You are a motivated and experienced Fractional Sales Account Executive being sought to join a team focused on new business development and strategic partnerships with Managed Service Providers (MSPs) and System Integrators (SIs). The product you will be promoting is a software-only, unified observability solution sold to enterprise customers on a B2B annual subscription basis. This platform enables enterprises to proactively detect and resolve issues across their IT infrastructure, including networks, applications, and cybersecurity threats, before they escalate into major outages. Your primary responsibility will be to identify, engage, and secure partnerships with top-tier managed service providers to expand market reach. You will work on integrating our solution into their service offerings, either co-branded or white-labeled. While the technical sales pitch and product selling will be managed by the existing executive team, you will lead the partnership agreement closure, working with MSP customers to close deals and facilitate collaboration between the partner, end customer, and our company. Key Responsibilities: - Lead Generation & Prospecting: Identify potential MSP and SI partners who would benefit from offering our observability solution. - Relationship Building: Initiate contact, set up meetings, and develop strong relationships with key decision-makers at target partners. - Partnership Development: Negotiate partnerships that integrate our solution into the partner's offerings. - Rate Negotiations: Lead rate negotiations with MSPs for various solution offerings. - End Customer Deal Closure: Lead conversations with end customers and facilitate collaboration between all parties. - Sales Enablement: Ensure partners are equipped with the knowledge and resources to sell and support our solution. - Pipeline Management: Maintain an organized pipeline of prospects and track progress. Qualifications: - Proven Sales Experience: Success in sales or business development within B2B enterprise software. - Channel Expertise: Knowledge of the channel ecosystem and relationship building with MSPs and SIs. - Vast Network of Contacts: Existing network within the MSP and SI community to leverage for partnerships. - IT Infrastructure Knowledge: Understanding of IT infrastructure and the benefits of observability solutions. - Selling Knowledge: Experience in selling Enterprise B2B software, particularly IT monitoring software. - Strong Communication Skills: Ability to articulate technical concepts clearly. - Self-Starter: Highly motivated, able to work independently in a fractional role. - Results-Oriented: Driven by goals and focused on meeting sales targets. Compensation & Potential for Growth: This is a contractual position with a fixed monthly retention fee and commissions on deal closures, with no additional benefits provided. Exceptional performance and meeting objectives may lead to consideration for a full-time position with benefits. Join us at ThoughtData and be part of a dynamic team focused on driving business growth and strategic partnerships within the USA. Visit https://www.thoughtdata.com for more information.,
Job Title: Senior IT Monitoring Engineer - NMS Location: Pune, India Company: ThoughtData Software India Pvt. Ltd. About ThoughtData: ThoughtData Inc. is headquartered in Boston, USA , with its R&D and Global Delivery Center in India . We partner with some of the world’s largest Systems Integrators (SIs) , Managed Service Providers (MSPs) , and enterprise customers , delivering advanced monitoring and observability solutions. Our flagship platform, Enterprise360 , is the world’s first and only truly Unified IT Observability Software Solution , providing comprehensive monitoring across Layer 2 to Layer 7 covering Networks, Infrastructure, Applications, Databases, and more . At ThoughtData, our mission is to empower global organizations with cutting-edge, AI-driven platforms that improve performance, resilience, and scalability in today’s dynamic IT environments. About the Role We are looking for a highly skilled Senior Portal Engineer to join our product engineering team in Pune. This is a core role focused Deploying, Enhancing, and Maintaining the ThoughtData Enterprise360 . Unlike traditional infrastructure monitoring roles, this position is not responsible for monitoring customer infrastructure . Instead, it emphasizes feature design, integration, security, and performance optimization of our portal, which serves as a critical interface for internal teams and global customers. Key Responsibilities Portal Development & Feature Design Collaborate with product managers, architects, and UI/UX teams to deliver intuitive user experiences. Integrate APIs, microservices, and backend services into the portal ecosystem. System Performance & Security Ensure portal reliability, scalability, and high availability. Apply secure coding practices and conduct vulnerability assessments. Optimize response times and portal performance under high-load scenarios. Collaboration & Delivery Work closely with cross-functional teams to ensure smooth feature integration. Participate in sprint planning, design discussions, and code reviews. Mentor and provide technical guidance to junior developers. Support & Troubleshooting Debug and resolve issues in development and production environments. Maintain proper documentation of designs, APIs, and workflows. Collaborate with QA and DevOps to ensure seamless CI/CD pipelines. Continuous Innovation Stay updated with the latest technologies and industry best practices. Recommend and implement tools, frameworks, or processes that enhance engineering productivity. Required Qualifications Education: Bachelor’s/Master’s degree in Computer Science, Information Technology, or related field. Experience: 5–8 years of professional experience in software engineering, with at least 3 years focused on Network Monitoring Software application development . Technical Expertise: Strong background in Linux systems and networking fundamentals . Proficiency in web frameworks (React, Angular, Vue, or similar). Solid understanding of REST/GraphQL API development and integration . Hands-on experience with databases (PostgreSQL, MySQL, or Elastic) . Core Skills: Excellent problem-solving and debugging abilities. Strong communication and collaboration skills. Attention to detail and commitment to quality. Preferred Skills (Good to Have) Experience with Identity & Access Management (IAM) , SSO, and OAuth 2.0. Familiarity with cloud platforms (AWS, Azure, GCP) . Knowledge of performance tuning, load testing, and monitoring tools . Understanding of security frameworks and compliance standards . Why Join ThoughtData? Be part of a fast-growing global product company redefining IT observability. Work with cutting-edge technologies and AI-driven platforms . Collaborate with global teams across the USA, India, and Europe. Competitive compensation with performance-based rewards and growth opportunities. If you’re ready to take on this challenge and contribute to building the world’s first Unified IT Observability Platform , we’d love to hear from you.
Position: Research Intern — Telemetry Location: Remote Duration: 6 months Type : Unpaid Internship About ThoughtData ThoughtData is headquartered in Boston, USA, with R&D in Bangalore, India. We are the world’s first unified IT observability and monitoring software company. Our goal is to build advanced telemetry and performance monitoring systems that power reliable, scalable enterprise IT operations. Role Overview As a Research Intern – Telemetry , you will work on collecting, organizing, and analyzing system and network telemetry data to support performance benchmarking, fault detection, and infrastructure optimization. This role focuses on understanding large-scale observability systems and improving data quality, accuracy, and efficiency across telemetry pipelines. Key Responsibilities Assist in the design and enhancement of telemetry data collection methods for servers, networks, and applications. Research and document telemetry standards, protocols, and industry best practices (e.g., SNMP, NetFlow, OpenTelemetry). Perform hands-on data validation, formatting, and normalization from various telemetry sources. Support the development and testing of telemetry dashboards and reporting modules. Conduct benchmarking studies to evaluate system performance under different telemetry configurations. Create detailed documentation of findings, methodologies, and recommendations for internal teams. Collaborate with engineering teams to improve data ingestion, accuracy, and retention workflows. Qualifications Pursuing or recently completed a degree in Computer Science, Electronics, Information Technology, or related fields. Understanding of networking concepts (TCP/IP, SNMP, packet flow, ports, etc.). Familiarity with Linux environments and basic shell scripting. Strong analytical, documentation, and problem-solving skills. Basic understanding of telemetry tools or monitoring systems (such as Prometheus, Grafana, or OpenTelemetry) is preferred. Ability to work independently and meet research timelines. Clear written and verbal communication skills. Preferred Skills (Nice to Have) Exposure to system monitoring, logging, or metrics collection frameworks. Experience with configuration and data parsing tools (e.g., JSON, YAML, CSV). Knowledge of APIs or data integration for telemetry pipelines. What You’ll Gain Real-world exposure to enterprise telemetry and observability systems. Mentorship from experienced engineers and researchers. Opportunity to build technical research and documentation skills. Certificate of completion from ThoughtData. Flexible, remote working environment. Note: This is an unpaid internship intended for research and learning experience only. How to Apply Send your resume and a short statement of interest to gagandeep.singh@thoughtdata.com with the subject line: “Research Intern – Telemetry Application” Learn More Website: https://www.thoughtdata.com/ LinkedIn: https://www.linkedin.com/company/thought-data/