Position Title: Internal Auditor Department: Audit Location: Gurgaon Superior Job holder: Audit Head ------------------------------------------------------------------------------------------------------------------------------------------------------------------ Role Purpose Statement: Candidates should have worked with a large Organization in its internal audit department and should carry at-least 1-4 Years of experience. To take care of Operational and Accounting Audit of TCI Express Ltd at Corporate Office Main Accountabilities To plan & execute audit operations within budget & enhance its effectiveness. Planning Audit at branch level/ field offices Preparing audit plan and get the same approved Execution of Audit plan v/s actual Presenting Audit report to Audit Head. Closure of Audit Observation. Periodic report/ MIS/ feedback to Audit Head Time to time feedback from internal customer on Audit process Initiatives to enhance effectiveness of Audit Observations for improvement in systems/ Function Review of internal control system, recommendation/ execution for enhancing internal control Qualification: Education-B.com, M.com, MBA ,ICWA Fresher Experience- 01-04 years. Knowledge, Skills, Abilities and Competencies: Must have good compliance audit exposure Should have excellent understanding of internal control systems Should have a knowledge of detecting deviations from set processes Should be good in MIS and MS Excel/ Word/ PPT Job involves travelling Interested candidate will be share their updated resume over the Email/ Phone number [HIDDEN TEXT]/ 9315261423 Regards HR Latika
Job Purpose To manage and drive Retail Business activities for TCI Express Ltd., focusing on business development, customer acquisition, revenue growth, credit monitoring, customer relationship management, and operational excellence across assigned branches/regions. Key Responsibility Areas (KRAs) & Responsibilities 1. Business Development KPI Indicators: Business development plan vs. actual achievement New customer acquisition Regaining lost customers Participation in trade fairs & events Organizing customer meets Meetings with new prospects & potential customers Responsibilities: Develop and execute business expansion plans for assigned branches/region. Support branch teams in generating new business opportunities. Conduct customer prospecting, prepare quotations, negotiate rates, and finalize deals. Identify and regain lost customers through continuous engagement. Participate in regional business activities to increase brand visibility. Organize customer meets and network with potential clients. Achieve retail business targets assigned by the company periodically. 2. Financial Management KPI Indicators: Monitoring customer outstanding Turnaround time in releasing critical outstanding Profitability of key customers Responsibilities: Monitor customer credit health and outstanding payments. Coordinate with customers for timely payment release. Ensure profitability of key accounts through regular review and corrective action. 3. Operations KPI Indicators: Timely generation of MIS reports Daily DSR entry compliance Market intelligence & competitor insights Responsibilities: Ensure DSR entries and MIS reports are submitted within defined timelines. Track market trends, competitor activity, and share actionable insights with superiors. Support operational teams in maintaining service quality and customer satisfaction. 4. Customer Relationship Management (CRM) KPI Indicators: Regular customer meetings Lead time in resolving customer grievances Number of customer queries attended Initiatives to increase customer base Responsibilities: Maintain strong and harmonious relationships with existing customers. Address customer concerns promptly and ensure grievance resolution. Conduct regular customer visits and service reviews. Take proactive steps to enhance customer loyalty and expand customer base. 5. Human Resource Development KPI Indicators: Participation in training programmes Contribution as a trainer/faculty Responsibilities: Attend company-organized training programs to upgrade functional skills. Provide training to team members on selling skills, CRM, and business development. Key Competencies Knowledge: Marketing Management Customer Relationship Management Company policies, rules & functional procedures Branding and market visibility practices Skills: Analytical ability Coordination & administration Monitoring & reporting Networking & relationship-building Interpersonal communication Presentation & negotiation Behavioral Competencies: Team building & mentoring Positive and proactive attitude Target orientation Strong customer orientation Education & Experience (Optional to include): Graduate/Postgraduate in Business Administration, Marketing, or related field. 37 years of experience in sales, retail business, logistics, or service industry preferred.