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Telesales Executive

0 - 2 years

0 Lacs

Surat, Gujarat

Posted:1 week ago| Platform:

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Skills Required

Sales English Bachelor's degree Continuous improvement Organizational skills In-person Communication skills Time management

Work Mode

On-site

Job Type

Full Time

Job Description

Key Focus Areas: Handle and convert leads generated from IndiaMART, TradeIndia, Aajjo, Meta (Facebook/Instagram), etc. Regular follow-ups on previous and dormant leads to maintain engagement. Manage B2B and Private Label inquiries and provide tailored solutions based on business requirements. Build strong customer relationships to convert leads into long-term clients. Roles & Responsibilities: Contact existing and potential customers using structured scripts. Understand customer specifications and offer appropriate product solutions. Address queries and provide information related to it's product range. Maintain accurate call logs, update lead status, and manage CRM entries. Process product orders efficiently and support the Sales team with lead qualification. Maintain consistent follow-up schedules for lead nurturing. Collaborate with internal teams to ensure smooth order processing and customer satisfaction. Share customer feedback with relevant teams for continuous improvement. Required Skills: Excellent communication and convincing skills Strong follow-up and relationship-building ability Basic understanding of B2B sales and private label conversations Proficiency in handling online inquiries and CRM tools Quick learner with adaptability and a results-driven approach Good time management and organizational skills Qualifications & Experience: Bachelor’s Degree (any discipline) 0 to 2 years of experience in telecalling or inside sales Experience in dealing with B2B clients or eCommerce leads is preferred Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: Telemarketing: 1 year (Preferred) Language: Hindi (Required) English (Required) Work Location: In person

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