Role Overview
Operations Trainee
Key Responsibilities
- Assist in daily operational and administrative activities.
- Coordinate with internal teams for smooth execution of tasks.
- Maintain and update operational records, reports, and databases.
- Track assigned tasks and ensure timely completion.
- Prepare daily/weekly/monthly MIS reports as required.
- Handle documentation, data entry, and basic data analysis.
- Follow up with teams, vendors, or other stakeholders when required.
- Manage training operations, including scheduling, coordination, and logistics.
- Develop and implement effective training programs for employees across various levels.
- Collaborate with stakeholders to identify learning needs and develop targeted solutions.
- Ensure seamless execution of training sessions, workshops, and webinars using LMS platforms.
- Monitor trainee progress, provide feedback, and track performance improvement.
Required Skills
Good communication and interpersonal skills.
MS Excel / Google Sheets / MS Office
Good analytical and problem-solving abilities.
Strong attention to detail.
Good time-management and organizational skills.
Ability to multitask and work under deadlines.
Willingness to learn new tools and processes.
Ability to work independently as well as in a team.
Preferred Skills
- Knowledge of
MIS reporting and data management
. - Basic understanding of business operations and workflows.
- Familiarity with ERP/CRM or other business management tools is an advantage.
- Basic knowledge of Excel functions such as
VLOOKUP/XLOOKUP, Pivot Tables, Filters, and basic formulas
is preferred - Good communication and interpersonal skills.
- Basic knowledge of
MS Excel / Google Sheets / MS Office
. - Good analytical and problem-solving abilities.
- Strong attention to detail.
- Good time-management and organizational skills.
- Ability to multitask and work under deadlines.
- Willingness to learn new tools and processes.
- Ability to work independently as well as in a team.
Desired Candidate Profile
- 2-5 years of experience in Training Coordination or Operations role.
- Bachelor's degree in relevant field (e.g., B.Tech / B.E. in Information Technology or CSE).
- Strong understanding of Learning Management Systems (LMS) and ability to manage user accounts on the platform.
- Excellent communication skills with ability to engage audiences during presentations and facilitate discussions.
