Tata Starbucks Private Limited

Nurturing Green Beans Program Tata Starbucks Offers 1-year paid Apprenticeship @ Stores Join us for coffee, stay for the community, connections & opportunities; while you enjoy: Opportunity to be a partner with two iconic global brands 5 Days of work at stores Community impact opportunity Free world-class beverages/ meals Opportunity to become a Starbucks Coffee Master Starbucks Global Academy access for you & family 30% discount on Starbucks & Tata products Mental counselling support Opportunity to grow into Flexi Barista / Shift Supervisor, after apprenticeship

Nurturing Green Beans Program Tata Starbucks Offers 1-year paid Apprenticeship @ Stores Join us for coffee, stay for the community, connections & opportunities; while you enjoy: Opportunity to be a partner with two iconic global brands 5 Days of work at stores Community impact opportunity Free world-class beverages/ meals Opportunity to become a Starbucks Coffee Master Starbucks Global Academy access for you & family 30% discount on Starbucks & Tata products Mental counselling support Opportunity to grow into Flexi Barista / Shift Supervisor, after apprenticeship

Nurturing Green Beans Program Tata Starbucks Offers 1-year paid Apprenticeship @ Stores Join us for coffee, stay for the community, connections & opportunities; while you enjoy: Opportunity to be a partner with two iconic global brands 5 Days of work at stores Community impact opportunity Free world-class beverages/ meals Opportunity to become a Starbucks Coffee Master Starbucks Global Academy access for you & family 30% discount on Starbucks & Tata products Mental counselling support Opportunity to grow into Flexi Barista / Shift Supervisor, after apprenticeship

Nurturing Green Beans Program Tata Starbucks Offers 1-year paid Apprenticeship @ Stores Join us for coffee, stay for the community, connections & opportunities; while you enjoy: Opportunity to be a partner with two iconic global brands 5 Days of work at stores Community impact opportunity Free world-class beverages/ meals Opportunity to become a Starbucks Coffee Master Starbucks Global Academy access for you & family 30% discount on Starbucks & Tata products Mental counselling support Opportunity to grow into Flexi Barista / Shift Supervisor, after apprenticeship

Nurturing Green Beans Program Tata Starbucks Offers 1-year paid Apprenticeship @ Stores To Know more, join the virtual session on 30th June, 2:00 PM at below link- https://calendar.app.google/NQEg7kWum2E9aFqF8 Join us for coffee, stay for the community, connections & opportunities; while you enjoy: Opportunity to be a partner with two iconic global brands 5 Days of work at stores Community impact opportunity Free world-class beverages/ meals Opportunity to become a Starbucks Coffee Master Starbucks Global Academy access for you & family 30% discount on Starbucks & Tata products Mental counselling support Opportunity to grow into Flexi Barista / Shift Supervisor, after apprenticeship

Nurturing Green Beans Program Tata Starbucks Offers 1-year paid Apprenticeship @ Stores Join us for coffee, stay for the community, connections & opportunities; while you enjoy: Opportunity to be a partner with two iconic global brands 5 Days of work at stores Community impact opportunity Free world-class beverages/ meals Opportunity to become a Starbucks Coffee Master Starbucks Global Academy access for you & family 30% discount on Starbucks & Tata products Mental counselling support Opportunity to grow into Flexi Barista / Shift Supervisor, after apprenticeship

Nurturing Green Beans Program Tata Starbucks Offers 1-year paid Apprenticeship @ Stores Join us for coffee, stay for the community, connections & opportunities; while you enjoy: Opportunity to be a partner with two iconic global brands 5 Days of work at stores Community impact opportunity Free world-class beverages/ meals Opportunity to become a Starbucks Coffee Master Starbucks Global Academy access for you & family 30% discount on Starbucks & Tata products Mental counselling support Opportunity to grow into Flexi Barista / Shift Supervisor, after apprenticeship

Job Description Job Title: - Shift Supervisor Organization: TATA Starbucks Pvt. Ltd. Department: Operations Job Title: Shift Supervisor Location: South Mumbai Reporting to: Store Manager Band: Shift Supervisor Summary of Key Responsibilities – Responsibilities and essential job functions include but are not limited to the following: • Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. • Anticipates customer and store needs by constantly evaluating environment and customers for cues. • Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. • Provides feedback to store manager on partner performance during shift. • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. • Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs. • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. • Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. • Maintains regular and consistent attendance and punctuality. • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. • Follows health, safety and sanitation guidelines for all products. • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. This position contributes to our success by: • Assisting the store manager in executing store operations during scheduled shifts. • This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. • The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles Required experience and education- • Minimum 1 year of experience of handling a team in a retail setup • Minimum education qualification – 12th / Diploma + Competencies- • Achieving Results • Helping Others Succeed • Living Our Misson And Values • Winning With Integrity • Making Every Customer Feel Special • Working Together

Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to: Leadership – Setting the goals for the work group, developing organizational capability, and modeling how we work together • Manages with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks • Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations • Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service • Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team Planning and Execution – Developing strategic and operational plans for the work group, managing execution and measuring results • Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team; communicates clearly, concisely and accurately in order to ensure effective store operations • Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements • Completes store operational requirements by scheduling and assigning partners, following up on work results Business Requirements – Providing functional expertise and executing functional responsibilities • Uses all operational tools to plan for and achieve operational excellence in the store; tools include Automated Labour Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management. Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance. Analyses sales figures and forecasting future sales volumes to maximise profits.

Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to: Leadership – Setting the goals for the work group, developing organizational capability, and modeling how we work together • Manages with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks • Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations • Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service • Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team Planning and Execution – Developing strategic and operational plans for the work group, managing execution and measuring results • Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team; communicates clearly, concisely and accurately in order to ensure effective store operations • Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements • Completes store operational requirements by scheduling and assigning partners, following up on work results Business Requirements – Providing functional expertise and executing functional responsibilities • Uses all operational tools to plan for and achieve operational excellence in the store; tools include Automated Labour Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management. Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance. Analyses sales figures and forecasting future sales volumes to maximise profits.

Job Description Job Title: - Shift Supervisor Organization: TATA Starbucks Pvt. Ltd. Department: Operations Job Title: Shift Supervisor Location: South Mumbai Reporting to: Store Manager Band: Shift Supervisor Summary of Key Responsibilities – Responsibilities and essential job functions include but are not limited to the following: • Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. • Anticipates customer and store needs by constantly evaluating environment and customers for cues. • Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. • Provides feedback to store manager on partner performance during shift. • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. • Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs. • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. • Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. • Maintains regular and consistent attendance and punctuality. • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. • Follows health, safety and sanitation guidelines for all products. • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. This position contributes to our success by: • Assisting the store manager in executing store operations during scheduled shifts. • This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. • The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles Required experience and education- • Minimum 1 year of experience of handling a team in a retail setup • Minimum education qualification – 12th / Diploma + Competencies- • Achieving Results • Helping Others Succeed • Living Our Misson And Values • Winning With Integrity • Making Every Customer Feel Special • Working Together

Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops enthusiastically satisfied customers all of the time. Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behavior by taking care of customer needs. Delivers legendary customer service to all customers by acting with a customer comes-first attitude. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to a positive team environment by recognizing changes in partner behaviors that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Protects employees and customers by providing a safe and clean store environment. Follows store policy and procedures for operational flow at each station. Purpose and Scope of position-This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Required experience and education- No experience required Minimum education qualification 12th / Diploma + Competencies- Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special

Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to: Leadership – Setting the goals for the work group, developing organizational capability, and modeling how we work together • Manages with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks • Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations • Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service • Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team Planning and Execution – Developing strategic and operational plans for the work group, managing execution and measuring results • Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team; communicates clearly, concisely and accurately in order to ensure effective store operations • Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements • Completes store operational requirements by scheduling and assigning partners, following up on work results Business Requirements – Providing functional expertise and executing functional responsibilities • Uses all operational tools to plan for and achieve operational excellence in the store; tools include Automated Labour Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management. Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance. Analyses sales figures and forecasting future sales volumes to maximise profits.

Summary of Key Responsibilities Responsibilities and essential job functions include but are not limited to: Leadership – Setting the goals for the work group, developing organizational capability, and modeling how we work together • Manages with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks • Drives the implementation of company programs by developing action plans and directly motivating and instructing the store team to implement them to meet operational and organizational objectives. Plans, identifies, communicates, and delegates appropriate responsibilities and practices to store partners to ensure smooth flow of operations • Displays a customer comes first attitude by training and holding partners accountable for delivering legendary customer service • Demonstrates a calm demeanor during periods of high volume or unusual events and manages smooth transitions thereafter to keep store operating to standard and to set a positive example for the store team Planning and Execution – Developing strategic and operational plans for the work group, managing execution and measuring results • Utilizes existing tools to identify and prioritize communications and regularly uses discretion to filter communications to the store team; communicates clearly, concisely and accurately in order to ensure effective store operations • Monitors and manages store staffing levels to ensure partner development and talent acquisition to achieve and maintain store operational requirements • Completes store operational requirements by scheduling and assigning partners, following up on work results Business Requirements – Providing functional expertise and executing functional responsibilities • Uses all operational tools to plan for and achieve operational excellence in the store; tools include Automated Labour Scheduling, Monthly Status Report, Quarterly Business Review, cash management and inventory management. Utilizes management information tools and analyzes financial reports to identify and address trends and issues in store performance. Analyses sales figures and forecasting future sales volumes to maximise profits.

Nurturing Green Beans Program Tata Starbucks Offers 1-year paid Apprenticeship @ Stores Join us for coffee, stay for the community, connections & opportunities; while you enjoy: Opportunity to be a partner with two iconic global brands 5 Days of work at stores Community impact opportunity Free world-class beverages/ meals Opportunity to become a Starbucks Coffee Master Starbucks Global Academy access for you & family 30% discount on Starbucks & Tata products Mental counselling support Opportunity to grow into Flexi Barista / Shift Supervisor, after apprenticeship

Responsibilities and essential job functions include but are not limited to the following: Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team. Develops enthusiastically satisfied customers all of the time. Welcomes and connects with every customer. Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals. Responds to customer needs and says thank you to every customer. Demonstrates the "Just Say Yes" behavior by taking care of customer needs. Delivers legendary customer service to all customers by acting with a customer comes-first attitude. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Contributes to a positive team environment by recognizing changes in partner behaviors that might signal potential problems or changes in partner morale and performance and communicating the changes to the immediate supervisor/store manager. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Maintains a clean and organized workspace so that partners can locate resources and product as needed. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Protects employees and customers by providing a safe and clean store environment. Follows store policy and procedures for operational flow at each station. Purpose and Scope of position-This position contributes to our success by: Providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Barista is responsible for modelling and acting in accordance with TATA Starbucks guiding principles. Required experience and education- No experience required Minimum education qualification 12th / Diploma + Competencies- Winning With Integrity Working Together Achieving Results Helping Others Succeed Living Our Misson And Values Making Every Customer Feel Special

Job Description Job Title: - Shift Supervisor Organization: TATA Starbucks Pvt. Ltd. Department: Operations Job Title: Shift Supervisor Location: South Mumbai Reporting to: Store Manager Band: Shift Supervisor Summary of Key Responsibilities – Responsibilities and essential job functions include but are not limited to the following: • Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. • Anticipates customer and store needs by constantly evaluating environment and customers for cues. • Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. • Provides feedback to store manager on partner performance during shift. • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. • Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs. • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. • Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. • Maintains regular and consistent attendance and punctuality. • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. • Follows health, safety and sanitation guidelines for all products. • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. This position contributes to our success by: • Assisting the store manager in executing store operations during scheduled shifts. • This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. • The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles Required experience and education- • Minimum 1 year of experience of handling a team in a retail setup • Minimum education qualification – 12th / Diploma + Competencies- • Achieving Results • Helping Others Succeed • Living Our Misson And Values • Winning With Integrity • Making Every Customer Feel Special • Working Together

Job Description Job Title: - Shift Supervisor Organization: TATA Starbucks Pvt. Ltd. Department: Operations Job Title: Shift Supervisor Location: South Mumbai Reporting to: Store Manager Band: Shift Supervisor Summary of Key Responsibilities – Responsibilities and essential job functions include but are not limited to the following: • Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. • Anticipates customer and store needs by constantly evaluating environment and customers for cues. • Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. • Provides feedback to store manager on partner performance during shift. • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. • Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs. • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. • Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. • Maintains regular and consistent attendance and punctuality. • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. • Follows health, safety and sanitation guidelines for all products. • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. This position contributes to our success by: • Assisting the store manager in executing store operations during scheduled shifts. • This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. • The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles Required experience and education- • Minimum 1 year of experience of handling a team in a retail setup • Minimum education qualification – 12th / Diploma + Competencies- • Achieving Results • Helping Others Succeed • Living Our Misson And Values • Winning With Integrity • Making Every Customer Feel Special • Working Together

Job Description Job Title: - Shift Supervisor Organization: TATA Starbucks Pvt. Ltd. Department: Operations Job Title: Shift Supervisor Location: South Mumbai Reporting to: Store Manager Band: Shift Supervisor Summary of Key Responsibilities – Responsibilities and essential job functions include but are not limited to the following: • Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. • Anticipates customer and store needs by constantly evaluating environment and customers for cues. • Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. • Provides feedback to store manager on partner performance during shift. • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. • Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs. • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. • Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. • Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. • Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. • Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. • Maintains regular and consistent attendance and punctuality. • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. • Follows health, safety and sanitation guidelines for all products. • Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. This position contributes to our success by: • Assisting the store manager in executing store operations during scheduled shifts. • This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers. • The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles Required experience and education- • Minimum 1 year of experience of handling a team in a retail setup • Minimum education qualification – 12th / Diploma + Competencies- • Achieving Results • Helping Others Succeed • Living Our Misson And Values • Winning With Integrity • Making Every Customer Feel Special • Working Together

Nurturing Green Beans Program Tata Starbucks Offers 1-year paid Apprenticeship @ Stores Join us for coffee, stay for the community, connections & opportunities; while you enjoy: Opportunity to be a partner with two iconic global brands 5 Days of work at stores Community impact opportunity Free world-class beverages/ meals Opportunity to become a Starbucks Coffee Master Starbucks Global Academy access for you & family 30% discount on Starbucks & Tata products Mental counselling support Opportunity to grow into Flexi Barista / Shift Supervisor, after apprenticeship