About Us Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Data Driven is a Udacity core value. Udacity Data Engineering Team is looking for a Software Engineer to help us to design and develop Udacity’s company-wide data solutions in support of that value. The ideal candidate will be comfortable talking to data analysts, data scientists and business stakeholders, understand the data that powers their products, generalize it and implement common fact tables across the company. This is a high-impact opportunity and you’ll be a part of a global Data Team of highly talented Software Engineers, Data Analysts and Data Scientists based primarily in India and the SF Bay Area. The system you will be working on consists of a cloud-based data lake and is built completely on a cloud-native environment on AWS, using technologies such as Apache Spark, Scala, Airflow, Postgres and Redshift. About Udacity Data Engineering We prioritize the quality and trustworthiness of the data We embrace common and proven software engineering practices to achieve quality while maximizing the productivity We promote collective and shared ownership of our technical assets We value the flexibility needed in working in a global while balance and minimize non-work hour involvement in all locations How You Can Help Design and develop infrastructure and tools for the systems powering all of Udacity’s data, analytics and reporting Work with analysts to generalize the data points behind their work to form multi-dimensional data stores Building out the lakehouse for analytics, machine learning and AI use cases with strong focus on accuracy and reliability using technologies such as Spark, Airflow, dbt and Iceberg on AWS Working with stakeholders from other departments and successfully translating their requirements to engineering solutions Being a champion and thought leader of effective agile software development practice and producing high quality readable code in such a setting What We Need From You BS or MS in Computer Science , MIS or related degrees 5+ years of experience working in the software industry, with at least 3 of which in data engineering Solid understanding and experience practicing Agile software development methodologies such as test driven development Good understanding in the principles of building robust data processing pipeline and track record of putting them in practice Proven ability to trace, identify and resolve issue in data, infrastructure and code Hands-on experience working with Apache Spark, cloud data storage and relational databases Proficiency in Python, Scala and SQL Experience working with large language model is desired Experience working with US or Europe based remote teams is a strong plus Benefits Experience a rewarding work environment with Udacity's perks and benefits! At Udacity, we offer you the flexibility of working from home. We also have in-person collaboration spaces in Mountain View, Cairo, Dubai and Noida and continue to build opportunities for team members to connect in person Flexible working hours Paid time off Comprehensive medical insurance coverage for you and your dependents Employee wellness resources and initiatives (access to wellness platforms like Headspace) Quarterly wellness day off Personalized career development Unlimited access to Udacity Nanodegrees What We Do Forging futures in tech is our vision. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve. Don’t stop there! Please keep reading... You’ve probably heard the following statistic: Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don’t meet every single point in the job description, please apply! We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds. Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for “6 Reasons Why Diversity, Equity, and Inclusion in the Workplace Exists” Last, but certainly not least… Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, or any other basis protected by federal, state or local laws. As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so. Udacity's Values Obsess over Outcomes - Take the Lead - Embrace Curiosity - Celebrate the Assist Udacity's Terms of Use and Privacy Policy Show more Show less

About Us Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. At Udacity, the Analytics Team is deploying data to inform and empower the company with insight, to drive student success and business value. We are looking for a Principal Data Analyst to help advance that vision as part of our business analytics group. You will work with stakeholders to help inform their current initiatives and long term roadmap with data. You will be a key part of a dynamic data team that works daily with strategic partners to deliver data, prioritize resources and scale our impact. This is a chance to affect thousands of students around the world who come to Udacity to improve their lives, and your success as part of a world-class analytics organization will be visible up to the highest levels of the company. Your Responsibilities: You will report to the Director of Data and lead high-impact analyses of Udacity s curriculum and learner behavior to optimize content strategy, ensure skills alignment with industry needs, and drive measurable outcomes for learners and enterprise clients Lead the development of a strategic analytics roadmap for Udacity s content organization, aligning insights with learning, product, and business goals. Partner with senior stakeholders to define and monitor KPIs that measure the health, efficacy, and ROI of our curriculum across both B2C and enterprise portfolios Centralize and synthesize learner feedback, CX signals, and performance data to identify content pain points and inform roadmap prioritization. Develop scalable methods to assess content effectiveness by integrating learner outcomes, usage behavior, and engagement metrics. Contribute to building AI-powered systems that classify learner feedback, learning styles, and success predictors. Act as a thought partner to leaders across Content and Product by communicating insights clearly and influencing strategic decisions. Lead cross-functional analytics initiatives and mentor peers and junior analysts to elevate data maturity across the organization. Requirements: 8+ years experience in analytics or data science roles with a focus on product/content insights, ideally in edtech or SaaS. Advanced SQL and experience with data warehouses (Athena, Presto, Redshift, etc.). Strong proficiency in Python for data analysis, machine learning, and automation. Experience with dashboards and visualization tools (e.g., Tableau, PowerBI, or similar). Strong knowledge of experimentation, A/B testing, and causal inference frameworks. Proven ability to lead high-impact analytics projects independently and influence stakeholders Excellent communication skills able to translate technical insights into business recommendations Preferred Experience: Familiarity with Tableau, Amplitude, dbt, Airflow, or similar tools Experience working with large-scale sequential or clickstream data Exposure to NLP, embeddings, or GPT-based analysis for feedback classification Understanding of learning science or instructional design principles Benefits: Experience a rewarding work environment with Udacitys perks and benefits! At Udacity, we offer you the flexibility of working from home. We also have in-person collaboration spaces in Mountain View, Cairo, Dubai and Noida and continue to build opportunities for team members to connect in person Flexible working hours Paid time off Comprehensive medical insurance coverage for you and your dependents Employee wellness resources and initiatives (access to wellness platforms like Headspace) Quarterly wellness day off Personalized career development Unlimited access to Udacity Nanodegrees

About Us Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. At Udacity, the Analytics Team is deploying data to inform and empower the company with insight, to drive student success and business value. We are looking for a Principal Data Analyst to help advance that vision as part of our business analytics group. You will work with stakeholders to help inform their current initiatives and long term roadmap with data. You will be a key part of a dynamic data team that works daily with strategic partners to deliver data, prioritize resources and scale our impact. This is a chance to affect thousands of students around the world who come to Udacity to improve their lives, and your success as part of a world-class analytics organization will be visible up to the highest levels of the company. Your Responsibilities You will report to the Director of Data and lead high-impact analyses of Udacity’s curriculum and learner behavior to optimize content strategy, ensure skills alignment with industry needs, and drive measurable outcomes for learners and enterprise clients Lead the development of a strategic analytics roadmap for Udacity’s content organization, aligning insights with learning, product, and business goals. Partner with senior stakeholders to define and monitor KPIs that measure the health, efficacy, and ROI of our curriculum across both B2C and enterprise portfolios Centralize and synthesize learner feedback, CX signals, and performance data to identify content pain points and inform roadmap prioritization. Develop scalable methods to assess content effectiveness by integrating learner outcomes, usage behavior, and engagement metrics. Contribute to building AI-powered systems that classify learner feedback, learning styles, and success predictors. Act as a thought partner to leaders across Content and Product by communicating insights clearly and influencing strategic decisions. Lead cross-functional analytics initiatives and mentor peers and junior analysts to elevate data maturity across the organization. Requirements 8+ years experience in analytics or data science roles with a focus on product/content insights, ideally in edtech or SaaS. Advanced SQL and experience with data warehouses (Athena, Presto, Redshift, etc.). Strong proficiency in Python for data analysis, machine learning, and automation. Experience with dashboards and visualization tools (e.g., Tableau, PowerBI, or similar). Strong knowledge of experimentation, A/B testing, and causal inference frameworks. Proven ability to lead high-impact analytics projects independently and influence stakeholders Excellent communication skills—able to translate technical insights into business recommendations Preferred Experience Familiarity with Tableau, Amplitude, dbt, Airflow, or similar tools Experience working with large-scale sequential or clickstream data Exposure to NLP, embeddings, or GPT-based analysis for feedback classification Understanding of learning science or instructional design principles Benefits Experience a rewarding work environment with Udacity's perks and benefits! At Udacity, we offer you the flexibility of working from home. We also have in-person collaboration spaces in Mountain View, Cairo, Dubai and Noida and continue to build opportunities for team members to connect in person Flexible working hours Paid time off Comprehensive medical insurance coverage for you and your dependents Employee wellness resources and initiatives (access to wellness platforms like Headspace) Quarterly wellness day off Personalized career development Unlimited access to Udacity Nanodegrees What We Do Forging futures in tech is our vision. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve. Don’t stop there! Please keep reading... You’ve probably heard the following statistic: Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don’t meet every single point in the job description, please apply! We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds. Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for “6 Reasons Why Diversity, Equity, and Inclusion in the Workplace Exists” Last, but certainly not least… Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, or any other basis protected by federal, state or local laws. As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so. Udacity's Values Obsess over Outcomes - Take the Lead - Embrace Curiosity - Celebrate the Assist Udacity's Terms of Use and Privacy Policy Show more Show less

About Us Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Recognized for its innovative impact, Udacity continues to empower people with the skills they need to secure the jobs they want. Our School of Artificial Intelligence is committed to providing high-quality upskilling opportunities in this rapidly evolving field. We regularly launch new projects and are seeking experienced mentors to join us as external contractors to support our programs and learners. As new initiatives arise, we will reach out to qualified candidates within this talent pool to provide details on project scope, expected timelines, and compensation. If you are passionate about tackling meaningful challenges and making a difference we invite you to apply and explore opportunities to collaborate with us. Example Mentor Roles Session Lead - Session Leads are industry experts who share knowledge, inspiration, and real-world insights with Udacity learners through virtual sessions. In this role, you will provide hands-on guidance, address pressing questions, and interact directly with learners in a live setting. Drive learner success through an engaging and supportive learning environment. Tutor - As a tutor, you’ll be at the core of our learner communities, providing essential support and guidance. You will answer content-related questions on our community platform, actively participate in virtual community activities, and help foster meaningful engagement with our learners to stay motivated and on track. Career Coach - Career Coaches play a vital role in empowering learners to achieve their professional goals. In this role, you will provide personalized career guidance through webinars, virtual coaching sessions, and community activities, offering insights on projects, industry best practices, and job-search strategies. Your efforts will help foster a vibrant, career-focused community, motivating learners to approach the job market with confidence and clarity. You’ll Be An Excellent Fit If You Have Proven technical expertise with 3+ years of experience in Artificial Intelligence or Machine Learning A passion for mentoring and helping others succeed in their learning Excellent interpersonal skills. You enjoy building relationships, communicating effectively, and fostering a positive learning environment A deep understanding of the tech industry and emerging trends in AI and related fields The flexibility to work part-time as an external contractor alongside your current commitments Why should you apply? Make an impact by mentoring and contributing to a vibrant, global learning community Showcase your expertise and gain recognition for your technical knowledge Learn and network with our global community of mentors while staying ahead of the curve on cutting-edge technologies Earn additional income with the flexibility to work on your own schedule Mentoring at Udacity offers a unique opportunity to make a significant impact on the lives of learners and to contribute to achieving Udacity's mission. If you're passionate about learning, technology and want to make a positive impact, we encourage you to apply to become a mentor at Udacity. Let's work together to shape the future of tech education! What We Do Forging futures in tech is our vision. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve. Don’t stop there! Please keep reading... You’ve probably heard the following statistic: Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don’t meet every single point in the job description, please apply! We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds. Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for “6 Reasons Why Diversity, Equity, and Inclusion in the Workplace Exists” Last, but certainly not least… Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, or any other basis protected by federal, state or local laws. As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so. Udacity's Values Obsess over Outcomes - Take the Lead - Embrace Curiosity - Celebrate the Assist Udacity's Terms of Use and Privacy Policy Show more Show less

About Us Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. About The Role We are seeking experienced SAP Instructors to deliver high-quality, instructor-led training sessions across various SAP modules. This role is ideal for SAP-certified professionals or experienced consultants who are passionate about teaching and guiding learners through real-world scenarios and best practices. You will play a key role in upskilling professionals and teams in enterprise environments. Immediate high demand for instructors with expertise in SAP Analytics Cloud (SAC). Candidates with SAC experience will be prioritized in the current hiring cycle. Areas of Instruction Needed Top Priority SAP SAC SAP FI / CO SAP HCM Other Needs SAP SD SAP MM SAP ABAP SAP BASIS / SAP BTP SAP Fiori / UI5 SAP EWM Responsibilities Deliver live virtual or in-person instructor-led training based on SAP curriculum Adapt instructional materials to match the needs of different audiences Facilitate interactive learning through case studies, demos, and practical exercises Provide feedback, guidance, and mentoring to learners Stay up to date on new SAP product developments and incorporate them into training Required Skills/Qualifications 3–5+ years of hands-on experience in one or more SAP modules listed above Prior experience delivering SAP training (corporate, bootcamp, or academic setting preferred) SAP certification(s) in relevant modules preferred Excellent verbal and written communication skills Comfortable with virtual delivery tools (Zoom, MS Teams, etc.) Nice to Haves Experience with SAP S/4HANA Experience delivering training to enterprise or government clients Why should you apply? Earn additional income Contribute to a vibrant, international student community Stay updated with the latest in cutting-edge technologies What We Do Forging futures in tech is our vision. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve. Don’t stop there! Please keep reading... You’ve probably heard the following statistic: Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don’t meet every single point in the job description, please apply! We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds. Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for “6 Reasons Why Diversity, Equity, and Inclusion in the Workplace Exists” Last, but certainly not least… Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, or any other basis protected by federal, state or local laws. As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so. Udacity's Values Obsess over Outcomes - Take the Lead - Embrace Curiosity - Celebrate the Assist Udacity's Terms of Use and Privacy Policy

About Us Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacity's mission is to democratize education. We're an online learning platform offering groundbreaking education in artificial intelligence, machine learning, robotics, virtual reality, and more fields. Focused on self-empowerment through learning, Udacity is making innovative technologies such as self-driving cars available to a global community of aspiring technologists while enabling learners at all levels to skill up with essentials like programming, web, and app development. Udacity is looking for people to join our Mentor Ops team. If you love a challenge and truly want to make a difference in the world, read on! Are you passionate about learning and helping others learn? Do you find people management and mentoring rewarding? Are you technically sound and eager to learn about different technologies? Do you thrive in a fast-paced environment with a diversity of intellectual challenges? We are looking for you! Responsibilities: Technical skills of new mentors: Responsible for selecting technically strong mentors who can provide superlative services (Project reviews and answers on the Knowledge platform) to students Technical quality of Services: Responsible for deploying processes to ensure that new and existing mentors are providing high-quality, technically accurate services to the students Mentor classification: Direct ownership of validating whether any mentor is a low, medium, or high performer. The validation exercise to encompass all data related to mentor performance, including students' ratings, P2P audit scores, and data collected by manually checking the quality of services High-performing mentors: Build and lead a community of technically skilled, high-performing mentors who would serve as technical experts for an array of Nanodegree programs Ongoing Technical certification: In a scalable manner, build technical certification modules for the mentors to strengthen their technical skills and develop the competency to support students in a better manner Technical Mentor Ops processes: Ensure timely execution of parts of Mentor ops processes that need a technical understanding of concepts. Methods include getting higher-quality answers to the students through mentors and plagiarism investigations. Select and onboard Session lead : Identifying high-performing and technical strong Session leads who would be taking virtual connect sessions for the Enterprise and Scholarship clients New Initiatives: Work closely with the rest of the Mentor Operations, Student Services, Product, Engineering, and Content teams to launch new programs and opportunities for enterprise customers, students, mentors, and more What are we looking for: Technically strong bend of mind with eagerness to learn An intermediate proficiency in Python or a similar language and development experience. Proficiency in data analysis, visualization, engineering, SQL, data Warehouses, data lakes, and data pipelines on both AWS and Azure. Exceptional ability to collect, analyze, and report on data Experience in designing, launching, and managing operational processes to drive processes at scale Proven experience in prioritizing and multitasking multiple urgent needs Intuition to guide Udacity mentors by encouraging best practices for tutoring and giving feedback Flexibility in using or learning to use different methods for tracking and conveying information, such as Zendesk, Google Docs, forums, online chat programs, and email Ideal Candidate: Strong expertise in Python, SQL, NoSQL databases (e.g., MySQL, MongoDB), data visualization tools (e.g., Tableau), statistical analysis (using Python, R, scipy, statsmodels), and data manipulation libraries (e.g., pandas, dplyr). Proficient in data integration concepts, tools for building data pipelines (like Apache Airflow), and cloud platforms (e.g., AWS, Azure) for data services deployment. Knowledgeable in big data frameworks (e.g., Apache Hadoop, Apache Spark) for large-scale data processing and analysis. Strong Problem-solving skills Good at researching and troubleshooting technical issues Empathetic and a great mentor Excellent organizational skills and ability to meet deadlines Driven by data to constantly iterate and improve An excellent communicator who excels in listening, writing, and responding professionally A team player Benefits: Experience a rewarding work environment with Udacity's perks and benefits! At Udacity, we offer you the flexibility of working from home. We also have in-person collaboration spaces in Mountain View, Cairo, Dubai and Noida and continue to build opportunities for team members to connect in person Flexible working hours Paid time off Comprehensive medical insurance coverage for you and your dependents Employee wellness resources and initiatives (access to wellness platforms like Headspace, Modern Health ) Quarterly wellness day off Personalized career development Unlimited access to Udacity Nanodegrees What We Do Forging futures in tech is our vision. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve. Don't stop there! Please keep reading... You've probably heard the following statistic: Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don't meet every single point in the job description, please apply! We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds. Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for "6 Reasons Why Diversity, Equity, and Inclusion in the Workplace Exists" Last, but certainly not least… Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, or any other basis protected by federal, state or local laws. As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so. Udacity's Values Obsess over Outcomes - Take the Lead - Embrace Curiosity - Celebrate the Assist Udacity's Terms of Use and Privacy Policy

About Us Udacity is on a mission of forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacitys mission is to democratize education. Were an online learning platform offering groundbreaking education in artificial intelligence, machine learning, robotics, virtual reality, and more fields. Focused on self-empowerment through learning, Udacity is making innovative technologies such as self-driving cars available to a global community of aspiring technologists while enabling learners at all levels to skill up with essentials like programming, web, and app development. Udacity is looking for people to join our Mentor Ops team. If you love a challenge and truly want to make a difference in the world, read on! Are you passionate about learning and helping others learn? Do you find people management and mentoring rewarding? Are you technically sound and eager to learn about different technologies? Do you thrive in a fast-paced environment with a diversity of intellectual challenges? We are looking for you! Responsibilities: Technical skills of new mentors: Responsible for selecting technically strong mentors who can provide superlative services (Project reviews and answers on the Knowledge platform) to students Technical quality of Services: Responsible for deploying processes to ensure that new and existing mentors are providing high-quality, technically accurate services to the students Mentor classification: Direct ownership of validating whether any mentor is a low, medium, or high performer. The validation exercise to encompass all data related to mentor performance, including students ratings, P2P audit scores, and data collected by manually checking the quality of services High-performing mentors: Build and lead a community of technically skilled, high-performing mentors who would serve as technical experts for an array of Nanodegree programs Ongoing Technical certification: In a scalable manner, build technical certification modules for the mentors to strengthen their technical skills and develop the competency to support students in a better manner Technical Mentor Ops processes: Ensure timely execution of parts of Mentor ops processes that need a technical understanding of concepts. Methods include getting higher-quality answers to the students through mentors and plagiarism investigations. Select and onboard Session lead : Identifying high-performing and technical strong Session leads who would be taking virtual connect sessions for the Enterprise and Scholarship clients New Initiatives: Work closely with the rest of the Mentor Operations, Student Services, Product, Engineering, and Content teams to launch new programs and opportunities for enterprise customers, students, mentors, and more What are we looking for: Technically strong bend of mind with eagerness to learn An intermediate proficiency in Python or a similar language and development experience. Proficiency in data analysis, visualization, engineering, SQL, data Warehouses, data lakes, and data pipelines on both AWS and Azure. Exceptional ability to collect, analyze, and report on data Experience in designing, launching, and managing operational processes to drive processes at scale Proven experience in prioritizing and multitasking multiple urgent needs Intuition to guide Udacity mentors by encouraging best practices for tutoring and giving feedback Flexibility in using or learning to use different methods for tracking and conveying information, such as Zendesk, Google Docs, forums, online chat programs, and email Ideal Candidate: Strong expertise in Python, SQL, NoSQL databases (e.g., MySQL, MongoDB), data visualization tools (e.g., Tableau), statistical analysis (using Python, R, scipy, statsmodels), and data manipulation libraries (e.g., pandas, dplyr). Proficient in data integration concepts, tools for building data pipelines (like Apache Airflow), and cloud platforms (e.g., AWS, Azure) for data services deployment. Knowledgeable in big data frameworks (e.g., Apache Hadoop, Apache Spark) for large-scale data processing and analysis. Strong Problem-solving skills Good at researching and troubleshooting technical issues Empathetic and a great mentor Excellent organizational skills and ability to meet deadlines Driven by data to constantly iterate and improve An excellent communicator who excels in listening, writing, and responding professionally A team player Benefits: Experience a rewarding work environment with Udacitys perks and benefits! At Udacity, we offer you the flexibility of working from home. We also have in-person collaboration spaces in Mountain View, Cairo, Dubai and Noida and continue to build opportunities for team members to connect in person Flexible working hours Paid time off Comprehensive medical insurance coverage for you and your dependents Employee wellness resources and initiatives (access to wellness platforms like Headspace, Modern Health ) Quarterly wellness day off Personalized career development Unlimited access to Udacity Nanodegrees What We Do Forging futures in tech is our vision. Udacity is where lifelong learners come to learn the skills they need, to land the jobs they want, and to build the lives they deserve. Don t stop there! Please keep reading... You ve probably heard the following statistic: Most male applicants only meet 60% of the qualifications, while women and other marginalized candidates only apply if they meet 100% of the qualifications. If you think you have what it takes but don t meet every single point in the job description, please apply! We believe that historically, many processes disproportionately hurt the most marginalized communities in society- including people of color, working-class backgrounds, women and LGBTQ people. Centering these communities at our core is pivotal for any successful organization and a value we uphold steadfastly. Therefore, Udacity strongly encourages applications from all communities and backgrounds. Udacity is proud to be an Equal Employment Opportunity employer. Please read our blog post for 6 Reasons Why Diversity, Equity, and Inclusion in the Workplace Exists Last, but certainly not least Udacity is committed to creating economic empowerment and a more diverse and equitable world. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone s perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, or any other basis protected by federal, state or local laws. As part of our ongoing work to build more diverse teams at Udacity, when applying, you will be asked to complete a voluntary self-identification survey. This survey is anonymous, we are unable to connect your application with your survey responses. Please complete this voluntary survey as we utilize the data for diversity measures in terms of gender and ethnic background in both our candidates and our Udacians. We consider this data seriously and appreciate your willingness to complete this step in the process, if you choose to do so. 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