Tour Operations manager, Tour operations executive

WE ARE HIRING | TOUR OPERATIONS TEAM

Trawelmart World Tours Pvt. Ltd. | Bengaluru

We are expanding our Operations Department and looking for dedicated, experienced and customer-focused professionals to join our growing team.

Open Positions:

1. Tour Operations Executive

2. Tour Operations Manager

Key Responsibilities:

- Handle tour operations after booking confirmation and client departure.

- Coordinate with overseas ground handlers, hotels, transport providers and local representatives.

- Monitor daily tour schedules and ensure smooth execution of itineraries.

- Provide on-tour assistance and support to travelling clients.

- Handle client queries, complaints and emergency situations during travel.

- Coordinate flight, hotel, sightseeing, transfers and other travel arrangements.

- Ensure timely communication with clients and overseas partners.

- Resolve operational challenges quickly and professionally.

- Maintain coordination between Sales, Ticketing, Visa and Operations teams.

- Ensure excellent customer satisfaction throughout the travel experience.

What We Are Looking For:

- Experienced travel and tour operations professionals.

- Strong destination knowledge and international tour-handling capabilities.

- Excellent communication and coordination skills.

- Ability to handle multiple group departures simultaneously.

- Strong problem-solving skills and customer-service orientation.

- Ability to take ownership and work under pressure.

Location: Bengaluru

Send your updated CV to: biz@trawelmart.com

Join Trawelmart and become part of a team that delivers exceptional travel experiences across the world!

Pay: ₹15,000.00 - ₹45,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Provident Fund

Work Location: In person