The job purpose is to build and implement a strong Influencer Program that ensures channel partner alignment and operational synergy in achieving day-to-day objectives, focusing not only on sales but also on sales pitch quality, training, and data-driven planning. Additionally, the role aims to ensure the optimal productivity of internal sales success resources and targeted levels of performance on agreed KPIs such as training effectiveness, data-driven decision-making, channel relationship, and in-market issue resolution. You will work closely with the client's regional leadership team to maintain a good business relationship. Effectively leading the team of DSM/Promoters/Shop Owners and managing the performance of the whole State/Region. Proactively cultivating new business and uncovering sales opportunities within the geographic territory. Setting up sales targets and sales strategy in the region. Growing and expanding partner sales as per regional targets. Developing a sales plan in conjunction with the Head of Sales. Providing value-added ideas and supporting DSM/Promoters/Shop Owners in growing their productivity. Controlling and managing sales points efficiency and ensuring control over fake claims. Liaising with the marketing team to deploy POSMs for every promotion and new products. Preparing regular reporting with DSSM, tracking sales reports, and analyzing daily data. Checking the compliance of DSSM/Promoters/Shop Owners to follow the Company's regulations about working at POS. Conducting periodical reviews with partners, identifying gaps and problem resolution, and determining measures to be taken. Managing escalation and controlling fake claims. Conducting periodical checks on the product knowledge of the internal and external team. Qualifications & Experience Required: - Full-time MBA from premium colleges - Any graduation - Minimum 8 to 12 years of experience in Sales/Distribution/Telecom/Channel Management/Retail - Experience in handset, home appliances, or CD industry will be preferred - Achieving product mix sales targets - Good understanding of the retail market and competition in the relevant region - Contributing towards the achievement of the company's strategic and operational objectives Skills Required: - Coaching and management talent - Strong listening and communication skills - Ability to influence others and take a dominant role - Computer literate (proficient in MS Office especially Excel, PowerPoint, and Outlook) - Good communication skills and should be a very good orator - Good negotiation skills Competencies Required: - Extremely strong sales orientation with a desire to drive and acquire penetration - Strategic thinking in sales and business development - Good understanding of Smart Phone Retail and Modern trade market - Sales-driven personality, self-confident - Responsible and committed, with the ability to come up with a problem-solving approach - Proactive, self-motivated, results, and actions-oriented,
The executive service operations role based in Mumbai involves ensuring the timely and quality fulfilment of customer service requests. You will be responsible for interacting and coordinating with repair partners to meet service requests within defined turnaround times. Providing exceptional customer service, validating job sheets, estimates, invoices, and other necessary documents for claims approvals, and ensuring regular updates in the system are key responsibilities. To qualify for this position, you should hold a Graduate or Diploma in Electronics/Telecommunication with up to 5 years of experience. Previous experience as a Service Coordinator/Executive in the electronics repair industry is desirable. The ideal candidate will demonstrate strong customer orientation, team-working skills, quick learnability, and adaptability. You should be highly organized and efficient, capable of prioritizing and managing multiple tasks effectively. Proficiency in generating and publishing routine reports, command over MS Excel and basic computer knowledge, as well as excellent written and verbal communication skills in English and Hindi are essential for this role.,
Role Overview: As a Sales Manager based in Hyderabad, your main responsibility is to build and implement a robust Influencer Program that ensures alignment and synergy among channel partners to achieve daily objectives. Your focus will not only be on sales but also on improving sales pitch quality, providing training, and making data-driven decisions. Additionally, you will be tasked with optimizing the productivity of internal sales resources and achieving targeted performance levels on key performance indicators such as training effectiveness, data-driven decision-making, channel relationships, and resolving market issues. Key Responsibilities: - Working closely with the regional leadership team of clients to maintain strong business relationships. - Leading a team of DSM/Promoters/Shop Owners effectively and managing the overall performance of the State/Region. - Proactively identifying new business opportunities within your geographic territory. - Setting sales targets and developing sales strategies for the region. - Growing and expanding partner sales in line with regional targets. - Collaborating with the Head of Sales to develop a sales plan. - Providing valuable ideas and support to DSM/Promoters/Shop Owners to enhance their productivity. - Monitoring and managing the efficiency of sales points and preventing fake claims. - Coordinating with the marketing team to deploy POSMs for promotions and new products. - Generating regular reports with DSSM, tracking sales reports, and analyzing daily data. - Ensuring compliance with Company regulations for working at points of sale by DSSM/Promoters/Shop Owners. - Conducting periodic reviews with partners to identify gaps, resolve issues, and implement necessary measures. - Managing escalations and preventing fake claims. - Periodically assessing the product knowledge of both internal and external teams. Qualification & Experience Required: - Full-time MBA from premium colleges. - Any graduation. - Minimum 8 to 12 years of experience in Sales, Distribution, Telecom, Channel Management, or Retail. - Experience in handset, home appliances, or CD industry will be preferred. - Demonstrated ability to achieve product mix sales targets. - Good understanding of the retail market and competition in the relevant region. - Contribution towards the achievement of the company's strategic and operational objectives. Skills Required: - Coaching and management talent with strong listening and communication skills. - Ability to influence others and take a dominant role. - Proficiency in MS Office, especially Excel, PowerPoint, and Outlook. - Excellent communication skills and strong oratory skills. - Good negotiation skills. Competencies Required: - Strong sales orientation with a drive to acquire market penetration. - Strategic thinking in sales and business development. - Understanding of the Smart Phone Retail and Modern Trade market. - Sales-driven personality with self-confidence. - Responsible, committed, and adept at problem-solving. - Proactive, self-motivated, and results-oriented.,