The Hemisphere is a design and innovation consultancy focused on providing unique solutions and strategies for brands and businesses in various sectors, including technology and consumer goods.
Surat
INR 2.0 - 3.0 Lacs P.A.
Work from Office
Full Time
The Hemisphere is looking for Pre Sales Executive to join our dynamic team and embark on a rewarding career journey Pre Sales Executives generate leads by researching potential clients and identifying opportunities for new business Pre Sales Executives work with customers to identify their needs and develop solutions that meet their requirements Pre Sales Executives create proposals that outline the features and benefits of products or services and demonstrate how they can address the customer's needs They must possess strong communication and interpersonal skills
Surat
INR 3.0 - 7.0 Lacs P.A.
Work from Office
Full Time
The Hemisphere is looking for Asstt. Manager or Manager - CRM to join our dynamic team and embark on a rewarding career journey CRM Strategy Development: Developing and implementing a CRM strategy aligned with the organization's business objectives The CRM Manager identifies key customer segments, defines customer engagement goals, and establishes strategies for acquiring, retaining, and growing customer relationships CRM System Administration: Managing and maintaining the CRM system and associated tools This includes configuring the system, ensuring data accuracy and integrity, managing user access and permissions, and troubleshooting system issues The CRM Manager collaborates with IT teams or CRM vendors to ensure the smooth operation of the CRM system Customer Data Management: Overseeing the management and organization of customer data within the CRM system The CRM Manager ensures the accuracy, completeness, and consistency of customer data, and implements data governance practices to maintain data quality and privacy Customer Segmentation and Targeting: Analyzing customer data to identify different customer segments and develop targeted marketing and sales strategies The CRM Manager collaborates with marketing and sales teams to create personalized campaigns, offers, and communication tailored to specific customer segments Customer Engagement and Experience: Designing and implementing customer engagement initiatives to enhance the overall customer experience The CRM Manager develops and manages customer touchpoints across various channels, such as email, social media, and websites, and leverages the CRM system to track and measure customer interactions and satisfaction Performance Analysis and Reporting: Analyzing CRM data and generating reports to evaluate the effectiveness of CRM strategies and initiatives The CRM Manager tracks key performance indicators (KPIs), such as customer acquisition, retention rates, sales conversion rates, and customer lifetime value They provide insights and recommendations based on data analysis to improve CRM effectiveness
Noida
INR 4.0 - 6.0 Lacs P.A.
Work from Office
Full Time
The Hemisphere is looking for Assistant Manager - Sales to join our dynamic team and embark on a rewarding career journey Assist the Sales Manager in managing the sales team to achieve sales targets Develop and implement sales strategies to increase revenue and market share Provide guidance and support to sales representatives to ensure they meet their targets Monitor sales performance and provide regular reports to the Sales Manager Develop and maintain positive relationships with customers and partners Participate in sales presentations and negotiations with customers and partners Maintain up-to-date knowledge of market trends and competitor activities Assist in the preparation of sales budgets and forecasts Excellent leadership and team management skillsStrong networking, interpersonal and communication skills
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