The Delight Box

Roles & Responsibilities • Manage overall office operations and ensure smooth day-to-day functioning • Oversee production planning, scheduling, and execution to meet timelines and quality standards • Coordinate with internal teams, vendors, and suppliers for smooth workflow and material availability • Supervise production teams and ensure adherence to processes and brand standards • Track inventory, raw materials, and finished goods, and ensure timely replenishment • Handle documentation, records, and internal reporting • Support basic HR coordination including attendance, leaves, and onboarding assistance • Coordinate invoices, vendor payments, and basic expense tracking • Monitor daily targets, resolve operational issues, and ensure timely closures • Act as a bridge between management and on-ground teams for smooth communication • Maintain workplace discipline, efficiency, and operational structure • Identify process gaps and suggest improvements for better productivity • Drive sales by converting leads, handling client inquiries, and closing deals across B2B and B2C channels • Build and maintain strong client relationships while understanding customer needs and offering tailored solutions • Coordinate with internal teams to ensure smooth order execution and timely follow-ups What we’re looking for: • Proven experience as an Office Manager, Production Supervisor, or similar role • Strong organisational and multitasking skills • Excellent communication and coordination abilities • Ability to manage teams, timelines, and multiple priorities • Hands-on, solution-oriented mindset • Proficiency in basic office tools like MS Office