Tele Caller-International Sales

Job Description

As a Telesales International Representative , you will be responsible for reaching out to potential clients and customers in international markets to promote and sell products or services offered by the company. You will utilize excellent communication skills and product knowledge to engage prospects, address their needs, and close sales deals over the phone. This role requires a dynamic and persuasive individual who can build rapport, overcome objections, and consistently meet or exceed sales targets. Shifts: Night Shifts Timings: 9 hours shift with 1 hour break 5 days Working. Key Responsibilities: 1. Sales Outreach: Initiate outbound calls to international prospects using provided lead lists, databases, or other sources. Present and explain the benefits, features, and specifications of products/services to potential customers. Customize sales pitches based on the prospect's needs and preferences. 2. Relationship Building: Develop and maintain positive relationships with potential and existing customers through effective communication. Listen attentively to customer inquiries, concerns, and objections, and provide appropriate responses. 3. Needs Analysis: Ask probing questions to understand the customer's requirements and pain points. Recommend suitable solutions that align with the customer's needs and offer value. 4. Objection Handling: Address customer objections with empathy and information, aiming to overcome hesitations and misconceptions. Provide clear and accurate information to assist customers in making informed decisions. 5. Sales Process Management: Keep detailed records of all interactions, inquiries, and sales transactions using CRM software or designated tools. Follow the established sales process, accurately documenting and tracking the progress of each lead. 6. Sales Target Achievement: Strive to meet or exceed monthly and quarterly sales targets set by the company.Continuously improve sales techniques and strategies to optimize conversion rates. 7. Product Knowledge: Maintain a deep understanding of the company's products or services, staying up-to-date with new offerings and updates. 8. Collaboration: Coordinate with other teams such as marketing and customer support to provide a seamless customer experience. 9. Reporting: Generate regular sales reports detailing progress, challenges, and successes to sales managers. Qualifications: Post Graduation Proven experience in telesales, international sales, or a related sales role. Excellent verbal communication skills, including active listening and clear articulation. Ability to build rapport quickly and establish trust with international customers. Strong negotiation and objection-handling skills. Familiarity with CRM software and sales tools. Resilience to handle rejection and maintain a positive attitude. Proficiency in multiple languages may be a plus, depending on target markets. Results-driven attitude and a self-motivated approach to achieving targets. Willing to work Night Shifts