Job description Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the worlds largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500.Offices: New York | Dallas | San Francisco | Lima | Bengaluru This role is for our Bengaluru office Roles and Responsibilities: Convert broad vision and concepts into a structured data science roadmap, and guide a team to successfully execute on it. Handling end-to-end client AI & analytics programs in a fluid environment. Your role will be a combination of hands-on contribution, technical team management, and client interaction. Proven ability to discover solutions hidden in large datasets and to drive business results with their data-based insights Contribute to internal product development initiatives related to data science. Drive excellent project management required to deliver complex projects, including effort/time estimation. Be proactive, with full ownership of the engagement. Build scalable client engagement level processes for faster turnaround & higher accuracy Define Technology/ Strategy and Roadmap for client accounts, and guides implementation of that strategy within projects Manage the team-members, to ensure that the project plan is being adhered to over the course of the project Build a trusted advisor relationship with the IT management at clients and internal accounts leadership. Mandated Skills: A B-Tech/M-Tech/MBA from a top tier Institute preferably in a quantitative subject 7+ years of hands-on experience in applied Machine Learning, AI and analytics Experience of scientific programming in scripting languages like Python, R, SQL, NoSQL, Spark with ML tools & Cloud Technology (AWS, Azure, GCP) Experience in Python libraries such as NumPy, pandas, scikit-learn, tensor-flow, scrapy, BERT etc. Strong grasp of depth and breadth of machine learning, deep learning, data mining, and statistical concepts and experience in developing models and solutions in these areas Expertise with client engagement, understanding complex problem statements, and offering solutions in the domains of Supply Chain, Manufacturing, CPG, Marketing etc. Desired Skills: Deep understanding of ML algorithms for common use cases in both structured and unstructured data ecosystems. Comfortable with large scale data processing and distributed computing Providing required inputs to sales, and pre-sales activities A self-starter who can work well with minimal guidance Excellent written and verbal communication skills Perks and benefits Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo Vibrant inclusive culture of mutual respect and fun through both work and play

Job description: Sigmoid enables business transformation using data and analytics, leveraging real-time insights to make accurate and fast business decisions, by building modern data architectures using cloud and open source. Some of the worlds largest data producers engage with Sigmoid to solve complex business problems. Sigmoid brings deep expertise in data engineering, predictive analytics, artificial intelligence, and DataOps. Sigmoid has been recognized as one of the fastest growing technology companies in North America, 2021, by Financial Times, Inc. 5000, and Deloitte Technology Fast 500.Offices: New York | Dallas | San Francisco | Lima | Bengaluru This role is for our Bengaluru office Roles and Responsibilities: Convert broad vision and concepts into a structured data science roadmap, and guide a team to successfully execute on it. Handling end-to-end client AI & analytics programs in a fluid environment. Your role will be a combination of hands-on contribution, technical team management, and client interaction. Proven ability to discover solutions hidden in large datasets and to drive business results with their data-based insights Contribute to internal product development initiatives related to data science. Drive excellent project management required to deliver complex projects, including effort/time estimation. Be proactive, with full ownership of the engagement. Build scalable client engagement level processes for faster turnaround & higher accuracy Define Technology/ Strategy and Roadmap for client accounts, and guides implementation of that strategy within projects Manage the team-members, to ensure that the project plan is being adhered to over the course of the project Build a trusted advisor relationship with the IT management at clients and internal accounts leadership. Mandated Skills: A B-Tech/M-Tech/MBA from a top tier Institute preferably in a quantitative subject 5+ years of hands-on experience in applied Machine Learning, AI and analytics Experience of scientific programming in scripting languages like Python, R, SQL, NoSQL, Spark with ML tools & Cloud Technology (AWS, Azure, GCP) Experience in Python libraries such as NumPy, pandas, scikit-learn, tensor-flow, scrapy, BERT etc. Strong grasp of depth and breadth of machine learning, deep learning, data mining, and statistical concepts and experience in developing models and solutions in these areas Expertise with client engagement, understanding complex problem statements, and offering solutions in the domains of Supply Chain, Manufacturing, CPG, Marketing etc. Desired Skills: Deep understanding of ML algorithms for common use cases in both structured and unstructured data ecosystems. Comfortable with large scale data processing and distributed computing Providing required inputs to sales, and pre-sales activities A self-starter who can work well with minimal guidance Excellent written and verbal communication skills Perks and benefits Sigmoid provides the opportunity to push the boundaries of what is possible by seamlessly combining technical expertise and creativity to tackle intrinsically complex business problems and convert them into straight-forward data solutions. Despite being continuously challenged, you are not alone. You will be part of a fast-paced diverse environment as a member of a high-performing team that works together to energize and inspire each other by challenging the status quo Vibrant inclusive culture of mutual respect and fun through both work and play

What the Company Does: Karya is a social impact startup using technology to provide jobs and learning opportunities to underprivileged communities in India. Theyve been recognized by big names like Time Magazine , Google , and Satya Nadella for their innovative work. What This Job Is About: You’ll be the key person managing and improving their digital work platform —a system that helps distribute tasks to workers. Your job is to make this platform smarter, faster, and easier to use so it can support more workers and clients. Your Responsibilities: Lead the Product Strategy: Plan and shape the future of the platform—how it works and grows. Improve User Experience: Make the platform easy and efficient for everyone using it—workers, clients, admins. Boost Performance: Track how well things are working, run tests, and launch new features to improve speed and scale. Use Data to Guide Decisions: Look at data, test ideas (A/B testing), and use insights to make smart product decisions. Work Across Teams: Collaborate with engineers, designers, operations, and business teams to make sure everyone’s aligned. What You Should Bring: 4+ years of product management experience —especially with tech platforms, gig work, or marketplaces. Tech-savvy: Comfortable working with engineers and making informed tech decisions. Data-driven mindset: You like to test, measure, and improve based on data. Experience in managing digital workers or marketplaces is a big plus. Great communicator: You can align different teams toward a common goal. Adaptable and action-oriented in a fast-moving, growing company. Location: Based in Bangalore , with some flexibility for outstanding candidates. Perks: Flexible work hours and leave. Health insurance. Networking opportunities with industry leaders.

Job Summary We are seeking a highly skilled Machine Learning to join our dynamic team. In this role, you will leverage your expertise in Microsoft Machine Learning, Robotic Process Automation (RPA), Optical Character Recognition (OCR), and advanced Python programming to drive innovation and efficiency within our organization. You will be responsible for developing, deploying, and maintaining machine learning models, automating business processes, and enhancing OCR capabilities using tools such as Tesseract OCR and UI Path. Key Responsibilities : • Design, develop, and deploy machine learning models and solutions using Microsoft Machine Learning tools and frameworks. Implement and manage automation workflows using RPA tools such as UI Path to optimize and streamline business processes. Integrate OCR technologies, particularly Tesseract OCR, to extract and process text from documents and images. • Utilize Azure Data Factory (ADF) to orchestrate and automate data pipelines, ensuring efficient data integration and processing. Write clean, scalable, and maintainable code in Python to support automation, machine learning, and OCR processes. • Collaborate with cross-functional teams to understand business needs and design automation solutions to meet those needs. • Continuously evaluate and improve the performance and accuracy of machine learning models and automation workflows. Stay updated with the latest trends and technologies in AI, machine learning, and RPA to ensure the team remains at the forefront of innovation. Technical Skills Required: • Strong proficiency in Python programming for machine learning and automation development. • Experience with Microsoft Machine Learning tools and libraries. • Hands-on experience with RPA tools, especially UI Path, for automating business processes. • Solid understanding of OCR technologies, specifically Tesseract OCR. • Familiarity with Azure Data Factory (ADF) for data integration and pipeline management. • Knowledge of machine learning algorithms and frameworks. • Strong problem-solving skills and the ability to work with large datasets. • Excellent communication and collaboration skills to work effectively with technical and non technical teams.

Role & responsibilities: Develop and implement robust full-stack solutions for mobile applications. Integrate mobile apps with backend services using RESTful APIs or GraphQL. Design scalable and maintainable mobile application architectures. Ensure high standards of code quality through reviews and best practices. Optimize performance of mobile applications, including offline-first strategies. Provide technical guidance and support to the development team. Stay updated with latest trends and tools in mobile development. Create and maintain comprehensive technical documentation. Must Have: Technical Skills: Proficiency in JavaScript (ES6+) and React Native. Solid understanding of React fundamentals (components, state, props, lifecycle). Experience with native mobile development using Swift (iOS) and Kotlin/Java (Android). Proficient in Redux or other state management libraries. Strong experience in RESTful APIs and GraphQL integration. Knowledge of CI/CD pipelines for mobile apps. Familiarity with mobile testing frameworks such as Jest or Detox.

We are looking for an experienced Python Developer who possessesadeep understanding of the Python programming language and its ecosystem. Theideal candidate will be responsible for designing, implementing, and maintaininghigh- performance, scalable applications while collaborating with cross-functional teamstodeliver exceptional software solutions. The role offers an exciting opportunity toworkondiverse projects and leverage emerging technologies to drive innovation. Qualifications: 1. Bachelor's degree in Computer Science, Engineering, or related field; Master'sdegree preferred. 2. Proven experience (5 to 8 years) as a Python Developer or similar role, withastrongportfolio of Python-based projects and applications. 3. Proficiency in Python programming language and its standard libraries, frameworks, and tools such as Numpy, Scipy, Pandas, Dask, spaCy, NLTK, sci-kit-learn, andPyTorch 4. Experience REST API libraries and frameworks such as Django, Flask, andSQLAlchemy. 5. Solid understanding of object-oriented programming (OOP) principles, datastructures, and algorithms. 6. Experience with database design, SQL, and ORM frameworks (e.g., SQL Alchemy, Django ORM). 7. Familiarity with front-end technologies such as HTML, CSS, JavaScript, and client-sideframeworks (e.g., React, Angular, Vue.js). 8. Knowledge of version control systems (e.g., Git) and collaborative developmentworkflows (e.g., GitHub, GitLab). 9. Strong analytical and problem-solving skills, with a keen attention to detail andapassion for continuous improvement. 10. Excellent communication and interpersonal skills, with the ability to collaborateeffectively in a team environment and communicate technical concepts tonon- technical stakeholders. Preferred Qualifications: 1. Experience with cloud platforms and services (e.g., AWS, Azure, GoogleCloudPlatform). 2. Knowledge of containerization and orchestration technologies (e.g., Docker, Kubernetes). 3. Understanding of software testing principles and practices, including unit testing, integration testing, and test automation frameworks (e.g., pytest). 4. Familiarity with DevOps practices and CI/CD pipelines for automated softwaredeployment and delivery.

Key Responsibilities: Design, implementation, and maintenance of technology infrastructure. This includes the software development platform, servers, and applications Design continuous integration and development (CI/CD) pipelines to allow teams to collaborate on building, testing, and releasing new features. Participate in the day to day running of the incidents, problems and issues relative to the Platform Engineering tooling and processes. Execute the maintenance schedule for platform engineering tooling and processes, aligning with the company goals and objectives. Part of the team covering the required supporting hours for tools and services. Collaborate with cross-functional teams when issues arise on tooling and processes. Enforce best practices for automation, deployment, monitoring, and operations to improve efficiency and reliability. Drive innovation and continuous improvement within the platform engineering team, fostering a culture of learning, experimentation, and knowledge sharing. Foster a collaborative and inclusive work environment where team members feel empowered to contribute ideas, challenge assumptions, and drive positive change. Keep abreast of the latest industry trends and best practices in software delivery. Knowledge of modern, end-to-end systems development life cycles 5 Plus years of experience as DevOps Engineer Good understanding on CI/CD concepts for the SDLC lifecycle. Good understanding on Infrastructure as code Terraform Cloud Good understanding on Building and maintaining an internal developer platform (IDP) Experience of working with Containerization (Docker/Kubernetes) Kubernetes on-premise and/or cloud Good understanding of JFrog Platform GitHub Enterprise TeamCity Octopus Deploy Chef Sonar Cloud ELK Linux OS (Redhat, CentOS) Identity Management (AD, ADFS, AAD) Storage platforms (Pure Flash Array, Flash Blades, Cohesity, MDS Fabric switches, HP Tape Libraries) Enterprise server virtualization (VMWare 6.7/7.0, vCenter, Host profiles, Auto Deployment) Cisco UCS Platforms (Blade and Standalone C Series) HP blade Citrix Netscaler and Cloud Apps Cloud IaaS and PaaS (Azure Compute, Azure VMs, AAD, Exchange Online, SharePoint Online & M365) Application delivery (Citrix, Wide Area Optimizers) Monitoring solutions (App Dynamics, Grafana, Control UP, SolarWinds, SCOM) .Net, Java and MSSQL database development Excellent written and verbal communication skills. ConfigureBroad familiarity with delivery practices and management methodologies, including ITIL, and proficiency in ITIL tools such as ServiceNow. Hands-on experience leveraging Agile methodologies to achieve goals and outcomes, including collaborative work in Agile teams. Proven experience in development, infrastructure, IT operations, platform engineering, DevOps, or a related role, with a track record of successfully leading high-performing teams. Proven track record of driving innovation and continuous improvement, with a passion for staying current with emerging technologies and industry trends

Role & responsibilities : Proficiency in .Net Core for backend development. • Strong expertise in Angular for frontend development. • Experience with Cosmos DB or Mongo DB for database management. • Proficient understanding of object-oriented programming • Skill for writing reusable libraries • Knowledge of concurrency patterns • Strong SQL programming skills • Experience with popular web application frameworks • Proficient with continuous integration, service abstraction, and queuing services. • Experience creating database schemas that represent and support business processes • Expert understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds • Experience with Azure, developing, deploying and support applications in the cloud. • Experience implementing automated testing platforms and unit tests • Proficient understanding of code versioning tools (such as TFS and Git)

Key Responsibilities: Full Stack Development: Lead the design and implementation of full-stack solutions using .Net Core for backend and Angular for frontend development. Collaborate with cross-functional teams to deliver high-quality and scalable software applications. Database Management: Design, implement, and maintain database solutions using Cosmos DB or Mongo DB. Optimize database performance, troubleshoot issues, and ensure data integrity. Role & responsibilities : Must have: Proficiency in .Net Core for backend development. Strong expertise in Angular for frontend development. Experience with Cosmos DB or Mongo DB for database management. Proficient understanding of object-oriented programming Skill for writing reusable libraries Knowledge of concurrency patterns Strong SQL programming skills Experience with popular web application frameworks Proficient with continuous integration, service abstraction, and queuing services. Experience creating database schemas that represent and support business processes Expert understanding of Common Language Runtime (CLR), its limitations, weaknesses, and workarounds Experience with Azure, developing, deploying and support applications in the cloud. Experience implementing automated testing platforms and unit tests Proficient understanding of code versioning tools (such as TFS and Git)

Job Title: Solutions Architect FLSA Status: Exempt or Non-Exempt Department: ADS Software Engineering Position Summary The ServiceNow Solutions Architect will play a technology leadership role, collaborating with business product owners on prioritized initiatives, to provide consultative design, create development requirements, and ensure solution deliverables align to the platform strategy and governance. Primary Objectives & Responsibilities • Design Interface solutions based on Functional Specs and the review of technical specifications • Define systems strategy, develop systems technical requirements, design and prototype testing, and define support procedures, plus implement workable business solutions • Provide solutions to complex business problems • Translate business requests into application system solutions. • Analyze system user requirements to define and design system interfaces, enhancements, and/or modifications • Work closely with the business and functional teams regarding the viability of business requirements and the potential impact • Support the implementation and migration of projects. • Deliver business transformation through disruptive technology innovation • Serve as platform SME to technology and business partners, as well as junior developers • Lead change and innovation - pursue opportunities to adopt new technologies and drive adoption to enhance business outcomes - drive and mange high-quality execution across organizational lines. Qualifications • 8+ years of successfully delivering software products in a complex, enterprise environment. • 5+ years of ServiceNow development and administration experience. • Ability to capture complex requirements and create high level architectural designs, and build Epic/Story backlog to execute the design. • Strong understanding of scoped applications and custom application development. • Experience building custom business rules, script includes, widgets, macros and other advanced development functions. • Experience implementing Service Portal and creating custom pages, widgets, applying themes, custom CSS, etc. • Experience managing multiple instance landscapes and release management. • Proficient in the following languages: JavaScript, HTML, CSS, AngularJS. • ServiceNow Developer Certification. • Bachelors degree required. Knowledge, Skills, and Abilities • Strategic Perspective Needs to keep overall objectives and strategies in mind. • Ability to understand, design, and build complex business workflows. • Strong communication skills and ability to lead scrum teams.

Job Summary: We are seeking an experienced IT Technical Service Delivery Manager to lead end-to-end service delivery across a diverse technology landscape. The ideal candidate will have a strong background in managing high-performing teams, coordinating global delivery models (onshore/offshore), Maintaining strong client relationships, and driving complex IT initiatives using Agile and Scrum frameworks. This role requires deep technical acumen in modern Technologies including Azure, AWS, DevOps, SRE, low-code/no-code platforms, and generative AI. The candidate must be a proactive leader who can operate at both strategic and technical levels, ensuring quality delivery, customer satisfaction, and continuous improvement. Key Responsibilities: • Lead and manage cross-functional IT delivery teams, including onshore and offshore resources. • Serve as the primary point of contact for clients; build and maintain strong client relationships. • Drive delivery of complex technical projects ensuring alignment with scope, timelines, budgets, and quality standards. • Oversee project planning, estimation, budgeting, resource allocation, and risk management. • Ensure adherence to Agile and Scrum methodologies, facilitating sprint planning, reviews, and retrospectives. • Identify, manage, and resolve project risks, issues, and escalations proactively. • Work closely with engineering and product teams to ensure seamless integration of DevOps, SRE, and platform engineering practices. • Promote innovation by exploring and integrating low-code/no-code tools and generative AI solutions. • Continuously assess team performance, provide coaching, and foster a culture of accountability and excellence. • Prepare and present status reports, KPIs, and performance metrics to stakeholders and clients.

We are hiring for Director Data Scientist for one of our leading client - Sigmoid in Bengaluru. Roles and Responsibilities : • Convert broad vision and concepts into a structured data science roadmap, and guide a team to successfully execute on it. • Handling end-to-end client AI & analytics programs in a fluid environment. Your role will be a combination of hands-on contribution, technical team management, and client interaction. • Proven ability to discover solutions hidden in large datasets and to drive business results with their data-based insights • Contribute to internal product development initiatives related to data science. • Drive excellent project management required to deliver complex projects, including effort/time estimation. • Be proactive, with full ownership of the engagement. Build scalable client engagement level processes for faster turnaround & higher accuracy • Define Technology/ Strategy and Roadmap for client accounts, and guides implementation of that strategy within projects • Manage the team-members, to ensure that the project plan is being adhered to over the course of the project • Build a trusted advisor relationship with the IT management at clients and internal accounts leadership. Mandated Skills: • A B-Tech/M-Tech/MBA from a top tier Institute preferably in a quantitative subject • 14+ years of hands-on experience in applied Machine Learning, AI and analytics • Experience of scientific programming in scripting languages like Python, R, SQL, NoSQL, Spark with ML tools & Cloud Technology (AWS, Azure, GCP) • Experience in Python libraries such as numpy, pandas, scikit-learn, tensor-flow, scrapy, BERT etc. • Strong grasp of depth and breadth of machine learning, deep learning, data mining, and statistical concepts and experience in developing models and solutions in these areas • Expertise with client engagement, understanding complex problem statements, and offering solutions in the domains of Supply Chain, Manufacturing, CPG, Marketing etc. Desired Skills: Deep understanding of ML algorithms for common use cases in both structured and unstructured data ecosystems. Comfortable with large scale data processing and distributed computing Providing required inputs to sales, and pre-sales activities A self-starter who can work well with minimal guidance Excellent written and verbal communication skills If interested, kindly share your profile to sukssidha@techtales.in

About the Role: We are seeking a dynamic and strategic VP of Engineering to lead and manage Karyas engineering team. This executive will play a pivotal role in scaling our technology infrastructure by managing both the people and processes within the technology team. Key Responsibilities: Serve as a hands-on technical leader overseeing the technical team and all engineering operations including architecture, design, software development processes and pipelines, and making individual contributions when necessary. Develop and implement strategies to drive innovation, scale technology, and ensure product quality and performance. Monitor, analyse, and continuously improve engineering KPIs, including delivery predictability, sprint velocity, incident resolution time, and defect rates, to ensure high performance and alignment with organizational goals. Collaborate closely with product, design, and other cross-functional teams to define product roadmaps and ensure timely delivery of features. Own the architecture and technical decision-making for major projects, ensuring scalability, reliability, and security of the technology stack. Foster a culture of technical excellence, continuous improvement, and agility within the engineering teams. Act as a key partner in strategic planning and growth initiatives, offering technical expertise and insights to shape the companys direction. Ensure the engineering team is adaptive and stays on course with industry trends, adopting new technologies and tools when appropriate. Assist the CTO in mentoring team leaders and individual contributors, providing guidance on career development and technical growth. Ideal Candidate Proven experience as an engineering leader in a fast-paced, high-growth environment. Strong technical background with experience in software engineering, systems architecture, and technology operations. Experience with cloud platforms, distributed systems, and scaling technology solutions. Experience managing, mentoring, and developing high-performing engineering teams. Deep understanding of the software development lifecycle, from ideation through to deployment and support. Expertise in modern software engineering practices. Strong leadership, communication, and interpersonal skills, with the ability to work effectively with senior management and technical teams. Competitive Salary: We offer a competitive compensation package commensurate with experience, designed to attract top talent in the industry. Benefits & Growth: Enjoy flexible work options, comprehensive benefits, and ample opportunities for career growth. Be part of a mission-driven team with the chance to make a significant social impact while advancing your career.

Role & responsibilities : Design Interface solutions based on Functional Specs and the review of technical specifications Define systems strategy, develop systems technical requirements, design and prototype testing, and define support procedures, plus implement workable business solutions Provide solutions to complex business problems Translate business requests into application system solutions. Analyze system user requirements to define and design system interfaces, enhancements, and/or modifications Work closely with the business and functional teams regarding the viability of business requirements and the potential impact Support the implementation and migration of projects. Deliver business transformation through disruptive technology innovation Serve as platform SME to technology and business partners, as well as junior developers Lead change and innovation - pursue opportunities to adopt new technologies and drive adoption to enhance business outcomes - drive and mange high-quality execution across organizational lines

Job Title: Regulatory Complaint Management -Manager Roles and Responsibilities: Grievance Redressal Management Complaint Handling: Team will be primarily responsible for overseeing the effective resolution of customer complaints raised through regulatory channel. This includes addressing issues related to services, transactions, fraud, or any other areas of customer dissatisfaction. Timely Resolution: Ensuring that complaints are addressed and resolved within the timelines prescribed. Escalation Point: Acting as the final point of contact for complaints that cannot be resolved at lower levels. Compliance with RBI Regulations Adherence to RBI Guidelines: Ensuring that the organization complies with the RBI's guidelines. Monitoring Compliance: Regularly reviewing internal procedures to ensure that they are in line with the RBIs evolving rules and guidelines on complaint management. Documentation and Reporting Maintaining Records: Ensuring that all complaints, investigations, and resolutions are accurately documented and stored in line with legal and regulatory requirements. Reporting to RBI: Submitting reports on the status of complaint resolutions, including escalated cases, in compliance with RBIs reporting requirements. This includes monthly, quarterly, and annual reports as needed. Data Analysis: Compiling and analyzing data to identify trends, recurring issues, or areas for improvement in customer service and complaint management. Customer Communication Transparency in Communication: Keeping customers informed about the status of their complaints, providing regular updates, and ensuring clear communication regarding resolution steps. Empathetic Communication: Responding to customer complaints with empathy and understanding, particularly in cases of serious grievances or dissatisfaction. External Liaison: Acting as a liaison between the organization and regulatory bodies, including the RBI, ensuring all communication is professional, accurate, and complies with applicable standards. Root Cause Analysis Investigating Complaints: Conducting a thorough investigation into customer complaints to identify the root cause of issues, whether they are procedural, operational, or caused by human error. Problem Resolution: Identifying systemic issues that might be causing recurrent complaints and working with relevant teams to implement corrective measures to prevent future issues. Continuous Improvement: Proactively recommending changes to policies, procedures, or systems based on lessons learned from customer complaints. Training and Awareness Staff Training: Ensuring that all employees involved in complaint handling are properly trained and aware of the bank’s policies, the RBI's grievance redress mechanisms, and the importance of customer service. Raising Awareness: Promoting awareness of the bank’s Grievance Redressal mechanism to customers, ensuring they know how to file complaints and the process for resolution. Internal Awareness: Ensuring that all relevant departments understand the RBI’s customer protection norms and the importance of adhering to them. Skillset : Product Knowledge, Analytical, Communication, Presentation Qualification : 3+years of Work Experience, preferably from the BFSI sector. Good understanding of Loan products.

Job Summary We are seeking an experienced ISO27001 Consultant to lead and support our organization in achieving ISO27001 certification. This role will also contribute to SOX compliance, information security initiatives, general IT administration, and Azure cloud administration. The ideal candidate will possess a strong understanding of information security standards, regulatory compliance frameworks, and hands-on technical expertise in IT operations. Key Responsibilities: Lead and manage the end-to-end ISO27001 certification process. Develop and implement information security policies, procedures, and controls. Conduct internal audits and coordinate external audits for ISO27001 and SOX compliance. Support and guide the organization through SOX readiness and ongoing compliance. Perform risk assessments and security gap analyses; recommend corrective actions. Collaborate with cross-functional teams to enforce security and compliance practices. Maintain documentation and evidence required for audits and certifications. Administer IT systems including identity and access management, system configurations, and patch management. Provide Azure administration support, including resource provisioning, security configurations, and monitoring. Offer guidance and training to internal teams on security and compliance best practices

We are looking for a motivated and enthusiastic Junior HR Business Partner (HRBP) to support our HR team in delivering people-centric solutions. This role is ideal for someone with 0-2 years of HR experience who is eager to learn and grow in HR Business Partnering. You will assist in employee relations, talent management, performance management, and HR operations while working closely with business leaders and employees. Key Responsibilities: HR Business Partnering: Support HRBPs in implementing HR strategies aligned with business goals. Act as a point of contact for employees on HR-related queries. Assist in driving employee engagement initiatives. Employee Relations & Compliance: Help resolve basic employee concerns and escalate complex issues when needed. Ensure compliance with company policies and labor laws. Maintain HR documentation and employee records. Talent Management & Performance: Support performance review cycles, goal-setting, and feedback processes. Assist in identifying training needs and coordinating learning programs. Participate in onboarding and exit management processes. HR Operations & Analytics: Maintain HRIS data and generate basic reports. Assist in payroll and benefits administration. Contribute to HR process improvements. Qualifications & Skills: Bachelors degree in Human Resources, Business Administration, or related field. 0-2 years of HR experience (internships or HR assistant roles count!). Basic understanding of HR practices and labor laws. Strong interpersonal and communication skills. Problem-solving mindset with a proactive approach. Proficiency in MS Office (Excel, PowerPoint) and familiarity with HRIS tools is a plus. Why Join Us? Opportunity to grow into a full-fledged HRBP role. Mentorship from experienced HR professionals. Collaborative and inclusive work culture.

Greetings!!! Hiring for HR Tech Recruiter Are you a sourcing superstar with a passion for building relationships? Do you thrive in a fast-paced environment and enjoy exceeding client expectations? If so, then we want you on our team! We are looking for a highly motivated Recruiter to join our growing team. In this role, you will partner with our clients to understand their specific needs and identify top talent for their open positions. You will be responsible for the entire recruitment lifecycle, from sourcing and screening candidates to scheduling interviews and onboarding new hires. Responsibilities: Partner with clients to understand their hiring needs and develop targeted sourcing strategies Conduct in-depth candidate searches using a variety of online and offline resources Screen resumes and conduct initial candidate interviews to assess fit for open positions Prepare interview guides and schedule interviews with hiring managers Negotiate offers and manage the onboarding process for new hires Build and maintain strong relationships with both clients and candidates Stay up-to-date on industry trends and best practices in recruitment Utilize our Applicant Tracking System (ATS) and other recruiting tools Qualifications: Proven track record of successfully placing candidates in a variety of roles Strong understanding of the recruitment lifecycle Excellent sourcing skills and ability to identify top talent Exceptional communication and interpersonal skills Ability to work independently and manage multiple priorities Proficiency in Microsoft Office Suite and Applicant Tracking Systems (ATS) A positive and results-oriented attitude Benefits: Competitive salary and benefits package Opportunity to work with a variety of clients and industries Fast-paced and dynamic work environment Chance to make a real impact on our clients' businesses Why Join Us? We are a growing company with a strong commitment to our employees. We offer a competitive salary and benefits package, as well as the opportunity to work with a talented team of professionals. If you are looking for a challenging and rewarding career in recruitment, then we encourage you to apply!

Role & responsibilities : Design Interface solutions based on Functional Specs and the review of technical specifications Define systems strategy, develop systems technical requirements, design and prototype testing, and define support procedures, plus implement workable business solutions Provide solutions to complex business problems Translate business requests into application system solutions. Analyze system user requirements to define and design system interfaces, enhancements, and/or modifications Work closely with the business and functional teams regarding the viability of business requirements and the potential impact Support the implementation and migration of projects. Deliver business transformation through disruptive technology innovation Serve as platform SME to technology and business partners, as well as junior developers Lead change and innovation - pursue opportunities to adopt new technologies and drive adoption to enhance business outcomes - drive and mange high-quality execution across organizational lines

Are you a rule-breaker, a trend-twister, or a wild idea generator? Do you dream in hashtags and see viral potential where others see chaos? Were on the hunt for a Digital Marketing Associate whos equal parts creative genius and guerrilla marketer—someone who can disrupt, dazzle, and dominate the digital space with bold, out-of-the-box strategies. You should scroll further if Your brain spews crazy-good ideas like a meme factory on caffeine. You believe "viral" isn’t luck—it’s engineered. You live for unconventional, thumb-stopping content. You’re fluent in Gen-Z humor, meme culture, and WTF-worthy creativity.. You strive to Craft disruptive campaigns that make competitors sweat. You can blend data + madness to create marketing that’s smart, savage, and shareable. At ZKY , we’re redefining HR with AI-powered Background Verification (BGV) and Employee Lifecycle Management. Our mission? To make hiring smarter, faster, and fraud-proof—with a touch of innovation. Your Role - Your Goal You’ll be the voice of our brand, turning complex HR tech into engaging, shareable content. Here’s how: Performance Marketing Craft and optimize LinkedIn/Google Ads that speak directly to HR leaders and recruiters A/B test compelling CTAs like: “See how AI catches fake resumes in seconds” Drive conversions with landing pages that balance clarity and creativity Organic Growth & SEO Own keywords like “AI background check software” and “best BGV solutions” Create viral-worthy content: “5 Red Flags Your Candidate’s Resume is Too Good to Be True” Social & Community Building Grow our LinkedIn presence with thought leadership and relatable HR insights Launch WhatsApp/Telegram communities for HR pros to share trends and tips Employer Branding Showcase our culture through behind-the-scenes content: “How Our AI Detects Resume Lies” Highlight team stories and product breakthroughs in engaging formats Events & Partnerships Organize webinars like “The Future of Fraud-Free Hiring” Collaborate with HR influencers and industry leaders If you are ready to rewrite the rules (or burn the rulebook entirely), Apply with your portfolio, wildest idea, or a meme resume Let’s make marketing weirdly effective.