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Telecallers ( Phone Support)

BHATIA HEART AND DIABETES CENTRE

0 - 3 Lacs

Delhi

Posted:9 hours ago

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Job Description

Role & Responsibilities

  • Speak with patients (leads) enquiring about IVF, IUI, ICSI, and fertility treatments
  • Explain procedures and schedule appointments with IVF doctors
  • Maintain records and follow-up with potential patients
  • Educate clients about tests like AMH, TVS, semen analysis, etc.
  • Handle inbound/outbound calls from paid ads, walk-ins & referrals
  • Coordinate with clinical staff for slot confirmations

Requirements

  • Strong communication skills
  • Knowledge of IVF/gynecology terminology preferred
  • Basic computer/data entry skills
  • Compassionate, patient, and clear on phone

What We Offer

  • Training on IVF & Fertility counseling
  • Growth to Patient Coordinator / Counselor roles
  • Supportive & professional work environment

Job Types: Full-time, Permanent

Pay: ₹8,152.70 - ₹26,710.28 per month

Work Location: In person

Skills Required

Inbound Outbound Strong Communication Skills Data Entry Voice process (calls) Communication

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Job Type

Full Time

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BHATIA HEART AND DIABETES CENTRE

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