Greet guests warmly and assist them with seating and menu choices. • Take and process drink and food orders accurately. • Serve beverages and snacks in a timely and professional manner. • Ensure bar and tables are clean, tidy, and well-stocked at all times. • Handle guest concerns and resolve complaints promptly. • Support bartenders in preparing and garnishing drinks when needed. • Process payments (cash, card, POS systems) correctly. • Follow hygiene, health, and safety standards at all times. • Upsell beverages, promotions, or specials to maximize sales. Skills & Qualities: • Strong communication and customer service skills. • Ability to multitask in a busy environment. • Friendly, approachable, and team-oriented personality. • Basic knowledge of beverages and cocktails (advantage). • Flexibility to work evenings, weekends, and holidays.
Greet guests warmly and assist them with seating and menu choices. Take and process drink and food orders accurately. Serve beverages and snacks in a timely and professional manner. Ensure bar and tables are clean, tidy, and well-stocked at all times. Handle guest concerns and resolve complaints promptly. Support bartenders in preparing and garnishing drinks when needed. Process payments (cash, card, POS systems) correctly. Follow hygiene, health, and safety standards at all times. Upsell beverages, promotions, or specials to maximize sales. Skills & Qualities: Strong communication and customer service skills. Ability to multitask in a busy environment. Friendly, approachable, and team-oriented personality. Basic knowledge of beverages and cocktails (advantage). Flexibility to work evenings, weekends, and holidays.