Provide first-level support for end-user desktops, laptops, printers and devices.Diagnose and resolve software and hardware , including operating systems (Windows, macOS, Linux).Respond to service requests and incidents via ticketing systems.
Provide first-level support for end-user desktops, laptops, printers and devices.Diagnose and resolve software and hardware , including operating systems (Windows, macOS, Linux).Respond to service requests and incidents via ticketing systems.