As a leader in this role, you will be responsible for managing high-value client accounts and ensuring internal operations run smoothly, all while working remotely from your home. If you thrive on balancing external client communications with internal coordination and seek to join a dynamic and growing team, we are excited to connect with you. In this position, your responsibilities will be divided into two main areas: Client Servicing Responsibilities (50%): - Serve as the primary point of contact for major, long-term clients. - Gain a deep understanding of client briefs, brand objectives, and project requirements. - Confidently present campaign ideas and creative concepts. - Manage feedback processes, adhere to timelines, and ensure client satisfaction. - Collaborate with internal creative, strategy, and content teams to ensure deliverables meet client expectations. Operations & Admin Responsibilities (50%): - Lead daily coordination efforts within the team to ensure alignment and progress. - Collaborate with project managers to maintain task flow and ensure timely execution. - Support management in planning, internal communication, and reporting. - Handle basic HR functions such as attendance tracking, team check-ins, onboarding, and process improvements. - Contribute to setting up scalable systems for remote collaboration and team productivity. Requirements: - Proficiency in spoken and written English is a prerequisite. - Essential proficiency in Google Suite, particularly Google Slides. - Working knowledge of Canva is considered an advantage. - Creative background preferred. - Minimum of 5 years of work experience, with agency experience being a plus. Location: Remote (India-based candidates preferred) Type: Full-Time | Work From Home If you are ready to take on this exciting leadership role that combines client servicing excellence with operational efficiency, we look forward to receiving your application.,
As a Client Services and Operations Leader, you will play a crucial role in managing high-value client accounts and ensuring smooth internal operations, all while working remotely. Your responsibilities will be divided between client servicing and operations & administration tasks. Key Responsibilities: Client Servicing Responsibilities: - Serve as the main point of contact for large, long-term clients, understanding their briefs, brand goals, and project expectations. - Confidently present campaign ideas and creative concepts to clients while managing feedback loops, timelines, and ensuring client satisfaction. - Collaborate with internal creative, strategy, and content teams to ensure deliverables meet client expectations. Operations & Admin Responsibilities: - Lead daily team coordination to ensure alignment and timely task execution. - Work closely with project managers to maintain task flow and support management in planning, internal communication, and reporting. - Handle basic HR functions including attendance tracking, team check-ins, onboarding, and process improvement. - Contribute to setting up scalable systems for remote collaboration and enhancing team productivity. Qualifications Required: - Fluent in English, both spoken and written. - Proficient in Google Suite, particularly Google Slides, with a working knowledge of Canva being an added advantage. - Background in a creative field preferred. - Minimum of 5 years of work experience, preferably in an agency setting. Location: Remote (India-based candidates preferred) Type: Full-Time | Work From Home Join our growing, collaborative team and make a significant impact by effectively managing client relationships and internal operations from the comfort of your home.,