Role Summary We are looking for a candidate who will be responsible for building, managing, and optimizing relationships with visa service providers, third-party agencies, and embassy facilitation partners. This role ensures seamless coordination between internal teams and external suppliers to deliver timely, compliant, and high-quality visa processing services. Responsibilities Build and maintain strong relationships with visa suppliers, agents, and embassy partners. Identify and onboard new suppliers to expand service coverage and capabilities. Negotiate contracts and ensure they meet business goals and compliance standards. Monitor supplier performance, enforce service level agreements (SLAs), and make sure they meet agreed service levels. Handle issues and escalations quickly by working with internal teams and suppliers. Keep accurate records of contracts, pricing, and performance reports. Work closely with visa ops, customer service, finance, and legal teams for smooth coordination. Handle escalations and act as a key point of contact between Tryvisa and customers. Stay updated on visa rules, embassy processes, and market trends. Qualifications Bachelor’s degree in Business Administration or Travel & Tourism. 2–5 years in supplier/vendor management, preferably with visa or travel. Understanding of global visa and immigration service providers. Strong negotiation and communication skills. Experience handling multiple vendors in fast-paced settings. Show more Show less

Role Summary We are seeking an experienced Key Account Manager to develop, manage, and grow relationships with our agents & clients in the travel sector. This role is pivotal in driving client profitability, retention, and long-term business growth by aligning client needs with our company’s offerings and ensuring exceptional service delivery Responsibilities Manage and grow relationships with top-performing travel agents, corporates, or OTA(Online Travel Agency) partners. Act as the single point of contact for all commercial, operational, and service-related matters. Drive revenue growth by increasing bookings and product adoption across key accounts. Conduct regular business reviews, performance analysis, and growth planning with partners. Collaborate with internal teams (tech, ops, product, support) to deliver on partner expectations. Track key account metrics, resolve escalations promptly, and ensure partner retention. Gather partner feedback and market insights to influence product and process improvements. Ensure timely onboarding, training, and engagement for newly signed accounts. Support in executing partner-led campaigns, offers, and incentive programs. Requirements Bachelor’s degree in Travel & Tourism, Business, or a related field 2–4 years of experience in B2B sales/account management, preferably in the travel industry Strong understanding of travel products (flights, hotels, visas, holidays) and booking tools Excellent communication, negotiation, and relationship management skills Ability to multitask and manage high-value relationships under pressure Show more Show less