Tech-Fi Technologies Private Limited

About the job: Key Responsibilities: 1. Assist the community by resolving inquiries empathetically, accurately, and in a timely manner. 2. Stay updated and informed about social media products and community standards. 3. Make balanced and thoughtful decisions while advocating for user well-being. 4. Demonstrate strong interpersonal, verbal, and written communication skills, with a high degree of empathy. 5. Prioritize what's right for the community in alignment with the platform's mission. 6. Investigate and resolve user-reported issues, such as account support and abusive content. 7. Respond to user inquiries with speed, empathy, accuracy, and professionalism. 8. Use local market knowledge and data insights to propose scalable support solutions. 9. Analyze user data to identify areas for improving user experience and satisfaction. 10. Monitor and enforce Terms of Use by reviewing reported content within set quality and turnaround standards. 11. Identify inefficiencies in support workflows and recommend process improvements. Who can apply: Only those candidates can apply who: Salary: ₹ 2,00,000 - 2,65,000 /year Experience: 0 year(s) Deadline: 2025-07-20 23:59:59 Skills required: Telugu Proficiency (Written), Tamil Proficiency (Written), Kannada Proficiency (Written), Malayalam Proficiency (Written), Marathi Proficiency(Written) and Gujarati Proficiency (Written) Other Requirements: 1. Should be fluent in any of the following languages: Telugu, Kannada, Malayalam, Tamil, Bengali, Punjabi, Odiya, Marathi, or Gujarati 2. Freshers are welcome to apply 3. Must be available for immediate joining 4. Comfortable with work from home setup 5. Should be okay with rotational shifts and rotational week offs (6 days working) 6. Must have a laptop/computer, Wi-Fi connection, and power backup About Company: Tech-Fi Technologies provides services in almost all the IT verticals, starting from website development services in India, software development services in India, mobile application development services in India, digital marketing services in India, and call center services in India.