Tele-Counsellor (Admissions)

Job Summary – Tele-Counsellor

• Handle inbound and outbound calls to prospective students and parents regarding admission enquiries.
• Contact leads generated through digital marketing campaigns, websites, education portals, WhatsApp, events, and referrals.
• Counsel students and parents on courses, eligibility, fees, scholarships, hostel facilities, transport, and placements.
• Understand students’ academic backgrounds, interests, and preferences to recommend suitable programmes.
• Follow up with prospective students and convert enquiries into confirmed campus visits.
• Schedule campus visits and counselling sessions and coordinate with the Admissions Team for further processing.
• Maintain accurate records of calls, lead status, follow-ups, and student enquiries in the CRM or lead tracker.
• Achieve daily calling targets and support admission campaigns, open days, and other promotional activities.
• Prepare daily reports on calls made, enquiries handled, and campus visits scheduled.
• Maintain professional communication with students and parents while ensuring accurate information and a positive experience.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person