About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About The Role We’re looking for a strategic and detail-oriented Product Manager to guide the development and evolution of user communications, lead generation landing pages and internal tools. This role sits at the heart of our product operations by balancing vision with execution and working cross functionally to shape frontend experiences, manage our Retool-based applications, define dashboards, and lead agile practices as both Scrum Master and Test Manager. This role will own the user experience from end-to-end, managing the development and maintenance of content. What You'll Do Own decision-making for web front-end functionality and user experience. Oversee the development of and manage the improvements for our Retool application ecosystem, ensuring tools are scalable, intuitive, and aligned with business goals. Lead discussions and planning around reporting dashboards, coordinating with stakeholders to determine business needs and scope technical solutions/requirements. Serve as Scrum Master to facilitate sprints, sprint progress, standups, retrospectives, and agile ceremonies. Act as Test Manager for product changes by developing test plans and coordinating UAT to ensure stability and performance. Collaborate with stakeholders to gather detailed product requirements and translate them into clear specs. Write and maintain acceptance criteria that define the boundaries of success for each feature or enhancement. Drive product decisions by asking the right questions. Qualifications 3–5 years of experience in product management, ideally in SaaS or internal tools. Strong familiarity with frontend decision-making and UI/UX principles. Hands-on experience managing low-code/no-code tools like Retool. Agile/Scrum expertise. Certifications are a plus (e.g., CSM). Ability to lead testing and QA processes, with a sharp eye for functionality and usability. Excellent communication, documentation, and collaboration skills. Analytical mindset with the ability to balance user needs and business goals. Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling. AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment. Show more Show less
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About The Role Tort Experts is looking to add a smart and talented Salesforce Developer/Administrator to our team managing the platforms supporting Intake operations. We use the Litify application on top of Salesforce as our legal CRM. Leads are fed into the system and Intake advocates work with potential claimants to determine eligibility. If qualified, the intake agent gathers relevant case information via a questionnaire and signs the claimant up for representation by our law firm partner. After sign up, the case documents and information are transmitted by the information related to the potential claim. In the role of Salesforce Developer, you will work closely with internal and external team members to scope features and build them out. What You'll Do Collaborate with Administrator/Leadership to validate business requirements and scope Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce in order to support business requirements Integrate with third party API’s Application development, including basic Visualforce pages/Lightning pages, Lightning Web Components Testing (unit and systems), and debugging Contributing to technical documentation General SF Administration including but not limited to Report building user management object/field management flows, declarative logic, etc… System updates Qualifications Salesforce product knowledge At least 1 year of Salesforce development experience Certified Salesforce Platform Developer I Competency in Javascript, Apex, SQL, REST web services Experience working with APIs Ability to work in a fast paced development environment Nice to have Integrated Softphone and Five9 Striving towards coding best practices and data quality Certified Salesforce Administrator, Certified Javascript Developer Extra bonus if you have experience with with Litify and/or Docrio Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling. AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment. Show more Show less
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About The Role We’re looking for a highly motivated and detail-oriented Analytics Engineer to join our growing data team. In this role, you’ll be responsible for building clean, reliable, and extensible data models that power business reporting and decision-making. You’ll collaborate closely with our Business Intelligence Engineer to ensure they have well-structured datasets ready for dashboarding, monitor data quality across key systems, write ad hoc queries in BigQuery, and help extract data from external APIs using Python. The ideal candidate brings not only strong technical skills but also a solid understanding of marketing and business operations. Experience in lead generation—especially within the legal industry—is a strong plus. Success in this role means the business can trust the data, build dashboards faster, and reduce reliance on ad hoc queries and manual fixes. This is a high-impact opportunity to join a fast-paced company and play a key role in expanding our reach in the mass tort space. Must be available to work 9am - 5pm EST. What You'll Do Take full ownership of the transformation layer (dbt) and ensure it provides clean, well-tested, and performant datasets for analytics and reporting. Kimball-style dimensional modeling. Creating and update data models using best practices like testing and data diff (Data Fold). Add metadata (schema, descriptions) and data tests to models Leverage reusable dbt macros and packages to ensure scalable and DRY transformations. Improve speed to build tables by using incremental models Build curated data marts or semantic layers that allow business users or dashboard developers to self-serve reporting needs without requiring custom SQL queries. Proactively monitor data pipelines and anomalies using tools like Monte Carlo, and take ownership of triaging data quality issues before they impact stakeholders. Document all data models, their dependencies, and usage guides so that other team members can easily understand and extend the system. Work closely with other departments to investigate sources of errors. Then fixing the problem or creating a summary of the issue and working with our data engineer to fix it. Format reporting in excel and merge data from multiple datasets with vlookup and other advanced excel functions. Write ad hoc sql multiple table join queries to get data We use MySQL and BigQuery but experience with any sql RDBMS works Write clean and composable SQL code Knowledge of CTE and window functions is required and an understanding of query performance optimization. Write python code to pull data from api rest apis. Qualifications 2+ years of data modeling at production level. 3+ years SQL (MySQL or similar) 1 year of dbt Solid understanding of Git (commit, branch, merge) 2 years of visualization tooling (Looker preferred) Experience with JSON and CSV Strong written and verbal communication is key Nice to have GCP or other cloud experience (AWS, Azure) Prefect or similar orchestrator (Airflow, Dagster, etc.) - Assist with data extraction schedules. Looker experience Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling. AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment. Show more Show less
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About The Role We’re looking for a strategic and detail-oriented Product Manager to guide the development and evolution of user communications, lead generation landing pages and internal tools. This role sits at the heart of our product operations by balancing vision with execution and working cross functionally to shape frontend experiences, manage our Retool-based applications, define dashboards, and lead agile practices as both Scrum Master and Test Manager. This role will own the user experience from end-to-end, managing the development and maintenance of content. What You'll Do Own decision-making for web front-end functionality and user experience. Oversee the development of and manage the improvements for our Retool application ecosystem, ensuring tools are scalable, intuitive, and aligned with business goals. Lead discussions and planning around reporting dashboards, coordinating with stakeholders to determine business needs and scope technical solutions/requirements. Serve as Scrum Master to facilitate sprints, sprint progress, standups, retrospectives, and agile ceremonies. Act as Test Manager for product changes by developing test plans and coordinating UAT to ensure stability and performance. Collaborate with stakeholders to gather detailed product requirements and translate them into clear specs. Write and maintain acceptance criteria that define the boundaries of success for each feature or enhancement. Drive product decisions by asking the right questions. Qualifications 1+ year of experience in product management, ideally in SaaS or internal tools. Strong familiarity with frontend decision-making and UI/UX principles. Hands-on experience managing low-code/no-code tools like Retool. Agile/Scrum expertise. Certifications are a plus (e.g., CSM). Ability to lead testing and QA processes, with a sharp eye for functionality and usability. Excellent communication, documentation, and collaboration skills. Analytical mindset with the ability to balance user needs and business goals. Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling. AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About The Role We’re looking for a strategic and detail-oriented Product Manager to guide the development and evolution of user communications, lead generation landing pages and internal tools. This role sits at the heart of our product operations by balancing vision with execution and working cross functionally to shape frontend experiences, manage our Retool-based applications, define dashboards, and lead agile practices as both Scrum Master and Test Manager. This role will own the user experience from end-to-end, managing the development and maintenance of content. What You'll Do Own decision-making for web front-end functionality and user experience. Oversee the development of and manage the improvements for our Retool application ecosystem, ensuring tools are scalable, intuitive, and aligned with business goals. Lead discussions and planning around reporting dashboards, coordinating with stakeholders to determine business needs and scope technical solutions/requirements. Serve as Scrum Master to facilitate sprints, sprint progress, standups, retrospectives, and agile ceremonies. Act as Test Manager for product changes by developing test plans and coordinating UAT to ensure stability and performance. Collaborate with stakeholders to gather detailed product requirements and translate them into clear specs. Write and maintain acceptance criteria that define the boundaries of success for each feature or enhancement. Drive product decisions by asking the right questions. Qualifications 1+ year of experience in product management, ideally in SaaS or internal tools. Strong familiarity with frontend decision-making and UI/UX principles. Hands-on experience managing low-code/no-code tools like Retool. Agile/Scrum expertise. Certifications are a plus (e.g., CSM). Ability to lead testing and QA processes, with a sharp eye for functionality and usability. Excellent communication, documentation, and collaboration skills. Analytical mindset with the ability to balance user needs and business goals. Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling. AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About The Role We’re looking for a Junior Python Developer to join our technical team and work closely with our reporting team and other departments. If you're eager to learn, passionate about building reliable systems, and want to grow your data engineering skills in a modern cloud environment—this role is for you. Must be available to work 9am - 5pm EST. What You'll Do Design, develop, and maintain data pipelines using Prefect Support the ingestion, transformation, and querying of datasets using BigQuery Build and maintain internal APIs (primarily using FastAPI or similar frameworks) for accessing and managing data Collaborate with on system architecture, scalability, and performance optimization Write clean, testable, and well-documented Python code Monitor pipeline health and troubleshoot operational issues Participate in sprint planning, code reviews, and team standups Qualifications 2–3 years of experience in backend development or data engineering with Python Proficiency in building REST APIs (FastAPI, Flask, or Django REST Framework) Experience working with SQL and BigQuery (or similar data warehouses) Familiarity with workflow orchestration tools like Prefect (Airflow experience also welcome) Understanding of version control (Git), Docker, and CI/CD pipelines Strong communication skills and team-oriented mindset Eagerness to learn and improve with mentorship and guidance Bonus Points Experience with Prefect Experience with cloud platforms like Google Cloud Platform (GCP) Experience leveraging AI tools to improve workflow Exposure to dbt, Terraform, or Kubernetes Contributions to open-source or personal Python/data projects Familiarity with logging, alerting, and monitoring tools Experience with Looker and other reporting tools Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling. AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About The Role We’re looking for a Junior Python Developer to join our technical team and work closely with our reporting team and other departments. If you're eager to learn, passionate about building reliable systems, and want to grow your data engineering skills in a modern cloud environment—this role is for you. Must be available to work 9am - 5pm EST. What You'll Do Design, develop, and maintain data pipelines using Prefect Support the ingestion, transformation, and querying of datasets using BigQuery Build and maintain internal APIs (primarily using FastAPI or similar frameworks) for accessing and managing data Collaborate with on system architecture, scalability, and performance optimization Write clean, testable, and well-documented Python code Monitor pipeline health and troubleshoot operational issues Participate in sprint planning, code reviews, and team standups Qualifications 2–3 years of experience in backend development or data engineering with Python Proficiency in building REST APIs (FastAPI, Flask, or Django REST Framework) Experience working with SQL and BigQuery (or similar data warehouses) Familiarity with workflow orchestration tools like Prefect (Airflow experience also welcome) Understanding of version control (Git), Docker, and CI/CD pipelines Strong communication skills and team-oriented mindset Eagerness to learn and improve with mentorship and guidance Bonus Points Experience with Prefect Experience with cloud platforms like Google Cloud Platform (GCP) Experience leveraging AI tools to improve workflow Exposure to dbt, Terraform, or Kubernetes Contributions to open-source or personal Python/data projects Familiarity with logging, alerting, and monitoring tools Experience with Looker and other reporting tools Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling. AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve If youre looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you About The Role Were looking for a Junior Python Developer to join our technical team and work closely with our reporting team and other departments If you're eager to learn, passionate about building reliable systems, and want to grow your data engineering skills in a modern cloud environment?this role is for you Must be available to work 9am 5pm EST What You'll Do Design, develop, and maintain data pipelines using Prefect Support the ingestion, transformation, and querying of datasets using BigQuery Build and maintain internal APIs (primarily using FastAPI or similar frameworks) for accessing and managing data Collaborate with on system architecture, scalability, and performance optimization Write clean, testable, and well-documented Python code Monitor pipeline health and troubleshoot operational issues Participate in sprint planning, code reviews, and team standups Qualifications 23 years of experience in backend development or data engineering with Python Proficiency in building REST APIs (FastAPI, Flask, or Django REST Framework) Experience working with SQL and BigQuery (or similar data warehouses) Familiarity with workflow orchestration tools like Prefect (Airflow experience also welcome) Understanding of version control (Git), Docker, and CI/CD pipelines Strong communication skills and team-oriented mindset Eagerness to learn and improve with mentorship and guidance Bonus Points Experience with Prefect Experience with cloud platforms like Google Cloud Platform (GCP) Experience leveraging AI tools to improve workflow Exposure to dbt, Terraform, or Kubernetes Contributions to open-source or personal Python/data projects Familiarity with logging, alerting, and monitoring tools Experience with Looker and other reporting tools Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation Are you ready to lead the next wave of growth in legal marketingApply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats rippling, This is not spam and has been sent from our HR/Payroll system, Rippling AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws This applies to all terms and conditions of employment
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve If youre looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you About The Role Were looking for a strategic and detail-oriented Product Manager to guide the development and evolution of user communications, lead generation landing pages and internal tools This role sits at the heart of our product operations by balancing vision with execution and working cross functionally to shape frontend experiences, manage our Retool-based applications, define dashboards, and lead agile practices as both Scrum Master and Test Manager This role will own the user experience from end-to-end, managing the development and maintenance of content What You'll Do Own decision-making for web front-end functionality and user experience Oversee the development of and manage the improvements for our Retool application ecosystem, ensuring tools are scalable, intuitive, and aligned with business goals Lead discussions and planning around reporting dashboards, coordinating with stakeholders to determine business needs and scope technical solutions/requirements Serve as Scrum Master to facilitate sprints, sprint progress, standups, retrospectives, and agile ceremonies Act as Test Manager for product changes by developing test plans and coordinating UAT to ensure stability and performance Collaborate with stakeholders to gather detailed product requirements and translate them into clear specs Write and maintain acceptance criteria that define the boundaries of success for each feature or enhancement Drive product decisions by asking the right questions Qualifications 1+ year of experience in product management, ideally in SaaS or internal tools Strong familiarity with frontend decision-making and UI/UX principles Hands-on experience managing low-code/no-code tools like Retool Agile/Scrum expertise Certifications are a plus (e-g , CSM) Ability to lead testing and QA processes, with a sharp eye for functionality and usability Excellent communication, documentation, and collaboration skills Analytical mindset with the ability to balance user needs and business goals Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation Are you ready to lead the next wave of growth in legal marketingApply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats rippling, This is not spam and has been sent from our HR/Payroll system, Rippling AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws This applies to all terms and conditions of employment
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve If youre looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you About The Role Were looking for a strategic and detail-oriented Product Manager to guide the development and evolution of user communications, lead generation landing pages and internal tools This role sits at the heart of our product operations by balancing vision with execution and working cross functionally to shape frontend experiences, manage our Retool-based applications, define dashboards, and lead agile practices as both Scrum Master and Test Manager This role will own the user experience from end-to-end, managing the development and maintenance of content What You'll Do Own decision-making for web front-end functionality and user experience Oversee the development of and manage the improvements for our Retool application ecosystem, ensuring tools are scalable, intuitive, and aligned with business goals Lead discussions and planning around reporting dashboards, coordinating with stakeholders to determine business needs and scope technical solutions/requirements Serve as Scrum Master to facilitate sprints, sprint progress, standups, retrospectives, and agile ceremonies Act as Test Manager for product changes by developing test plans and coordinating UAT to ensure stability and performance Collaborate with stakeholders to gather detailed product requirements and translate them into clear specs Write and maintain acceptance criteria that define the boundaries of success for each feature or enhancement Drive product decisions by asking the right questions Qualifications 1+ year of experience in product management, ideally in SaaS or internal tools Strong familiarity with frontend decision-making and UI/UX principles Hands-on experience managing low-code/no-code tools like Retool Agile/Scrum expertise Certifications are a plus (e-g , CSM) Ability to lead testing and QA processes, with a sharp eye for functionality and usability Excellent communication, documentation, and collaboration skills Analytical mindset with the ability to balance user needs and business goals Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation Are you ready to lead the next wave of growth in legal marketingApply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats rippling, This is not spam and has been sent from our HR/Payroll system, Rippling AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws This applies to all terms and conditions of employment
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About The Role The Intake QA Coordinator is responsible for ensuring the accuracy, consistency, and quality of the intake process. This role involves reviewing and auditing intake data, re-engaging unresponsive claimants, and supporting quality assurance initiatives across multiple platforms. The ideal candidate has strong attention to details, technical proficiency, and a proactive approach to maintaining intake accuracy and compliance. Availability: Evenings and weekends (Eastern Time Zone) What You'll Do Audit intake cases to ensure accuracy, completeness, and compliance with established criteria. Review intake calls in Balto and external call center recordings to assess quality and adherence to protocols. Process and log returned cases from clients with precision and efficiency. Proactively recontact unresponsive claimants within required service-level agreements (SLAs). Track and update case viability status in Salesforce and with third-party partners. Ensure intake workflows align with QA standards and escalate inconsistencies when needed. Work closely with Intake/QA and Operations to identify trends and suggest process improvements. Qualifications Quality Assurance & Auditing: Experience in QA processes, including case review and call auditing. Technical Proficiency: Familiarity with Salesforce/Litify and Five9; experience with Balto, ClickUp, and Retool is a plus. Attention to detail: Ability to identify errors, inconsistencies, and missing information in intake cases. Communication Skills: Strong Verbal and written communication for engaging claimants and collaborating with internal teams. Time Management & Organization: Ability to prioritize and manage multiple responsibilities efficiently. Problem-Solving: Proactive approach to resolving intake inconsistencies and unresponsive claimants challenges. Dependability & Initiative: Reliable in workflow execution and takes initiative in addressing quality concerns. Preferred Qualifications Experience in a legal intake, customer service, or quality assurance role. Knowledge of intake processes. Prior experience working with call centers. Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling. If you are selected to move forward in the process, we will contact you directly. We kindly ask that you do not reach out to inquire about the status of your application . Due to the volume of submissions, we are unable to respond to individual application status requests. AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About The Role The Intake QA Coordinator is responsible for ensuring the accuracy, consistency, and quality of the intake process. This role involves reviewing and auditing intake data, re-engaging unresponsive claimants, and supporting quality assurance initiatives across multiple platforms. The ideal candidate has strong attention to details, technical proficiency, and a proactive approach to maintaining intake accuracy and compliance. Location: Remote - availability to work some evenings and weekends when needed. Initial training will be Monday through Friday for approximately for 2-3 weeks. What You'll Do Audit intake cases to ensure accuracy, completeness, and compliance with established criteria. Review intake calls in Balto and external call center recordings to assess quality and adherence to protocols. Process and log returned cases from clients with precision and efficiency. Proactively recontact unresponsive claimants within required service-level agreements (SLAs). Track and update case viability status in Salesforce and with third-party partners. Ensure intake workflows align with QA standards and escalate inconsistencies when needed. Work closely with Intake/QA and Operations to identify trends and suggest process improvements. Qualifications Quality Assurance & Auditing: Experience in QA processes, including case review and call auditing. Technical Proficiency: Familiarity with Salesforce/Litify and Five9; experience with Balto, ClickUp, and Retool is a plus. Attention to detail: Ability to identify errors, inconsistencies, and missing information in intake cases. Communication Skills: Strong Verbal and written communication for engaging claimants and collaborating with internal teams. Time Management & Organization: Ability to prioritize and manage multiple responsibilities efficiently. Problem-Solving: Proactive approach to resolving intake inconsistencies and unresponsive claimants challenges. Dependability & Initiative: Reliable in workflow execution and takes initiative in addressing quality concerns. Preferred Qualifications Experience in a legal intake, customer service, or quality assurance role. Knowledge of intake processes. Prior experience working with call centers. Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling. If you are selected to move forward in the process, we will contact you directly. We kindly ask that you do not reach out to inquire about the status of your application . Due to the volume of submissions, we are unable to respond to individual application status requests. AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About The Role We’re hiring a Process Documentation Specialist to bring order and clarity to every moving part of our company. This person will be responsible for turning scattered, often undocumented workflows into clean, actionable instructions—breaking down how things work into their simplest, clearest, most repeatable steps, and making sure nothing gets lost in translation as we grow. You’ll own the documentation of how every department operates—including client services, marketing, finance, operations, and intake—and build a single, interconnected knowledge hub that links every SOP, resource, and contact point together. This role requires an obsessive attention to detail, strong visual and instructional communication skills, and a love for simplifying complexity. You’ll be expected to capture and document processes while they’re still evolving—observing closely, asking the right questions, and breaking things down into clear, step-by-step instructions that anyone can follow. We operate at a breakneck pace, with constant change and high expectations—this role is for someone who thrives under pressure, not someone looking for a slow or cushy documentation job. Location: Remote (must be available 9am - 5pm Eastern Time) What You'll Do Own the end-to-end documentation of all company processes in extreme detail, across every department: client services, marketing, sales, hiring, onboarding, finance, legal, and leadership Coordinate with and “interview” every team member companywide to understand their exact day-to-day responsibilities and what processes they work on, to then be documented Create clear, step-by-step SOPs for all recurring workflows, decisions, and communications — from client onboarding to software usage to campaign management Develop and maintain a centralized master guide that maps to all department-level documentation and cross-links every relevant doc, form, tool, and stakeholder Build visual systems of understanding, including flowcharts, decision trees, swimlane diagrams, Gantt charts, and org-wide process maps Create training assets such as annotated screenshots, video walkthroughs, and interactive guides to support onboarding and knowledge transfer Document software onboarding and usage for tools like Slack, ClickUp, Looker, Rippling, Google Workspace, and more — including login setup, best practices, and internal norms Lead the development and ongoing evolution of a company knowledge base using tools like ClickUp Docs, Google Drive, or similar Use AI tools (e.g. ChatGPT, Scribe, etc.) to accelerate documentation, content creation, formatting, and visual clarity Create templated formats to ensure consistency across all documents and make it easy for departments to submit updates or propose new entries Collaborate with team leads to audit existing documentation, fill gaps, and ensure all live docs are up-to-date, accessible, and version-controlled Set up systems for ongoing documentation hygiene, including quarterly reviews and proactive identification of missing or outdated content Build internal playbooks and knowledge wikis that scale with the company’s growth and complexity Train internal teams on documentation best practices and foster a culture of operational clarity Qualifications Available to work between the hours of 9AM to 5PM EST to communicate in real-time via chat and video meetings Have 3–5+ years of hands-on experience in process documentation, technical writing, or knowledge management—preferably in a fast-moving startup or small team environment where you built structure from scratch, not just maintained it Comfortable working in an extremely fast-paced, high-growth, remote environment Perfect English writing and speaking skills Takes accountability and responsibility to make sure projects are completed on time or communicates if timelines should be adjusted Innately curious and constantly asking questions to get into the weeds of every process to understand why and how things are done the way they are Maintain a mature, composed and professional demeanor in the face of adversity/stress Humble with a willingness to learn from mistakes, receive feedback and grow from the experience A systems thinker with deep expertise in process documentation and a passion for turning chaos into clarity Exceptionally organized — you don’t just file information, you architect navigable, intuitive ecosystems of knowledge Obsessed with accuracy, detail, and consistency — your documents are polished, unambiguous, and never stale Proficient in modern documentation tools like Google Docs, ClickUp, LucidChart, Loom, Scribe, or Miro — and always learning what’s next Naturally visual and conceptual — you think in diagrams, workflows, and modular instructions, not just paragraphs Confident creating multi-format deliverables: written SOPs, screen recordings, video walkthroughs, visual flowcharts, toolkits, and AI-enhanced guides Tech-savvy and unafraid to dive deep into unfamiliar tools to understand how they work and how to teach others to use them Able to work cross-functionally, listen carefully, extract unspoken knowledge, and transform it into structured, reusable process assets A proactive self-starter who thrives in fast-paced, growing environments where documentation has never been a priority — but now absolutely needs to be Understands the business impact of documentation — not just capturing knowledge, but reducing onboarding time, minimizing confusion, and enabling scale Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling. If you are selected to move forward in the process, we will contact you directly. We kindly ask that you do not reach out to inquire about the status of your application . Due to the volume of submissions, we are unable to respond to individual application status requests. AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About The Role As the Intake Advocate at Tort Experts, you are the first point of contact for potential claimants who are seeking legal assistance with injury claims. You will guide potential claimants through a screening process to determine eligibility. If eligible, you will assist potential claimants in the completion of initial forms and applications to retain an attorney. What You'll Do Build the initial claimant relationship and confidence in our firm with every prospective claimant interaction Engage in 150 – 200 calls per day in a professional inbound/outbound call center environment Consistently build the claimant relationship and confidence in our partners firms with every claimant interaction while proactively contacting claimants to ensure the relationship is maintained Solve problems and maintain confidentiality Keep updated records and detailed documentation of claimant interactions, concerns, and complaints in a paperless database system Use good judgment to discern what issues may be urgent and need a manager’s or director’s attention immediately Be expected to meet occupancy and adherence goals Qualifications Education: Bachelor’s degree in a related field (e.g. Business Administration) preferred. Experience Minimum of 1-2 years of experience in a customer service role. Skills Strong communication skills, both verbal and written. Excellent organizational and time-management abilities. Proficient in Microsoft Office Suite and legal case management software. Attention to detail and accuracy in data entry. Personal Attributes Empathetic and patient demeanor when interacting with clients. Ability to handle sensitive information with discretion and confidentiality. Strong problem-solving skills and ability to think critically. Other Requirements Ability to work remotely, and manage time and tasks with minimal supervision Ability to thrive in a fast-paced environment and manage multiple priorities. Commitment to providing excellent client service. Preferred Qualifications Experience in mass tort law is a plus. Bilingual candidates are encouraged to apply. Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling. If you are selected to move forward in the process, we will contact you directly. We kindly ask that you do not reach out to inquire about the status of your application . Due to the volume of submissions, we are unable to respond to individual application status requests. AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About The Role We are hiring a Business Analyst to strengthen our Client Services team by owning reporting, reconciliation, and proactive analysis across client accounts. This role ensures accuracy in case counts and budgets, surfaces performance insights, and creates scalable reporting solutions that empower the entire team. The ideal candidate is mid-level, highly analytical, and able to take full ownership of results with minimal oversight. They are adept at spotting trends, building actionable reports, and anticipating issues before they become problems. Over time, this role may evolve into a companywide business analyst position, with broader responsibility for insights and reporting across teams. Location: Remote (must be available 9am - 5p ET) What You'll Do Client Reporting & Reconciliation Case Data Reconciliation: Own the process of reconciling signed case counts between internal systems and client reports, resolving discrepancies independently. Fund Reallocations: Accurately process client requests to move budgets across projects, ensuring all updates are reflected in reporting. Custom Reporting: Deliver accurate, client-ready reports that align with goals and expectations, while continuously improving report templates and workflows. Proactive Analysis & Insights Issue Detection: Monitor conversion rates, lead quality, and profitability by lead type and field values to proactively spot risks and opportunities. Performance Analysis: Provide insights into client and campaign profitability, pricing effectiveness, and lead monetization trends. Self-Serve Reporting: Build dashboards and recurring reports that give team members visibility into critical KPIs without requiring manual analysis each time. Scalable Insights: Develop frameworks for analyzing trends that can be reused across clients and campaigns. Operational Excellence & Financial Control Accuracy Safeguarding: Ensure all reconciliations, reallocations, and reports are error-free and backed by clear data sources. Process Improvement: Identify inefficiencies in reporting and reconciliation, and create scalable solutions that save time and reduce errors. Collaboration: Support the Director of Client Services by taking on data-heavy work, freeing leadership to focus on strategy and client growth. Client-Facing Support Email Communication: Participate in client email threads to share reconciled numbers, reporting deliverables, and updates related to reallocations. Light Client Interaction: Join occasional client calls to clarify data, while leaving strategic discussions to the Director of Client Services. Qualifications Experience: 4–6 years in business analysis, reporting, client operations, or related analytical roles. Experience in legal case acquisition or performance marketing is a plus. Technical Skills: Master level of proficiency with Excel/Google Sheets (pivot tables, lookups, complex formulas) and reporting dashboards (e.g., Looker, Omni, Tableau, Power BI) Analytical Skills: Strong ability to slice/dice data, reconcile discrepancies, and extract actionable insights across multiple variables (lead type, conversion rates, profitability, etc.). Automation & Tools: Comfortable building repeatable reports, dashboards, and using AI or automation to accelerate data comparison and analysis. Ownership: Able to take responsibility for results with little oversight, quickly becoming the go-to person for reporting and analysis. Communication: Clear, concise written skills for client-facing updates and internal reports. Adaptability: Ability to learn new systems quickly and thrive in a fast-moving environment where priorities shift rapidly. Personal Attributes: Extremely detail-oriented and accuracy-obsessed. High ownership, proactive problem-solver who identifies issues before others see them. Curious and driven to dig into data until key insights emerge. Comfortable in a support role, enabling leadership to focus on higher-level strategy. Growth-oriented, eager to expand from client-level reporting into companywide business analysis. Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling. If you are selected to move forward in the process, we will contact you directly. We kindly ask that you do not reach out to inquire about the status of your application . Due to the volume of submissions, we are unable to respond to individual application status requests. AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.
About Tort Experts At Tort Experts, we are redefining the landscape of performance marketing in the legal sector. Our mission is to democratize access to information for individuals who have been injured, connecting them with law firms that can truly advocate for their rights and achieve successful outcomes. As an innovative, vertically integrated legal case acquisition marketing company, we leverage cutting-edge technology, data-driven insights, and a commitment to transparency to disrupt the status quo. Joining Tort Experts means becoming part of a dynamic team that is passionate about making a meaningful impact. We foster a collaborative environment where creativity thrives, and every team member plays a vital role in connecting qualified claimants with the representation they deserve. If you’re looking for a workplace where your contributions can truly make a difference, and where innovation meets purpose, Tort Experts is the perfect place for you. About The Role As the Intake Advocate at Tort Experts, you are the first point of contact for potential claimants who are seeking legal assistance with injury claims. You will guide potential claimants through a screening process to determine eligibility. If eligible, you will assist potential claimants in the completion of initial forms and applications to retain an attorney. What You'll Do Build the initial claimant relationship and confidence in our firm with every prospective claimant interaction Engage in 150 – 200 calls per day in a professional inbound/outbound call center environment Consistently build the claimant relationship and confidence in our partners firms with every claimant interaction while proactively contacting claimants to ensure the relationship is maintained Solve problems and maintain confidentiality Keep updated records and detailed documentation of claimant interactions, concerns, and complaints in a paperless database system Use good judgment to discern what issues may be urgent and need a manager’s or director’s attention immediately Be expected to meet occupancy and adherence goals Qualifications Education: Bachelor’s degree in a related field (e.g. Business Administration) preferred. Experience Minimum of 1-2 years of experience in a customer service role. Skills Strong communication skills, both verbal and written. Excellent organizational and time-management abilities. Proficient in Microsoft Office Suite and legal case management software. Attention to detail and accuracy in data entry. Personal Attributes Empathetic and patient demeanor when interacting with clients. Ability to handle sensitive information with discretion and confidentiality. Strong problem-solving skills and ability to think critically. Other Requirements Ability to work remotely, and manage time and tasks with minimal supervision Ability to thrive in a fast-paced environment and manage multiple priorities. Commitment to providing excellent client service. Preferred Qualifications Experience in mass tort law is a plus. Bilingual candidates are encouraged to apply. Benefits Uncapped quarterly profit-sharing bonuses based on company performance 100% company-paid monthly premiums for Fortune 500 level quality insurance plans for you and any/all dependents (US based employees): medical (Aetna) dental (Guardian) vision (Guardian) 100% company match on any employee contributions to either HSA or FSA flex benefits plans (US based employees): $500 free FSA company contribution, even if $0 employee contribution 401k plan with full company match of up to 6% of salary and no vesting period required (US based employees) Unlimited paid time off with planned role/responsibilities coverage Work from home equipment budget (at company's discretion) Forever remote work environment Why Join Us? At Tort Experts, we believe in empowering our team members with growth opportunities, a flexible work environment, and the chance to make a tangible impact. If you thrive in fast-paced environments and are driven, client-focused, and eager to contribute to our mission of connecting clients with top-tier legal representation. Are you ready to lead the next wave of growth in legal marketing? Apply today and help us transform access to justice! Please note that you may receive emails on behalf of Tort Experts from no-reply@ats.rippling.com. This is not spam and has been sent from our HR/Payroll system, Rippling. If you are selected to move forward in the process, we will contact you directly. We kindly ask that you do not reach out to inquire about the status of your application . Due to the volume of submissions, we are unable to respond to individual application status requests. AA/EEO Statement Tort Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment.