Profile: Customer Support Executive (Malyalam & Kannada) Location- Remote Voice process/Rotational Shifts 6 Days Working Any 1 Day off Laptop/Desktop (Min with Windows 11) and Wi-Fi/Broadband with min speed of 40MBPS. Qualification Graduate/Undergraduate can only apply. Mandatory speaking Languages: - Candidate should have Excellent communication skills in English, Hindi, Malayalam and Kannada. Non Mandatory Additional Languages: - Tamil and Telugu. Salary: - As per Standard About Company TechPerspect Software Private Limited is an Information Technology and eMobility solutions company based out of Noida, Delhi NCR. We are experts in the implementation of IoT based eMobility Solutions. We have created an IoT based eMobility Technology Platform (ElectreeFi) that has various components and offers both for businesses and end customers. We have done extensive work in the Electric Vehicle (EV) domain in association with the leading stake holders in the Indian industry. Process: - Domestic About the Role The role exists for effectively resolving customer queries or complaints - in the first instance - with excellent customer satisfaction scores and minimum handling time. Role Proficiencies: For successful execution of the job, a candidate should possess the following: Excellent written and oral communication, Service mindset, Enthusiastic and self-motivated, Ability to work in a dynamic environment, good comprehension skills, Team player with a positive attitude. JOB DESCRIPTION: Answering and resolving customer queries through Calls/Email Follow standard operating process when replying/speaking to the customers. "Own the customer” as the single point of contact, defining a success plan with deliverables, and ensuring clear communication for all the queries. Be the first point of Contact for all the customer escalations. Supporting end customers directly via various communication channels including calls and emails Understand the customer's query and give the best resolution to the customer. Troubleshoot and escalate alerts that cannot be resolved to appropriate section. Prioritize and handle service requests and incidents. Progress issues and provide relevant information for troubleshooting or for clarification. Identify opportunities for process improvement and contribute to departmental initiatives. Responsible for improving and documenting the technical processes around application support. Flexible for emergency support as required.

Role & responsibilities We are looking for freshers in Microsoft stack development(asp.Net/MVC/.net Core etc.). The candidate will be trained extensively in the same field. The candidate should have clear concepts and should have good communication and excellent logical skills. Candidates should have a go getter attitude and should be disciplined and hard working. The candidate must be a B.Tech/MCA/Post Graduate Diploma (full time course) and should have consistently scored more than 8 0% in 10th, 12th and graduation/post-graduation courses with no backlogs (in case of MCA if the candidate has done graduation course from a state university like DU, MDU, UPTU then 70% condition can be relaxed to 60%) . It is also preferable that theres no gap year in education. Candidates having a positive attitude will be preferred. Preferred candidate profile The shortlisted candidates will be trained for six months after which theyll be put on live projects. We are looking for candidates with quick grasping power. Candidates will be required to do software development on different modules of various live projects that we are running for our clients. BTech/MCA(CS/IT) 2024 or 2025 pass out and Male Candidates. The shortlisted candidates would be on a Training/Probation period for the first six months during which we will be judging their performance .On successful completion of probation period, they will be offered a permanent position at TechPerspect. The under performers may be asked to leave or given extension of another 3 months to improve their performance.(Stipend for 6(+any extension) months is 15,000/month(working from office), after completion of Probation CTC will be QA - 2,50,000-3,00,000 for Developer- 3,00,000-4,00,000). There will be an Agreement of 1 yr. after the candidate is absorbed as trainee. NO leaves during any training period, all the leaves will be without stipend (if any leave taken then it will result in extension of training period)

Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide accurate information on products/services offered by the company. Collaborate with team members to achieve common goals. Desired Candidate Profile Strong calling skills with high energy level throughout the shift. Proficiency in computer knowledge including MS Office applications (Word, Excel). No B.Tech/BA candidates are not allowed.

Role & responsibilities We are looking for freshers in Microsoft stack development(asp.Net/MVC/.net Core etc.). The candidate will be trained extensively in the same field. The candidate should have clear concepts and should have good communication and excellent logical skills. Candidates should have a go getter attitude and should be disciplined and hard working. The candidate must be a B.Tech/MCA/Post Graduate Diploma (full time course) and should have consistently scored more than 8 0% in 10th, 12th and graduation/post-graduation courses with no backlogs (in case of MCA if the candidate has done graduation course from a state university like DU, MDU, UPTU then 70% condition can be relaxed to 60%) . It is also preferable that theres no gap year in education. Candidates having a positive attitude will be preferred. Preferred candidate profile The shortlisted candidates will be trained for six months after which theyll be put on live projects. We are looking for candidates with quick grasping power. Candidates will be required to do software development on different modules of various live projects that we are running for our clients. BTech/MCA(CS/IT) 2024 or 2025 pass out and Male Candidates. The shortlisted candidates would be on a Training/Probation period for the first six months during which we will be judging their performance .On successful completion of probation period, they will be offered a permanent position at TechPerspect. The under performers may be asked to leave or given extension of another 3 months to improve their performance.(Stipend for 6(+any extension) months is 15,000/month(working from office), after completion of Probation CTC will be QA - 2,50,000-3,00,000 for Developer- 3,00,000-4,00,000). There will be an Agreement of 1 yr. after the candidate is absorbed as trainee. NO leaves during any training period, all the leaves will be without stipend (if any leave taken then it will result in extension of training period) Role & responsibilities Preferred candidate profile

Job brief We are looking for an experienced Accountant to maintain and oversee general accounting operations by controlling and verifying our financial transactions. Accountant responsibilities include reconciling account balances and bank statements, maintaining general ledger and preparing month-end close procedures. Accountant duties also include ensuring accuracy and effectiveness in all of our accounting tasks. Responsibilities Verify, allocate, post and reconcile accounts payable and receivable Produce error-free accounting reports and present their results Analyze financial information and summarize financial status Spot errors and suggest ways to improve efficiency and spending Provide technical support and advice on Management Accountant Review and recommend modifications to accounting systems and procedures Manage accounting assistants and bookkeepers Support month-end and year-end close process Responsible for maintaining and managing correct Payroll processing, coordinating with HR team for same. Develop and document business processes and accounting policies to maintain and strengthen internal controls Ensure compliance with various rules and standards Liaise with our Financial Manager and Accounting Manager to improve financial procedures Coordinating to other internal and external teams to improve efficiency of reports Analysing various reports and presenting to management for cost vs benefit analysis Requirements and skills Proven experience as a Financial Controller, Accounting Supervisor, chief or senior accountant Thorough knowledge of basic accounting procedures In-depth understanding of Generally Accepted Accounting Principles (GAAP) Awareness of business trends Familiarity with financial accounting statements Experience with general ledger functions and the month-end/year-end close process Hands-on experience with accounting software packages, like FreshBooks and QuickBooks Advanced MS Excel skills including Vlookups and pivot tables Accuracy and attention to detail Aptitude for numbers and quantitative skills Role: Sr Accountant Industry Type: Software Product Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Accounting

Role & responsibilities Preferred candidate profile Sourcing and Attracting Candidates: Identifying potential candidates through various channels, including online job boards, social media, networking, and employee referrals. Screening and Evaluating Candidates: Reviewing resumes and applications, conducting initial phone screenings, and assessing candidates' qualifications against job requirements. Managing the Hiring Process: Scheduling and coordinating interviews, providing feedback to candidates and hiring managers, and managing the offer negotiation process. Developing and Implementing Recruiting Strategies: Working with hiring managers to understand their needs, developing and executing recruiting plans, and staying up-to-date on best practices and trends. Building Relationships: Developing strong relationships with hiring managers, candidates, and other stakeholders. Ensuring a Positive Candidate Experience: Providing clear and timely communication, maintaining professional standards, and ensuring a positive and respectful experience for all candidates. Skills and Qualifications: Strong communication and interpersonal skills: The ability to effectively communicate with candidates, hiring managers, and other stakeholders. Excellent organizational and time management skills: The ability to manage multiple tasks and deadlines effectively. Knowledge of recruitment principles and practices: Understanding of sourcing techniques, screening methods, and legal compliance. Ability to build relationships and network: The ability to connect with potential candidates and establish strong partnerships. Experience with applicant tracking systems (ATS) and other recruitment tools: Familiarity with technology used in the recruitment process. Problem-solving and critical thinking skills: The ability to identify and resolve issues related to recruitment.

Key Responsibilities: Develop and maintain web applications using NET Core MVC and Web API. Design and implement RESTful APIs for integration with front-end and third-party systems. Work extensively with MySQL, writing optimized queries, stored procedures, and ensuring performance tuning. Implement unit testing using xUnit to ensure high code quality and maintainability. Follow best practices in software development, including SOLID principles, design patterns, and clean architecture. Contribute to architectural decisions, ensuring the use of modern patterns like event-driven architecture, microservices, and domain-driven design (DDD). Collaborate with cross-functional teams, including front-end developers, DevOps engineers, and QA teams. Optimize application performance, security, and scalability through proper coding practices and database optimizations. Troubleshoot and debug application issues while ensuring timely resolutions. Participate in code reviews and mentor junior developers when required. Stay up to date with industry trends and emerging technologies to bring innovative solutions to the team. Mandatory Skills: Strong experience in .NET Core MVC and Web API development. Hands-on expertise in MySQL (query optimization, stored procedures, indexing, and database performance tuning). Experience with unit testing frameworks, preferably xUnit. Good understanding of modern architectural patterns, including event-driven architecture, microservices, and domain-driven design (DDD). Familiarity with message brokers (Kafka, RabbitMQ, or similar) is a plus. Strong understanding of software development principles like SOLID, DRY, and design patterns. Proficiency in version control systems (Git/SVN). Experience in debugging, troubleshooting, and performance optimization. Good to Have: Exposure to front-end frameworks like Angular, React, or Vue.js. Experience working with cloud platforms (AWS, Azure, or GCP). Knowledge of CI/CD pipelines and DevOps best practices. Experience with containerization (Docker, Kubernetes

Under general supervision, identify, troubleshoot and resolve problems encountered by users of various servers, the mainframe, desktop systems, network Internet and other computer technology; troubleshoot and solve local-area network problems; provide technical support to end-users regarding computer hardware and software; install, test, certify and troubleshoot networking cabling systems; install configured network equipment; provides technical expertise to end-users regarding optimal set-up for software, hardware and network use; install, configure, monitor and troubleshoot a wide range of network and data communications software and hardware; train users in various software applications and network-related procedures; provide work direction for student assistants; and perform related work as required. Managing AWS server, cloud machine creation, Code deployment, data movement, Sql server backup and restore. Server migration, AWS New server cost calculation, new firewall configuration, Code deployment on web servers KEY DUTIES AND RESPONSIBILITIES: Examples of key duties are interpreted as being descriptive and not restrictive in nature. AWS Experience: Monitor and manage client AWS Infrastructure via AWS monitor tool. Create VPC & VPC Nat gateway & Nat instance for private subnet and internet. Create VPC peering with a region & Different two region. Mange and create VPN connection, VPC Endpoint & Site to site VPN. Storage, create and manage S3 Bucket, versioning MFA, S3 Life cycle. Create AMI from EC2 & manage copy AMI into another AWS account create and manage user, Role, Policy, Group, identity provider. Cross account access using IMA Role. Connect windows server to AD EC2 instance creation, configuration and troubleshooting (Linux) Database- RDS, Dynamo DB. Create Route 53 & manage routing protocol. Mange AWS cloud Front (CDN) Manage AWS Lambda Service. Load balancer create and manage. Manage RabbitMQ, SQS and SNS service. Roles and responsibilities: Install, configure, and maintain network services, equipment and devices. Establishes networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards. Maximizes network performance by monitoring; troubleshooting network problems and outages Installing, supporting and maintaining new server, hardware and software infrastructure; Secures network system by establishing and enforcing policies; defining and Monitoring access. The support and administration of firewall environments in line with IT security policy; Upgrading data network equipment to the latest stable firmware releases; The configuration of routing and switching equipment; Remote support & troubleshooting to employees/customers

The Project Manager is responsible for planning, executing, and successfully completing projects within the allotted timeline and budget. This role demands strong leadership qualities, excellent communication skills, and the ability to manage complex projects across various departments. Key Responsibilities: To guarantee that a sufficiently thorough project plan is created shared with clients and other staff members and managed throughout the projects life cycle. Develop and define project goals, scope, and deliverables that support business objectives in collaboration with senior management and stakeholders. Lead and coordinate project staff and resources to ensure project milestones are met and quality standards are upheld. Work on multiple projects/accounts. Accountability for all delivery-related variables, such as risks, problems, scope, costs, and deadlines. When possible, provide project management information to new business pitches. Tracking projects to keep track of their status and priority in real time. Maintain tight change management and oversee business operations. Work closely with team to ensure projects are given the right resources. Executing Waterfall and Agile Projects. Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables. Communicate proactively the status, issues, and risks involved in the project to all stakeholders. Manage budgeting and forecasting, ensuring projects are completed within the approved budget. Identify and minimize project risks throughout its life cycle. Conduct post-project evaluation and identify successful and unsuccessful project elements. Educational Qualifications: A strong educational foundation, BTech/MCA or MBA A Master’s degree or an advanced certification such as PMP (Project Management Professional) certification is preferred. Experience: Minimum of 10 years of project management experience in an IT Company. Proven track record of managing all aspects of a project lifecycle. Experience in strategic planning, risk management, or change management. Required Skills: A strong educational foundation, preferably in the fields of computer science or engineering Proven past work experience as a project administrator in the field of information technology. A strong technical foundation. Knowledge of or practical experience in software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills. Strong working knowledge of MS Office and project management tools. Exceptional leadership, time management, and organizational skills. Working knowledge of change management and performance evaluation processes. Excellent problem-solving, analytical, and negotiation skills. Ability to handle high-pressure situations and deadlines. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and advancement. Dynamic and innovative work environment.

Educational qualifications The ideal candidate shall possess B.Tech/B.E in Electrical/Electronics Engineering from an Institute of repute, Post Graduation in Power Electronics would be an added advantage. Experience Min. 5-8 years experience in the power electronics Industry handling complete Project Management. We are looking for a seasoned professional with through power electronics experience. Location: Noida Desired Experience/Skills: 5-8 years’ experience in power electronics having handled the entire project from end to end. The ideal candidate shall have: In depth knowledge of electrical/electronics and electromechanical products/devices. Ability to understand the market requirements and translate that into deliverable product. Extensive knowledge of Power Electronics Industry, components’ suppliers/vendors, developers eco system. Responsibilities Brainstorming with the management team on market opportunity and identifying the product(s). Benchmarking competitors’ products. Planning & Execution of Survey for Site Readiness. Planning & Execution of EV Charger Installation. Coordination with Charger OEM/Manufacturer Coordination with CPO/dealers/finance/sales for payments and collections for charger installation. Coordination with EVSE Team. Field Visits, Team Management, Team Training Quality Checks. Audit of Stock & Materials used by Installer Team. Handling Installation technician/partner issues related to payment, manpower & Material Managing a large number of installation engineers. Market Intelligence. Product & Competitor Information. Customer Queries & Complaint Handling. Customer queries regarding Charging Infrastructure (Charging Station). Business Development Planning.

Profile: Customer Support Executive (Malyalam & Kannada) Location- Remote Voice process/Rotational Shifts 6 Days Working Any 1 Day off Laptop/Desktop (Min with Windows 11) and Wi-Fi/Broadband with min speed of 40MBPS. Qualification Graduate/Undergraduate can only apply. Mandatory speaking Languages: - Candidate should have Excellent communication skills in English, Hindi, Malayalam and Kannada. Non Mandatory Additional Languages: - Tamil and Telugu. Salary: - As per Standard About Company TechPerspect Software Private Limited is an Information Technology and eMobility solutions company based out of Noida, Delhi NCR. We are experts in the implementation of IoT based eMobility Solutions. We have created an IoT based eMobility Technology Platform (ElectreeFi) that has various components and offers both for businesses and end customers. We have done extensive work in the Electric Vehicle (EV) domain in association with the leading stake holders in the Indian industry. Process: - Domestic About the Role The role exists for effectively resolving customer queries or complaints - in the first instance - with excellent customer satisfaction scores and minimum handling time. Role Proficiencies: For successful execution of the job, a candidate should possess the following: Excellent written and oral communication, Service mindset, Enthusiastic and self-motivated, Ability to work in a dynamic environment, good comprehension skills, Team player with a positive attitude. JOB DESCRIPTION: Answering and resolving customer queries through Calls/Email Follow standard operating process when replying/speaking to the customers. "Own the customer” as the single point of contact, defining a success plan with deliverables, and ensuring clear communication for all the queries. Be the first point of Contact for all the customer escalations. Supporting end customers directly via various communication channels including calls and emails Understand the customer's query and give the best resolution to the customer. Troubleshoot and escalate alerts that cannot be resolved to appropriate section. Prioritize and handle service requests and incidents. Progress issues and provide relevant information for troubleshooting or for clarification. Identify opportunities for process improvement and contribute to departmental initiatives. Responsible for improving and documenting the technical processes around application support. Flexible for emergency support as required.