Job Description: We are looking for a dedicated and experienced Front Office Manager / Property Manager to join our hospitality team. In this role, you will be the face of the property, ensuring a smooth guest experience and managing daily operations efficiently. You will oversee front desk functions, coordinate with housekeeping and maintenance, and ensure guest satisfaction at every level. Key Responsibilities: Supervise front office staff and daily operations Handle guest check-ins/check-outs, reservations, and inquiries Maintain accurate records of bookings and occupancy Resolve guest complaints and ensure a high level of customer service Coordinate with housekeeping and maintenance teams for seamless service Monitor and manage property inventory and supplies Ensure compliance with safety and cleanliness standards Train and motivate staff to uphold service standards Generate daily and monthly reports on occupancy and revenue Assist in budgeting and cost control Requirements: Proven experience in front office or property management Strong leadership and communication skills Proficiency in hotel management software and MS Office Customer-first attitude and problem-solving mindset Ability to work under pressure and handle multiple tasks Fluency in English and local language(s) preferred Flexible with working hours, including weekends and holidays This is a great opportunity for someone passionate about hospitality, looking to grow in a structured and supportive environment. Apply now and be a part of our welcoming and professional team! Let me know if you’d like this tailored for a specific type of property (e.g., hotel, resort, guest house) or location. Job Type: Full-time Pay: ₹17,000.00 - ₹30,000.00 per month Benefits: Food provided Leave encashment Life insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Performance bonus Yearly bonus Experience: Hotel management: 4 years (Preferred) Language: English (Required) Work Location: In person Speak with the employer +91 7099018321 Application Deadline: 30/06/2025 Expected Start Date: 01/07/2025

Work Responsibilities: Conduct outbound calls to potential customers to introduce Cruises and generate interest and close the sales on call. Effectively communicate product features, benefits, and pricing to prospects. Identify and understand customer needs, and tailor solutions to match their requirements. Provide accurate and up-to-date information about products and services to address customer inquiries. Utilize strong persuasion and negotiation skills to close sales and meet or exceed sales. Maintain detailed and accurate records of customer interactions and sales activities in the CRM system. Collaborate with team members to share insights, strategies, and best practices for achieving sales goals. Keep abreast of industry trends and competitor offerings to better position our products/services. Follow up with potential customers who have shown interest but have not yet made a purchase. Continuously improve sales techniques through ongoing training and self-development. Provide regular reports on call outcomes, sales conversions, and key performance indicators. Maintain professionalism, positivity, and a customer-centric approach in all interactions. Maintain a strong understanding of our products, services, and industry trends to position them effectively. Key Skills: Exceptional communication and interpersonal skills, with ability to build rapport and establish positive relationship over the phone. Strong persuasion skills to close deals and handle objections effectively. Excellent time management and organizational skills to prioritize tasks and manage a high volume of calls. Additional Information: This is a full time position, requiring your dedicated commitment to our sales initiatives and customer engagement. your efforts in reaching out to potential customers and achieving sales goals. Rotational Week Off: Reporting to Team Leader: The Holiday Cruise Expert will report directly to the respective Team manager. What We Offer: Competitive salary. Professional development opportunities and continuous learning initiatives. A collaborative and innovative work environment that values diversity and inclusion. The chance to shape and work on the sales strategy for a rapidly growing organization. We offer two-day rotational week off schedule. 1+ years of successful experience in outbound tele-sales or telemarketing, preferably in international sales, with a strong focus on lead conversion and target achievement Five Days Working:The position involves a Five-day workweek, enabling you to maximize Office address :- Sector 32, NH 8, Near Medicity Hospital, Gurgaon Industry: Hospitality/Travel Management Full-time Employee Benefits: Insurance coverage: Insurance package provided to all employees. Orientation tour on the cruise for one day. One complimentary sailing trip offered to employees and their families. Well-equipped cafeteria providing variety of delicious food options. Employee discounts on cruise booking for friends and family. Yearly employee recognition and award programs for outstanding performance. Paid leaves: 25 days of annual paid leave for employees. Paid mediclaim: Comprehensive medical coverage of yearly Rs. 7 lakhs If you are a strategic and results-driven sales individual with a passion for driving growth in the sales sector, we invite you to submit your resume and a detailed cover letter outlining your relevant experience or why you are the ideal candidate for this Job Type: Full-time Pay: ₹41,000.00 - ₹54,000.00 per month Benefits: Commuter assistance Flexible schedule Food provided Health insurance Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Rotational shift Supplemental Pay: Commission pay Performance bonus Yearly bonus Language: English (Required) Work Location: In person Application Deadline: 30/06/2025