Jobs
Interviews
Upskill
Job Alerts
Tools

Upskill and Grow with AI

Skill Gap and Learning Paths See what your target role asks for and learn it free

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on job portals effortlessly

Interview Questions Streamline interviews with ready-to-use questions

Companies Explore leading companies actively hiring talent

Home
>
Jobs in Chennai
>
Fujitsu
>
Technical Services Engineer

Technical Services Engineer

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Fujitsu

6 - 9 years

Chennai

Posted:1 week ago

Apply

Job Description

Job Description -

Required Qualifications Experience

Any Graduate (Japanese language qualification preferred)
6 to 9 years of relevant IT Operations / Service Delivery experience
Proficiency in Japanese language (JLPT N2 or above)
ITIL certified with a strong understanding of IT Service Management (ITSM) and IT operations
Good knowledge of Microsoft Office applications
Excellent communication, coordination, interpersonal, and presentation skills
Experience in vendor management, reporting, and operational metrics/KPI management
Experience in people management, team leadership, and workforce planning
Ability to prepare and manage Work Breakdown Structures (WBS), resource schedules, and project plans
PMP certification will be an added advantage
Willingness to work in a 24x7 rotational shift environment from the Chennai office
Extensive experience working with Japanese clients and stakeholders
Experience in project transition, service transition, and knowledge transfer activities
Strong understanding of end-to-end project delivery and operational governance

Key Responsibilities

Lead BAU (Business As Usual) and operational delivery activities
Manage customer communications, negotiations, and stakeholder expectations
Drive vendor governance and service performance management
Perform resource planning, allocation, and scheduling to ensure optimal service delivery
Ensure efficient execution and stabilization of transitioned services
Track, analyse, and present operational metrics, KPIs, and management reports
Mentor, groom, and develop team members to enhance operational capabilities
Identify operational improvements and drive service excellence initiatives

Technical Skills

Strong understanding of IT infrastructure and support operations
Experience in service delivery, incident management, problem management, and change management processes
Good to have hands-on experience or knowledge of:
Windows Administration
Linux Administration

Preferred Attributes

Strong leadership and people management capabilities
Excellent customer negotiation and stakeholder management skills
Ability to manage multiple projects, priorities, and cross-functional teams
Strong analytical, planning, and decision-making abilities
Experience working in multicultural and Japanese client-facing environments
Proven ability to drive operational excellence and continuous improvement

Relocation Supported: Yes

Visa Sponsorship Approved: No

At Fujitsu, we are committed to an inclusive recruitment process that values the diverse backgrounds and experiences of all applicants. We believe that hiring people from a wide variety of backgrounds makes us stronger, not because it''s the right thing to do, but because it allows us to draw on a wider range of perspectives and life experiences.

Skills Required

IT services Change Servicing IT infrastructure Office Incident management Infrastructure Linux

Learn the skills this job asks for

Free courses, interview questions and practice for each skill.

Work Mode

Work from Office

Job Type

Full Time

More Jobs at Fujitsu

Lead Product Owner

Bengaluru

Experience: Not specified

Salary: Not disclosed

Entra ID_Security Specialist

Noida, Pune, Bengaluru

5 - 10 yrs

Salary: Not disclosed

Associate Application Developer - Seeburger - 13358

Bengaluru

4 - 4 yrs

Salary: Not disclosed

Technical Services Engineer

Chennai

6 - 9 yrs

Salary: Not disclosed

Application Support Analyst

Hyderabad, Chennai, Bengaluru

5.0 - 9.0 yrs

INR 4 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Fujitsu

IT Services and IT Consulting

London England

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Technical Services Engineer