We are looking for a dynamic and customer-focused *Female Telecaller* to handle inbound and outbound calls, assist visiting customers, and provide excellent customer service. The ideal candidate should have strong communication skills, a polite and professional attitude, and the ability to handle customer inquiries efficiently. *Key Responsibilities:* #### *1. Inbound & Outbound Calling:* - Answer incoming customer calls promptly and professionally. - Make outbound calls to potential or existing customers for follow-ups, promotions, or feedback. - Handle customer queries, complaints, and service requests effectively. - Maintain a positive and professional attitude while engaging with customers. *2. Customer Handling & Support:* - Greet and assist walk-in customers at the office. - Provide information about products/services and address customer concerns. - Guide customers through the purchasing or inquiry process. - Maintain customer records and update CRM with call details. *3. Sales & Follow-Ups:* - Explain products/services and promote offers to potential customers. - Convert leads into sales by effectively communicating benefits. - Follow up on leads and inquiries to ensure customer satisfaction. *4. Documentation & Reporting:* - Maintain accurate records of calls, customer details, and follow-ups. - Prepare daily/weekly reports on customer interactions and feedback. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person
We are looking for a dynamic and customer-focused *Female Telecaller* to handle inbound and outbound calls, assist visiting customers, and provide excellent customer service. The ideal candidate should have strong communication skills, a polite and professional attitude, and the ability to handle customer inquiries efficiently. *Key Responsibilities:* #### *1. Inbound & Outbound Calling:* - Answer incoming customer calls promptly and professionally. - Make outbound calls to potential or existing customers for follow-ups, promotions, or feedback. - Handle customer queries, complaints, and service requests effectively. - Maintain a positive and professional attitude while engaging with customers. *2. Customer Handling & Support:* - Greet and assist walk-in customers at the office. - Provide information about products/services and address customer concerns. - Guide customers through the purchasing or inquiry process. - Maintain customer records and update CRM with call details. *3. Sales & Follow-Ups:* - Explain products/services and promote offers to potential customers. - Convert leads into sales by effectively communicating benefits. - Follow up on leads and inquiries to ensure customer satisfaction. *4. Documentation & Reporting:* - Maintain accurate records of calls, customer details, and follow-ups. - Prepare daily/weekly reports on customer interactions and feedback. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Work Location: In person