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Kotak Mahindra Bank logo

Team Member - Customer Service-PERSONAL LOANS-Customer Service

0 - 5 years

0 Lacs

Ahmedabad, Gujarat

Posted:1 month ago| Platform: Indeed logo

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Skills Required

service analyze management monitoring communication excel powerpoint word

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Description ( Team Member - Customer Service) Responsible to provide adequate and quick resolution to all the cases assigned Analyze the complaint trend and present to the senior management Preparing RCA ,Monitoring the cases and initiating corrective action Liaise up and coordinate with business stakeholders to close the cases end to end Job Requirement: Banking knowledge is must (Loan division knowledge is preferred) Good Communication skill (Verbal & Written) Microsoft office hands-on knowledge (Excel/Powerpoint/Word etc.) Graduate n above Min. experience of 5 years n plus

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Kotak Mahindra Bank
Kotak Mahindra Bank
www.kotak.com

Banking

Mumbai Maharashtra

10001 Employees

190 Jobs

    Key People

  • Uday Kotak

    Executive Vice Chairman and Managing Director

  • Shanti Ekambaram

    Group President - Consumer Banking

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