The Bakers Canvas

Role & responsibilities *Role Objective* The Bakers Canvas is looking to appoint a hands-on, business-oriented General Manager to revamp, standardize, and streamline caf operations. The role focuses on building strong SOP-driven systems, optimizing costs, consolidating the menu, training professional manpower, and ensuring the caf operates profitably with minimal dependency on individual staff members such as chefs. The ideal candidate should have end-to-end experience in the F&B industry, strong business acumen, analytical thinking, and a high level of ownership and accountability. *Key Responsibilities-* *Operations and SOP Development* The General Manager will be responsible for designing, documenting, and implementing Standard Operating Procedures across all functions, including kitchen operations, food preparation, portion control, service standards, inventory management, procurement, hygiene, safety, and statutory compliance. The role requires ensuring strict SOP adherence through regular audits, reviews, and reporting, making the caf process-driven rather than people-dependent. *Menu Engineering and Cost Control* The General Manager will review the existing menu and consolidate it to improve margins, reduce operational complexity, and minimize wastage. Responsibilities include standardizing recipes with exact measurements and costings, implementing food cost control mechanisms, tracking variances, and optimizing supplier pricing and raw material consistency. *Manpower Planning and Training* The role involves creating a lean and professional manpower structure, hiring staff who can operate strictly as per SOPs, and reducing dependency on high-risk or irreplaceable manpower. The General Manager will develop structured training modules for kitchen staff, service staff, and supervisors, along with performance benchmarks and accountability systems. *Financial and Business Management* The General Manager will track and improve gross margins, net profitability, and per-cover revenue. Responsibilities include preparing and analyzing daily sales reports, cost reports, and monthly profit and loss statements, identifying revenue leakages, and implementing corrective measures to ensure sustainable business operations. *Sales, Customer Experience, and Brand Standards* The role includes maintaining consistent customer experience across all shifts, monitoring customer feedback, improving repeat footfall, coordinating with marketing initiatives such as promotions and events, and upholding the brand standards of The Bakers Canvas. *Compliance and Vendor Management* The General Manager will ensure compliance with FSSAI regulations and local municipal requirements. The role also includes managing vendor relationships, renegotiating terms when required, setting reorder levels, and controlling inventory cycles effectively Preferred candidate profile *Experience* The candidate should have 6 to 10 years of experience in the food and beverage industry, preferably in cafs, bakeries, QSRs, or casual dining formats. Prior experience as a Restaurant Manager, Operations Manager, or General Manager is essential. *Skill Set* Strong business acumen with an analytical and numbers-driven mindset. Deep understanding of SOP development, food costing, manpower optimization, and operational efficiency. Ability to work on systems, processes, and data rather than intuition alone. Strong leadership and people management skills with a focus on accountability and performance. *Personality Traits* Process-oriented, disciplined, and execution-focused. Profit-oriented mindset with the ability to take tough operational decisions. High integrity, ownership mentality, and willingness to get hands-on when required. *Key Performance Indicators* Successful implementation and adherence to SOPs. Reduced manpower dependency and stabilized staffing. Improved gross margins and controlled wastage. Predictable, scalable, and owner-independent.