Tele counsellor

Telecounsellor – Voice Sales

Location: Mayapuri, Delhi
Job Type: Full-Time
Department: Sales / Telecalling
Industry: Sales / Customer Service

Job Summary

We are looking for an enthusiastic and target-oriented Telecounsellor – Voice Sales to join our team in Mayapuri, Delhi. The candidate will be responsible for handling outbound/inbound customer calls, understanding customer requirements, explaining products/services, generating leads, and converting prospects into sales.

Key Responsibilities

• Make outbound calls to prospective and existing customers.
• Handle inbound sales enquiries and provide relevant product information.
• Understand customer requirements and recommend suitable products/services.
• Generate leads and convert enquiries into successful sales.
• Achieve daily, weekly, and monthly sales targets.
• Follow up with interested customers and maintain regular communication.
• Maintain accurate customer information and call records in the CRM.
• Handle customer objections professionally and close sales.
• Ensure a positive customer experience throughout the sales process.
• Coordinate with the sales/operations team for smooth order or application processing.

Candidate Requirements

• Education: 12th Pass / Graduate.
• Experience: Freshers and experienced candidates can apply.
• Good verbal communication and convincing skills.
• Comfortable speaking with customers over the phone.
• Sales-oriented and target-driven approach.
• Basic computer knowledge.
• Ability to handle customer objections and follow-ups.
• Positive attitude and willingness to learn.

Location: Mayapuri, Delhi

Pay: ₹19,000.00 - ₹34,000.00 per month

Experience:

• Telesales: 1 year (Preferred)

Work Location: In person