Job
Description
At EY, we are committed to shaping your future with confidence. We will support you in thriving within a globally connected powerhouse of diverse teams and empower you to steer your career in the direction of your choice. Join EY and be a part of building a better working world. As a Senior Guidewire PolicyCenter Support Engineer (with 7-10 years of experience), your primary responsibility will be to develop, implement, and provide support for solutions within the Guidewire Policy Center module. You will also engage in maintenance and support activities to address production issues. Collaboration with business analysts, project managers, and fellow developers will be essential to ensure that our policy administration systems are efficient, reliable, and aligned with business objectives. Your key responsibilities include: - Designing, building, supporting, and resolving defect fixes within Guidewire PolicyCenter. - Conducting Root Cause Analysis and offering solutions. - Configuring and supporting rating logic in Guidewire PolicyCenter, including the development of rating worksheets, rate tables, and implementation of business rules for complex rating requirements. - Implementing enhancements and code changes. - Being flexible to work in shifts (Rotational Shift - India Shift, US Shift) and provide On-Call Support on a rostered rotational basis. - Proactive monitoring of systems. - Managing Guidewire PC Configuration & Integration. - Designing, modifying, and implementing the Guidewire product suite. Skills and attributes required for success: - In-depth understanding of Guidewire framework Policy Center, implementation, architecture, and components. - Certification in Guidewire PolicyCenter 9.0 version or higher (technical/functional/cloud). - Proficiency in designing, configuring, and supporting rating logic in Guidewire PolicyCenter. - Hands-on experience in Java/J2EE, web services, and API integration. - Familiarity with production support activities such as queue management, plug-in related issues, and batch file generations. - Experience with tools like ServiceNow, JIRA, soap-ui, eclipse IDE, SVN, Jenkins. - Knowledge of service management, change management activities, SLAs, and estimating tools. - Exposure to working in shifts and providing on-call support. - Incident and problem management experience. - Understanding of SDLC life cycle, release planning, and management. - Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT. - Proficiency in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System. - Strong understanding and experience with Tomcat and/or WebSphere/WebLogic. Joining EY Global Delivery Services (GDS) will expose you to a dynamic and truly global delivery network. You will collaborate with teams from various EY service lines, geographies, and sectors, contributing significantly to the EY growth strategy. In GDS, you will have the opportunity to work on exciting projects with well-known brands worldwide and engage in continuous learning and skill development that will shape your career journey. At EY, we are dedicated to building a better working world by creating new value for clients, people, society, and the planet, while fostering trust in capital markets. Our teams leverage data, AI, and advanced technology to help clients navigate the future with confidence and offer solutions to today's and tomorrow's critical issues. EY teams operate across assurance, consulting, tax, strategy, and transactions, supported by sector insights, a globally connected network, and diverse ecosystem partners. With services available in over 150 countries and territories, EY teams are equipped to deliver impactful solutions and make a difference on a global scale.,
