Greet guests warmly and escort them to their tables Present menus and help customers select food and beverages Take accurate food and drink orders and communicate them to the kitchen/bar Serve food and drinks in a timely and professional manner Check on customers to ensure satisfaction with meals Handle guest queries or complaints with a positive attitude Clear and reset tables after guests leave Maintain cleanliness and hygiene in the dining area Follow all safety and hygiene protocols as per company standards Assist in preparing the restaurant for service (table setup, napkins, cutlery, etc.)
Clean and sanitize dining areas, restrooms, kitchen floors, and staff rooms Sweep, mop, and vacuum floors regularly Dust tables, chairs, counters, and windows Empty garbage bins and dispose of waste properly Refill soap dispensers, hand sanitizers, and paper towels in washrooms Maintain cleanliness of entryways, waiting areas, and outdoor spaces Follow daily cleaning schedules and complete assigned tasks on time Report any damage or maintenance issues to the supervisor Ensure cleaning materials and tools are used safely and stored properly Assist in deep cleaning tasks during non-peak hours