True power Wire Cables Pvt. Ltd.

Telecallers initiate telephonic contact with existing and prospective clients in order to generate sales. Given their reliance on spoken language, telecallers ought to display excellent verbal communication and understand client/customer requirements and try to give first call resolution. Responsibilities Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Answer questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Take and process orders in an accurate manner Handle grievances to preserve the companys reputation Keep records of calls and sales and note useful information