Job Title: Software Support Coordinator (Internship) Duration: 3 Months (with potential for full-time based on performance) Stipend: ₹5,000 per month About the Role: We are looking for a motivated and tech-savvy individual to join our team as a *Software Support Coordinator*. In this role, you will act as the first point of contact for our clients, helping them resolve their technical queries and ensuring a smooth user experience with our software products. Key Responsibilities: * Communicate directly with clients via email, chat, or phone to understand their software-related issues or inquiries. * Troubleshoot basic technical problems and provide timely, effective resolutions. * Collaborate with the development and QA teams to escalate and track complex issues. * Document common issues and solutions to build a knowledge base for internal and client use. * Follow up with clients to ensure issues are fully resolved and gather feedback. * Maintain a high level of professionalism and empathy in client interactions. Requirements: * Strong communication skills in English (written and verbal). * Basic understanding of software systems, applications, and troubleshooting. * Ability to understand and explain technical concepts in a simple, clear manner. * Strong problem-solving skills and a customer-first attitude. * Proficiency in using common tools like email, Google Workspace, or Microsoft Office. Preferred Qualifications (Not Mandatory): * Background in Computer Science, IT, or related field. * Prior experience in customer support or helpdesk roles. * Familiarity with ticketing systems or CRM software. Stipend & Growth Opportunity: * A monthly stipend of ₹5,000 will be provided during the 3-month internship period. * Based on your performance, there is potential for a full-time offer with a revised compensation package after the internship period. Job Types: Full-time, Permanent, Fresher, Internship Pay: ₹5,000.00 per month Benefits: Internet reimbursement Paid sick time Paid time off Shift: Day shift Work Days: Monday to Friday Ability to commute/relocate: Tiruchchirappalli, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Location: Tiruchchirappalli, Tamil Nadu (Required) Work Location: In person
About the Role We are looking for MBA freshers to join our team as Business Development Executives . The role involves identifying leads, connecting with decision makers, and scheduling product demo meetings with them. You will be the first point of contact for prospects and play a vital role in driving business growth. Key Responsibilities Research and identify potential leads in the target market (schools/educational institutions/other relevant industries). Reach out to leads via calls, emails, LinkedIn, or other channels. Explain our company’s products/services and generate interest. Schedule and coordinate meetings/demo sessions for the senior sales team. Maintain and update the lead database (CRM/Excel). Follow up with leads to nurture relationships until closure. Support the sales and marketing team in achieving monthly targets. Desired Candidate Profile MBA (Marketing/General Management/HR/Systems) – Freshers encouraged to apply . Strong communication and presentation skills in English (regional language proficiency is a plus). Good interpersonal skills with a proactive and positive attitude. Ability to research, analyze, and identify opportunities. Comfortable with making outbound calls and client interactions. Self-motivated with eagerness to learn and grow in business development. What We Offer Exposure to the end-to-end sales process in a growing company. On-the-job training and mentorship. Opportunity to interact with decision makers and industry professionals. Performance-based incentives in addition to fixed salary. Career growth path in sales & business development. Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Commuter assistance Flexible schedule Leave encashment Paid sick time Paid time off Education: Master's (Required) Willingness to travel: 50% (Required) Work Location: In person