Roles and Responsibilities Manage back office operations, ensuring efficient processing of documents and data entry. Handle customer queries via email and phone calls, providing timely resolutions. Prepare tender documentation, including bid submissions, proposals, and reports using advanced excel skills. Maintain accurate records and files in MS Office format. Ensure high typing speed with accuracy to meet deadlines. Desired Candidate Profile Proficiency in MS Office applications (Word, Excel) for document preparation and data analysis. Strong English communication skills for effective email correspondence and verbal interactions.