Tellecaller Malayalam

Job Description: Customer Support Executive

*Position:* Customer Support Executive

*Vacancy:* 1

*Preferred Language:* Malayalam

### Job Responsibilities

- Handle daily inbound and outbound customer calls.

- Make outbound calls to customers for pickup confirmation, scheduling, and follow-ups.

- Attend incoming customer calls and resolve basic queries professionally.

- Coordinate with field executives and logistics teams to ensure timely pickup services.

- Maintain daily call records, customer details, and follow-up status.

- Provide accurate information to customers and ensure a positive customer experience.

### Required Skills & Qualifications

- Good verbal communication skills in English.

- *Malayalam-speaking candidates will be preferred.*

- Basic computer knowledge and familiarity with MS Excel.

- Good telephone etiquette and customer-handling skills.

- Ability to manage multiple calls and follow-ups daily.

- Freshers with good communication skills may also apply.

### Candidate Profile

We are looking for a proactive, polite, and customer-focused candidate who can efficiently manage inbound and outbound calls and coordinate with the operations team.

*Interested candidates:* Please share your updated resume along with current location, relevant experience, and expected salary.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person