Location: Noida, Uttar Pradesh, India Come thrive at Tandems! We build intelligent solutions that reimagine how advice is delivered, how institutions operate, and how expertise is unlocked at scale. Our AI-enabled platform empowers advisors, bankers, and agents with deeper insights, personalized recommendations, and more time to focus on guiding clients through life’s most important decisions. We are pioneering Finance With Intelligence, where technology amplifies human impact instead of replacing it. Through partnerships with some of the world’s largest and most innovative financial institutions like Wells Fargo, Citizens Bank and ScotiaBank, we seek to help our clients make better financial decisions. About The Team And Opportunity The QA Team is critical to the success of delivering the highest quality of products to our partners. The team achieves this through cross-collaboration to grow, maintain, and be responsible for the testing of Tandems’ products. QA strives to improve test coverage while ensuring standard methodologies and best practices are followed that will ensure reliable and efficient testing. As quality champions, the team is empowered to ensure Tandems’ product integrations with our large enterprise customers run smoothly. As a QA Engineer, you will work closely with our engineering teams to assure quality of complex algorithms, business features and integrated systems. You will focus on developing and maintaining test automation of UI end to end tests, api tests, monitoring CI/CD Jenkins pipeline and process improvements while working in an embedded manner with cross-functional engineering and product teams. With a passion for quality assurance and experience in server-side testing, you will thrive in our dynamic company. You will use your technical background and excellent communication skills to deliver quality Tandems products. This role will report to the Automation Manager of QA with extensive cross-functional interaction across the entire Tandems organization. Why Work for Us As a reliable and trusted financial solutions provider with expanding reach to 1 in 3 households nationwide, we believe it takes extraordinary people to disrupt decades of legacy financial practices to reimagine solutions that serve customers at scale. We are 100+ employees strong and steadily building. Our world-class team is growing with an industry-savvy board and strategic executive team guiding us forward We offer competitive benefits that include Flexible PTO, Wellness benefit, Mobile/Internet subsidy, Employee Recognition Programs, and more! We are a remote-first company! We have regional hubs nationwide, with presence in 4 Countries: United States, Canada, India, and Singapore. We believe that one size fits one and embrace a culture that honors and celebrates diversity of backgrounds, approaches and experiences We are guided by our core values: Customer Delight, Make It Happen, Think Big, and We Over Me. Read more about our core values and how we live them every day on our website here. How You’ll Make An Impact Work closely with partners within our product development team to antagonistically test Tandems software and identify issues with new products and features Ensure products are high-quality by developing, maintaining and executing automated tests, and communicating with the team execution reports, issues, risk, and product quality Identify project risks and recommend actions to minimize risk Educate Engineering and Product on testing and QA; partner with teams to determine product quality goals and measurement Champion cross-functional quality and promoting a culture of quality across the software development life cycle (SDLC) Ideal Person for this Role BTech/BE in Computer Science, Engineering, or a related technical field or equivalent practical experience. 3-5 years of experience working on automation technology such as Protractor, Selenium, Testcafe, Cypress or Appium Experience with one of the scripting languages such as Javascript, Python, Typescript or Ruby and/or object-oriented language Java Exposure to API testing using REST Client, REST Assure, Axios or Soap UI Thorough understanding of the software development life cycle (SDLC) and QA methodology Demonstrated ability to mentor and coach team members, fostering a culture of learning and growth Strong problem-solving skills and a passion for delivering high-quality software solutions Ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities You have excellent communication skills and are able to clearly articulate your thoughts during verbal and written communications. The work we do here is very collaborative (and globally distributed), so team players and experience with fast-moving projects is a big plus You understand the need for strong security, audits, and performance criteria that are associated with the banking and financial services industry Perks And Benefits Tax-friendly Compensation Liberal Leave Policy Medical cover for the family, including parents Quarterly Wellness Benefit WFH Allowance Mobile/Internet subsidy (for smooth WFH experience) Employee Referral Program Employee Recognition Program And more! Tandems is backed by premier venture capital firms, including Bain Capital Ventures, DCM Ventures, Nyca Partners, and Union Square Ventures as well as leading financial institutions including Wells Fargo, UBS, Santander, New York Life, Eaton Vance, and Comerica. We've raised $110 million to support our growth as the #1 online investment advisor for large financial institutions. © Nvest. All rights reserved, Tandems is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities and perspectives to apply. San Francisco Applicants: Tandems will consider applicants with arrest and conviction records (criminal histories) in a manner consistent with the San Francisco Fair Chance Ordinance.
Location: Noida, Uttar Pradesh, India Come thrive at Tandems! We build intelligent solutions that reimagine how advice is delivered, how institutions operate, and how expertise is unlocked at scale. Our AI-enabled platform empowers advisors, bankers, and agents with deeper insights, personalized recommendations, and more time to focus on guiding clients through life’s most important decisions. We are pioneering Finance With Intelligence, where technology amplifies human impact instead of replacing it. Through partnerships with some of the world’s largest and most innovative financial institutions like Wells Fargo, Citizens Bank and ScotiaBank, we seek to help our clients make better financial decisions. About The Team And Opportunity As an IT Support Specialist, you will make a big impact on our teams by providing support across the global offices at Tandems. You’ll be the first line of defense for technical issues, empowering employees to work efficiently by providing timely, knowledgeable, and empathetic support. From resolving hardware and software problems to onboarding new hires and maintaining systems, you will be instrumental in delivering a seamless and secure IT experience across the organization. You will truly enjoy what you do, be flexible and communicative, and relish learning new things. This role will report to the Country Manager - India with extensive cross-functional interaction to drive execution while keeping up the pace of Tandems. This is you! Why Work for Us As a reliable and trusted financial solutions provider with expanding reach to 1 in 3 households nationwide, we believe it takes extraordinary people to disrupt decades of legacy financial practices to reimagine solutions that serve customers at scale. We are 100+ employees strong and steadily building. Our world-class team is growing with an industry-savvy board and strategic executive team guiding us forward We offer competitive benefits that include Flexible PTO, Wellness benefit, Mobile/Internet subsidy, Employee Recognition Programs, and more! We are a remote-first company! We have regional hubs nationwide, with presence in 4 Countries: United States, Canada, India, and Singapore. We believe that one size fits one and embrace a culture that honors and celebrates diversity of backgrounds, approaches and experiences We are guided by our core values: Customer Delight, Make It Happen, Think Big, and We Over Me. Read more about our core values and how we live them every day on our website here. How You’ll Make An Impact Partner: work with the People Team in supporting new employees to onboard them and get them set up for success with their new laptop and systems Support: help employees with their every day IT Support requests Assist: troubleshoot issues related to OKTA, Zoom, Slack, JIRA, Confluence, VPN and any other internal SaaS applications Secure: Help enforce endpoint security, MFA adoption, and patching; monitor and respond to security alerts in coordination with the InfoSec team Coordinate: Manage relationships with 3rd-party vendors for both IT and security tooling (hardware, software, endpoint protection, monitoring) Safeguard: Support compliance activities (e.g., access reviews, audit evidence collection, phishing simulations) and educate employees on good security hygiene Coordinate: with 3rd party vendors for both hardware and software as needed Commitment: to the highest level of customer service and IT Support Ideal Person for this Role 3–5 years of experience in IT support and customer service, ideally with exposure to information security practices Bachelor’s Degree in Computer Engineering or related field, or equivalent training/certifications (CompTIA, Security+, etc.) Experience in understanding and supporting Mac based environment, along with common workplace applications (e.g., Google Workspace, Slack, Zoom, MS Office) Excellent troubleshooting skills across hardware, software, networks, and connectivity issues Communicates clearly and patiently, with a strong customer service mindset and the ability to explain technical or security concepts to non-technical users Thrives on helping others and takes ownership of tickets/incidents from intake to resolution Proactively identifies recurring issues, inefficiencies, or risks and proposes solutions or process improvements Experience with device provisioning, onboarding, and identity/access management tools (e.g., JAMF, Okta, Active Directory) Familiarity with security tools and concepts (e.g., endpoint protection, vulnerability management, SIEM, phishing simulations) Understands the importance of security hygiene (e.g., MFA, patching, endpoint management) and helps reinforce compliance best practices Demonstrated integrity in handling sensitive information and supporting audit/compliance activities Adapts quickly to new tools and processes, eager to learn and grow professionally across both IT and InfoSec domains Can manage multiple priorities at once, balancing responsiveness with thorough follow-through Commitment to exceptional customer service, IT reliability, and organizational security Perks And Benefits Tax-friendly Compensation Liberal Leave Policy Medical cover for the family, including parents Quarterly Wellness Benefit WFH Allowance Mobile/Internet subsidy (for smooth WFH experience) Employee Referral Program Employee Recognition Program And more! Tandems is backed by premier venture capital firms, including Bain Capital Ventures, DCM Ventures, Nyca Partners, and Union Square Ventures as well as leading financial institutions including Wells Fargo, UBS, Santander, New York Life, Eaton Vance, and Comerica. We've raised $110 million to support our growth as the #1 online investment advisor for large financial institutions. © Nvest. All rights reserved, Tandems is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities and perspectives to apply. San Francisco Applicants: Tandems will consider applicants with arrest and conviction records (criminal histories) in a manner consistent with the San Francisco Fair Chance Ordinance.
Location: Noida, Uttar Pradesh, India Come thrive at Tandems! We build intelligent solutions that reimagine how advice is delivered, how institutions operate, and how expertise is unlocked at scale. Our AI-enabled platform empowers advisors, bankers, and agents with deeper insights, personalized recommendations, and more time to focus on guiding clients through life’s most important decisions. We are pioneering Finance With Intelligence, where technology amplifies human impact instead of replacing it. Through partnerships with some of the world’s largest and most innovative financial institutions like Wells Fargo, Citizens Bank and ScotiaBank, we seek to help our clients make better financial decisions. About The Team And Opportunity The Engineering Team designs, builds, and maintains the systems that power Tandems’ AI-enabled platform, which reimagines how financial advice is delivered, how institutions operate, and how advisors help clients succeed. We build: Client-facing applications that enable seamless onboarding, personalized advice, and digital collaboration Algorithms and investment systems that support smarter portfolio management and better financial outcomes AI-powered tools that give advisors intelligent insights, streamline workflows, and enhance client engagement across our products: TandemsInvest, TandemsMeet, and TandemsGrow As a Software Engineer (Fullstack) at Tandems, you’ll play a crucial role in designing and shipping high-impact features across our product suite — from frontend user experiences to backend services. You’ll use modern engineering practices and AI-assisted development tools to build faster, smarter, and with higher quality. Why Work for Us As a reliable and trusted financial solutions provider with expanding reach to 1 in 3 households nationwide, we believe it takes extraordinary people to disrupt decades of legacy financial practices to reimagine solutions that serve customers at scale. We are 100+ employees strong and steadily building. Our world-class team is growing with an industry-savvy board and strategic executive team guiding us forward We offer competitive benefits that include Flexible PTO, Wellness benefit, Mobile/Internet subsidy, Employee Recognition Programs, and more! We are a remote-first company! We have regional hubs nationwide, with presence in 4 Countries: United States, Canada, India, and Singapore. We believe that one size fits one and embrace a culture that honors and celebrates diversity of backgrounds, approaches and experiences We are guided by our core values: Customer Delight, Make It Happen, Think Big, and We Over Me. Read more about our core values and how we live them every day on our website here. How You’ll Make An Impact Build, test, and deploy new product features end-to-end — from intuitive UI components to performant APIs Leverage AI-assisted tools (e.g., Cursor, GitHub Copilot, Claude Code) to accelerate development, improve quality, and explore new ideas Collaborate with product managers, designers, and QA to ship secure, compliant, and delightful user experiences Use sound engineering judgment to prioritize impact, balancing speed with quality and maintainability Identify and drive improvements in performance, reliability, and scalability across the stack Contribute to our shared culture of ownership — taking responsibility for solving problems, not just writing code Help build AI-enabled features within our products by integrating large language models (LLMs) to make user experiences smarter and more personalized Ideal Person for this Role Core Engineering Skills: 3+ years of software engineering experience with production systems Strong proficiency in one or more of: Python, Java/Scala (Spring), PHP (Laravel), or JavaScript/TypeScript (React) Experience designing and consuming RESTful or GraphQL APIs Understanding of cloud environments (AWS preferred) and CI/CD practices Strong problem-solving skills and attention to detail, with a focus on scalability and maintainability Comfort with using AI-powered developer tools to improve speed, quality, and creativity Excellent communication and collaboration skills in a cross-functional, agile environment Bonus Skills (Nice to Have): Experience with AI application frameworks (LangChain, LlamaIndex, Google’s Agent Development Kit (ADK)) Exposure to prompt engineering or integrating LLM APIs (OpenAI, Anthropic, AWS Bedrock) Familiarity with vector databases or retrieval-augmented generation (RAG) concepts Interest in building AI-enabled features that enhance productivity or client experiences Perks And Benefits Tax-friendly Compensation Liberal Leave Policy Medical cover for the family, including parents Quarterly Wellness Benefit WFH Allowance Mobile/Internet subsidy (for smooth WFH experience) Employee Referral Program Employee Recognition Program And more! Tandems is backed by premier venture capital firms, including Bain Capital Ventures, DCM Ventures, Nyca Partners, and Union Square Ventures as well as leading financial institutions including Wells Fargo, UBS, Santander, New York Life, Eaton Vance, and Comerica. We've raised $110 million to support our growth as the #1 online investment advisor for large financial institutions. © Nvest. All rights reserved, Tandems is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities and perspectives to apply. San Francisco Applicants: Tandems will consider applicants with arrest and conviction records (criminal histories) in a manner consistent with the San Francisco Fair Chance Ordinance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Noida, Uttar Pradesh, India Come thrive at Tandems! We build intelligent solutions that reimagine how advice is delivered, how institutions operate, and how expertise is unlocked at scale. Our AI-enabled platform empowers advisors, bankers, and agents with deeper insights, personalized recommendations, and more time to focus on guiding clients through life’s most important decisions. We are pioneering Finance With Intelligence, where technology amplifies human impact instead of replacing it. Through partnerships with some of the world’s largest and most innovative financial institutions like Wells Fargo, Citizens Bank and ScotiaBank, we seek to help our clients make better financial decisions. About The Team And Opportunity The Engineering Team designs, builds, and maintains the systems that power Tandems’ AI-enabled platform, which reimagines how financial advice is delivered, how institutions operate, and how advisors help clients succeed. We build: Client-facing applications that enable seamless onboarding, personalized advice, and digital collaboration Algorithms and investment systems that support smarter portfolio management and better financial outcomes AI-powered tools that give advisors intelligent insights, streamline workflows, and enhance client engagement across our products: TandemsInvest, TandemsMeet, and TandemsGrow As an AI Platform Engineer, you’ll design and develop the foundational capabilities that make our AI-powered products possible — from retrieval and orchestration layers to model integration and evaluation frameworks. You’ll work across the stack to turn LLM capabilities into production-ready, compliant, and reliable features that directly impact how advisors engage with their clients. Why Work for Us As a reliable and trusted financial solutions provider with expanding reach to 1 in 3 households nationwide, we believe it takes extraordinary people to disrupt decades of legacy financial practices to reimagine solutions that serve customers at scale. We are 100+ employees strong and steadily building. Our world-class team is growing with an industry-savvy board and strategic executive team guiding us forward We offer competitive benefits that include Flexible PTO, Wellness benefit, Mobile/Internet subsidy, Employee Recognition Programs, and more! We are a remote-first company! We have regional hubs nationwide, with presence in 4 Countries: United States, Canada, India, and Singapore. We believe that one size fits one and embrace a culture that honors and celebrates diversity of backgrounds, approaches and experiences We are guided by our core values: Customer Delight, Make It Happen, Think Big, and We Over Me. Read more about our core values and how we live them every day on our website here. How You’ll Make An Impact Design and build the core AI platform services that power advisor-facing features such as intelligent insights, meeting summaries, and next-step recommendations Develop and maintain retrieval-augmented generation (RAG) and semantic search pipelines that allow our models to access and reason over financial data securely and efficiently Integrate foundation models (OpenAI, Anthropic, AWS Bedrock, Azure OpenAI, or open-source alternatives) into scalable microservices and APIs Create and manage prompt orchestration and versioning frameworks to support consistent and reliable AI responses across products Develop evaluation, monitoring, and observability systems to ensure AI quality, compliance, and performance in production Optimize inference performance, latency, and cost through model routing, caching, and fine-tuning strategies Collaborate closely with product teams to enable new AI capabilities and ensure that AI outputs align with financial domain standards and regulations Stay current with LLM and agentic technology advancements and help shape how Tandems applies them to real-world advisor workflows Ideal Person for this Role Core Engineering Skills: 4+ years of software engineering experience with production systems Strong proficiency in Python and hands-on experience with LLM application frameworks (LangChain, LlamaIndex, Semantic Kernel, or DSPy) Proven experience building agent workflows and orchestrating multi-step AI processes Deep understanding of foundation model APIs (OpenAI, Anthropic, Google AI, AWS Bedrock, Azure OpenAI, or open-source models via Replicate/Hugging Face) Experience with prompt engineering, including techniques like few-shot learning, chain-of-thought, and prompt chaining Hands-on experience implementing RAG (Retrieval-Augmented Generation) systems with vector databases Agent Development Experience: Building autonomous and semi-autonomous agent systems that can plan, use tools, and execute multi-step tasks Implementing tool-calling and function-calling patterns with LLMs Creating agent memory systems (conversation history, long-term memory, knowledge bases) Orchestrating multi-agent systems or agent handoffs Experience with agent evaluation, debugging, and observability (using tools like LangSmith, Weights & Biases, or custom solutions) Foundation Model Integration: Managing different foundation models for specific tasks (routing between models based on complexity/cost/speed) Implementing streaming responses and real-time user interactions Handling context window management and conversation pruning strategies Building fallback and error recovery mechanisms for AI systems Cost optimization and rate limit management across multiple model providers Perks And Benefits Tax-friendly Compensation Liberal Leave Policy Medical cover for the family, including parents Quarterly Wellness Benefit WFH Allowance Mobile/Internet subsidy (for smooth WFH experience) Employee Referral Program Employee Recognition Program And more! Tandems is backed by premier venture capital firms, including Bain Capital Ventures, DCM Ventures, Nyca Partners, and Union Square Ventures as well as leading financial institutions including Wells Fargo, UBS, Santander, New York Life, Eaton Vance, and Comerica. We've raised $110 million to support our growth as the #1 online investment advisor for large financial institutions. © Nvest. All rights reserved, Tandems is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities and perspectives to apply. San Francisco Applicants: Tandems will consider applicants with arrest and conviction records (criminal histories) in a manner consistent with the San Francisco Fair Chance Ordinance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.