Company Description Tekipost is the multi-shipping logistics service provider of choice for manufacturers, suppliers, distributors, and home movers alike. We deliver perfect last-mile logistics through our triple-power mantra: Simplify, Optimize, and give our customers complete control. Tekipost ensures that packages are delivered from point A to point B quicker, more securely, and more reliably than ever before. Role Description This is a full-time on-site role for an Inside Sales Executive based in Delhi, India. The Inside Sales Executive will be responsible for generating leads, managing customer communication, providing excellent customer service, and closing sales. Day-to-day tasks include networking with potential clients, following up on leads, maintaining customer relationships, and achieving sales targets. Qualifications Experience in Inside Sales and Lead Generation Strong Communication skills Proven Customer Service skills Ability to close Sales and meet targets Proficiency in CRM and other sales tools Excellent problem-solving abilities and a proactive attitude Bachelor's degree in Business Administration, Marketing, or a related field is preferred Show more Show less

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities 1. Sales Support & Coordination • Assist the sales team with order processing, rate sharing, and client documentation. • Coordinate between sales, onboarding, and operations teams for smooth client activation. • Prepare and maintain client-wise rate sheets, proposal documents, and follow-up trackers. 2. Lead Management & Follow-up • Maintain CRM entries for all inquiries, leads, and status updates. • Follow up on warm leads via calls/emails to schedule demos or meetings. • Share timely reminders with sales executives for pending actions. 3. Client Communication • Send onboarding emails, welcome kits, and post-signup instructions. • Clarify client queries related to shipping partners, pricing slabs, COD processes, etc. • Serve as the first point of contact for post-sale queries until the handover to operations. 4. Data Management & Reporting • Generate daily/weekly reports: lead conversion, sales funnel, onboarding TAT, etc. • Track sales targets, achievement percentages, and performance KPIs of the team. • Update and circulate performance dashboards regularly. 5. Documentation & Agreements • Help clients with KYC documentation and courier partner compliance requirements. • Coordinate with internal legal or finance teams for agreements and payments. 6. Cross-Team Liaison • Coordinate with: • Operations for pickup and service activation. • Tech Team for integration issues (API/Shopify/WooCommerce). • Customer Support for early-stage service issues. Show more Show less