Title : Operations Manager Position Type : Full-time, primarily in-office Reports to : Managing Director Salary Range : Work Schedule : 40 hours/week, Mon-Fri; 12 PM to 9 PM IST Tryon Solutions specializes in working with companies that are looking to transform their supply chain systems which includes implementations, continuous improvement processes, automation, test management, and support. Our solutions streamline distribution operations, maintain system reliability, and give customers confidence that their processes and product flows are accurate. We are looking for an Operations Manager, preferably in Hyderabad, who will use their experience to manage functions such as customer billing, vendor payments, bookkeeping, and general office management. In addition, this role will also complete tasks for payroll and benefits, employee onboarding, project management, and other various functions to support the administrative success of office operations. How you’ll contribute: Accounting and Bookkeeping: Generate and distribute customer invoices, track purchase orders, and ensure proper project setup across multiple customer projects Perform bookkeeping functions, including paying bills, manage employee expense reimbursements, process customer payments, record customer payments, etc. Reconcile bank accounts and process electronic payments. Compile various financial reports to support management and payroll (i.e. commissions, bonuses, etc.) Collaborate with human resources to assist with monthly payroll, employee benefits, and onboarding Engage with customer, partners, and internal teams to resolve billing- and project-related issues Human Resources & Administrative: Manage and submit payroll; generate and maintain reporting Manage benefits including review, enrollments, and providing information to employees Support hiring process by reviewing resumes, offers and statuses, and assist new employees with onboarding and workspace setup Create and maintain annual review process and reporting Maintain customer, vendor, and company records/files to allow efficient access by various teams Collect signatures and oversee document management as statements of work, orders, and contracts transition from Sales to Delivery Provide project management support and reports as requested Ensure employee and contractor compliance with required administrative responsibilities (i.e. timesheets, expense reimbursement, approvals, etc.) Provide administrative support to company executives Assist with planning company events and meetings Create and maintain documentation on company processes and procedures Perform other job administrative duties as assigned Office Management: Oversee daily tasks in the office: manage supply inventory, retrieve/disseminate physical mail, receive and ship packages, coordinate necessary facilities & equipment maintenance Minimum Required Qualifications: Bachelor’s degree in business or administration. Proficient with Microsoft Office Suite and Google Mail (Gmail) Experience with accounting platforms Exposure to employee relations and human resource management Excellent written, verbal, and interpersonal communication skills, especially on a global scale Excellent time management skills with a proven ability to meet deadlines Quality is just as important as quantity; attention-to-detail is key Tap into your decision-making and organizational skills to solve unique challenges Ability to recognize or even anticipate new issues quickly and discern the best course of action Dive in as a self-starter with a can-do attitude who takes ownership of tasks/duties Be fluid and adapt from working independently to working in a team environment Preferred skills/qualifications: Experience using OpenAir and Confluence/Jira Ability to create and interpret a profit & loss statement, balance sheet, and other financial reports Understanding of accrual accounting and professional services revenue recognition Experience with event planning such as company meetings and team-building events The culture we foster: Through respectful and transparent communication at all levels, Tryon Solutions nurtures a strong culture of dedication between individuals and teams, with emphasis on life-work harmony. We are responsible for each other, our teams, and our customers, and we love to have fun! You could be the right fit at Tryon solutions if you also value… Trust & Respect Focus & Balance Collective Innovation Embracing Challenges & Delivering Results Leading with Learning
Title : Project Manager Position Type : Full-time Group : Supply Chain Delivery Classification : Exempt Reports to : Director, PMO Salary Range : Based upon experience Work Schedule : 40 hours/week, Mon-Fri; hours based on customer support needs Travel : ~30% within India and potentially abroad Tryon Solutions specializes in working with companies that are looking to transform their supply chain systems which includes implementations, continuous improvement processes, automation, test management, and support. Our solutions streamline distribution operations, maintain system reliability, and give customers confidence that their processes and product flows are accurate. We are looking for an organized and detail-oriented Project Manager excited about implementing supply chain software and providing consultation to ensure project profitability. The Project Manager will use their years of industry experience to learn clients’ businesses and needs, outline solutions implementation(s), and monitor projects to maximize success. The PM will be the bridge between Tryon delivering outstanding services and engaging customers to facilitate implementation seamlessness. In this role, your strong interpersonal skills will serve you well. How you’ll contribute: Participate and support Sales in presentations to prospective customers and transition process from Sales to Delivery Establish healthy customer relationships and foster them toward success for all parties Learn, understand, refine, and document project scope with customers including deliverables and expected outcomes Build detailed project plans including project scope, deliverables, and expected outcomes Assign Team Members accordingly and manage the project teams, including approving time entered into the project Monitor project progress to ensure deliverables are timely and meet all quality standards/expectations Facilitate all customer meetings and document decisions, timeline changes, action items, etc. Balance deliverable effectiveness and customer obligations to the contract Adapt and manage change though a formal change control process Accurately track and update project progress and financials Document and maintain project issues, questions, and risk/mitigation Produce a detailed weekly status report both internally and externally following department standards Communicate effectively and efficiently with all levels of management and customers in a direct and candid manner Establish ownership and empower project Team Members to successfully complete work to Tryon’s quality standards Collaborate with proper contacts to timely resolve issues Participate in regular customer executive review meetings Identify opportunities such as upgrades, enhancements, and support; communicate potential solutions to customers and coordinate implementation/concurrent projects when approved Strengths you’ll bring: Minimum Required Qualifications Bachelor’s degree in Supply Chain Management, Business degree, or a closely related field of study 5+ years of experience managing the delivery of WMS supply chain solutions 5+ years of experience managing delivery teams, specifically in a consultation role Excellent presentation and communication skills. Bring your “sales style” panache! Proven track record of account/client management, especially with different levels of management Tap into your organizational skills to solve unique challenges. The details matter! Dive in as a self-starter with a problem-solver attitude who takes ownership of project deliverables Be fluid and adapt to ever-changing project tasks, schedules, and priorities Desire to develop and mentor Team Members Strong enthusiasm to learn, contribute, and assist in problem-solving, even when it may be outside your wheelhouse Be an active listener and handle each interaction with professionalism Strong experience with Microsoft tools including Project, Visio, SharePoint; JIRA, Confluence, Bitbucket, Aha! Desire and ability to travel about 50% of the time, including anywhere in the India and United States and may be assigned to work at client sites across or outside of the United States Obtain or meet necessary health and legal guidelines, programs, and travel requirements Super strengths you might have: Preferred skills & experience PMP certification Blue Yonder/JDA PM experience The culture we foster: Through respectful and transparent communication at all levels, Tryon Solutions nurtures a strong culture of dedication between individuals and teams, with emphasis on life-work harmony. We are responsible for each other, our teams, and our customers, and we love to have fun! You could be the right fit at Tryon Solutions if you also value… Trust & Respect Focus & Balance Collective Innovation Embracing Challenges & Delivering Results Leading with Learning Disclaimer This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice as business needs evolve. Tryon Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.