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Telecallers (Loan Recovery)

Dezire Research

1 - 3 Lacs

Delhi

Posted:3 days ago

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Job Description

Tele-Sales Executive – Loan Support & Recovery ( Fresher)
Location: 6th Floor,,Deepshikha Tower, Rajendra Place, New Delhi-110008
Employment Type:Full-Time
Salary: ₹15,000 – ₹25,000 Per Month + Attractive Incentives (Fix Salary)

Experience: Fresher – 3 Years

About The Role

  • We're Looking For Energetic, Customer-Focused, And Goal-Oriented Individuals To Join Our Growing Team As Tele-Sales Executives.
  • In This Role, You'll Be The Key Point Of Contact For Customers Throughout Their Loan Application Journey.
  • You'll Help Customers Understand Loan Products, Complete Applications, Resolve Queries, And Ensure A Smooth Experience From Application To Disbursement.
  • If You Enjoy Interacting With People, Building Relationships, And Growing Your Career In The Financial Services Industry, We'd Love To Hear From You.

Key Responsibilities

  • * Calling customers for overdue payments
  • * Follow-up & collection of pending amounts
  • * Explaining dues/payment options
  • * Updating payment records
  • * Handling customer queries

Required Skills

  • Excellent Communication Skills In Hindi And English.
  • Strong Customer Service And Relationship Management Abilities.
  • Good Follow-Up, Coordination, And Interpersonal Skills.
  • Basic Computer Knowledge Including MS Office, Email, And CRM Systems.
  • Ability To Multitask And Work In A Target-Oriented Environment.
  • Positive Attitude, Confidence, And Problem-Solving Mindset.
  • Strong Listening And Convincing Skills.

Preferred Qualifications

  • * Min 10th pass (12th/Graduate preferred)
  • * Good communication & negotiation skills
  • * Basic computer knowledge
  • * Experience in collections/telecalling preferre

What We Offer

  • Attractive Incentives With No Upper Limit On Earnings
  • Cell Phone Reimbursement
  • Paid Sick Leave & Paid Time Off (PTO)
  • Career Growth & Internal Promotion Opportunities
  • Professional Training & Skill Development
  • Performance-Based Rewards & Recognition
  • Friendly, Supportive & Growth-Oriented Work Culture

Why Join Us?
✔ No Aggressive Or Pressure-Based Calling Environment
✔ Opportunity To Build A Career In The Financial Services And Lending Industry
✔ Learn Customer Handling, Sales, Communication, And Relationship Management Skills
✔ Work With A Young, Energetic, And Supportive Team
✔ Grow Your Income Through Performance-Based Incentives

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Flexible schedule
  • Paid sick time
  • Paid time off

Work Location: In person

Skills Required

Loan Recovery Tele Sales Financial Services Handling Customer Queries Customer Service Relationship Management MS Office CRM Systems 10th Pass Negotiation Skills Telecalling Skill Development

Job Type

Full Time

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Dezire Research

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