Trance Hotels & Resorts

Company Description Trance Hotels is a unique blend of traditional hospitality and contemporary service standards, founded by the father-son duo, Veer Vijay Singh and Suryaveer Singh. At Trance Hotels, we believe that guests should not have to choose between Business and Luxury, but instead, be able to enjoy the best of both worlds. Our commitment to exceptional service and luxurious experiences make us a preferred choice for discerning travelers. Role Description This is a full-time on-site role located in South Goa for a Sales And Front Office Manager. The Sales and Front Office Manager will be responsible for overseeing the daily operations of the front office, managing office administration, ensuring customer satisfaction, and providing excellent customer service. They will handle guest check-ins and check-outs, manage reservations, and coordinate with other departments to ensure a seamless guest experience. Qualifications Strong skills in Office Administration, Front Office management, and Communication Proven experience in ensuring Customer Satisfaction and providing top-notch Customer Service Excellent interpersonal and organizational skills Ability to work in a fast-paced environment and handle multiple tasks efficiently Bachelor's degree in Hospitality Management or related field is preferred Previous experience in the hospitality industry is a plus