Talking Threads by Pearl Uppal is a young, dynamic, socially responsible couture label that’s high growth and fast evolving, blending our unique sense of heritage & style with fresh, modern, clean design language. We create gorgeous garments with a touch of heritage for fashion loving, inspirational & successful people. Our Gurgaon HO is a hub of talented people, passionate about the business of fashion while our flagship store at the Carma Courtyard in Mehrauli showcases that work & love, dressing up our fabulous VVIP clients! POSITION OVERVIEW: The Designer will work with colleagues from design and cross functional teams team to bring to life new designs. This individual will drive and support the stages of the design creation process for our Couture & Bridal lines, from establishing initial design themes, refining concepts through ideation and brainstorming, through development and manufacturing details. The ideal candidate will be a proven creative designer and will understand the intricacies of developing a well-executed couture collection. They will be hands-on in the process of design with a great appreciation of the design process, from research & ideation, to applying the proper construction techniques, the appropriate materials, and thinking through every detail of each garment. We are looking for someone with exceptional communication and problem-solving skills who fully understands fashion, trends, product markets, and consumer expectations. Responsibilities: Independently lead capsules to approved briefs Manage all aspects of the product design process to include market research, mood board creation, designing, sketching, specs and fit. Innovatively approach all stages of the design and development process: seasonal trend research & identifying big ideas and shifts in the fashion landscape. Manage all tech pack execution and pass to PD. Cultivate a highly engaged and collaborative culture built on passion and our values Qualifications/Preferred Skills: 2+ years of experience in Indian Couture / Bridal Fashion Creativity and innovation are key, alongside strong technical knowledge and skills Exceptional knowledge of fabrics, garment construction, and surfaces. Excellent communication & leadership skills Ability to sketch both technical drawings and freeform renderings Confident, can-do attitude with the ability to influence others. EXPERIENCE WITH A LEADING COUTURE/LUXURY LABEL DESIRED CHARACTERISITCS: Creative but disciplined. Results-oriented problem solver. Ability to communicate professionally and effectively with co-workers . Ability to work with karigars & masters of the trade. Possess strong attention to detail Job Type: Full-time Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Health insurance Paid time off Schedule: Day shift Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Preferred) Design: 2 years (Required)
About Talking Threads Talking Threads is a designer-led couture house built around empathy, elegance, and personal storytelling. Rooted in India’s rich craft heritage and powered by a digital-first philosophy, we create luxury fashion that listens — deeply, intentionally, and beautifully. From bridal lehengas to occasionwear and modern heirlooms, we serve a global clientele seeking meaning and modernity in their couture. --- Role Overview As a Couture Styling Specialist, you will be the first face of Talking Threads for walk-in and appointment-based clients at our store. This role blends couture expertise, personalised styling, and relationship management — guiding each client through a refined and emotionally resonant shopping journey. You’ll work closely with brides, their families, and special occasion clients to help them choose and customise their perfect outfit, aligned with Talking Threads’ design sensibilities. You’ll also act as a bridge between our store, atelier, and CRM teams to ensure seamless delivery of customised couture orders. --- Key Responsibilities ✦ Client Styling & Sales Engage deeply with clients to understand their personal style, cultural context, and occasion needs Recommend couture pieces with customisation options that reflect their vision and Talking Threads’ design language Confidently guide clients through the styling, fitting, and customisation journey Meet and exceed monthly sales and styling targets ✦ Customisation & Personalisation Offer informed, tasteful suggestions for personalisation — including sleeve styles, blouse lengths, embroidery adjustments, and more Translate client preferences into viable couture solutions in consultation with design and production teams Ensure the final garment reflects impeccable fit, aesthetic coherence, and emotional value ✦ Order Fulfilment & Coordination Coordinate closely with the atelier and CRM teams to track the status of all store orders Follow up on fittings, approvals, and delivery timelines Ensure timely communication with clients at each stage of their couture journey ✦ Client Relationship Management Maintain detailed client profiles, preferences, and style notes in the CRM Follow up for feedback, future events, and loyalty-driven outreach Build trust-based, long-term relationships that translate to referrals and repeat business --- Who You Are 2–3 years of luxury fashion sales or styling experience (bridal/occasionwear preferred) Strong knowledge of couture silhouettes, fabrics, embroidery techniques, and fit Empathetic, emotionally intelligent, and deeply client-focused Excellent communicator — in both English and Hindi (or regional language as needed) Detail-oriented, dependable, and calm under pressure Comfortable using CRM tools and coordinating with backend teams --- What You’ll Love Being part of a fast-growing, design-first luxury brand reshaping Indian couture Working directly with founders, designers, and master artisans The ability to shape each client’s story and style — one handcrafted detail at a time A culture of respect, empathy, and co-creation --- To Apply: Email your CV to Pearl@talkingthreads.in with the subject line: Application – Couture Styling Specialist Job Type: Full-time Pay: ₹25,000.00 - ₹50,000.00 per month Benefits: Health insurance Paid time off Ability to commute/relocate: New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Preferred) Retail sales: 2 years (Preferred) Work Location: In person
About Talking Threads Talking Threads is a designer-led couture house built around empathy, elegance, and personal storytelling. Rooted in India’s rich craft heritage and powered by a digital-first philosophy, we create luxury fashion that listens — deeply, intentionally, and beautifully. From bridal lehengas to occasionwear and modern heirlooms, we serve a global clientele seeking meaning and modernity in their couture. --- Role Overview The Online Bridal Sales Specialist is the primary relationship anchor for brides shopping digitally with Talking Threads. This role blends personalised styling, couture advisory, and high-touch customer service with strong e-commerce execution. The specialist will guide brides through discovery, outfit selection, customisations, measurements, and final order booking—ensuring every online bride experiences “Luxury That Listens.” The role also coordinates closely with the Design, Production, and Logistics teams to ensure seamless, on-time delivery of each customised bridal order. Key Responsibilities 1. Bridal Sales & Styling (Online + Digital Showroom) . Engage with inbound bridal queries across WhatsApp, Instagram, website chat, and email. Conduct virtual bridal appointments (whatsapp/ Zoom/Google Meet) to present collections, explain silhouettes, fabrics, embroidery, and price ladders. Understand each bride’s events, style preferences, colour palette, and body concerns to recommend the best curated edit. Guide brides on customisation options (necklines, sleeves, embroidery zones, colours, fit adjustments, add-ons). Give transparent pricing guidance and value-based comparisons within Talking Threads’ collections. 2. E-Commerce Conversion & Order Booking Manage the complete digital sales funnel—from enquiry to invoice to payment closure. Create carts, invoices, and sales orders (Shopify + WhatsApp + CRM). Achieve weekly and monthly bridal sales targets for online and digital showroom channels. Track and optimise conversion rates, abandoned carts, and high-intent inquiries. 3. Measurement & Fit Management Assist brides with measurement-taking via virtual guidance (Talking Threads measurement guide + video walk-through). Verify and record all body measurements accurately for made-to-measure orders. Coordinate with pattern masters for final fit approvals. 4. Production Coordination & Order Tracking Prepare final customisation sheets and pass orders to design and production teams. Flag any risk to timelines early and work with production to resolve. 5. Customer Experience & Relationship Building Build a warm, trustworthy relationship with every bride—making her feel supported, heard, and guided. Maintain detailed notes on each bride’s preferences, customisations, and conversation history. Provide post-purchase support: alterations guidance, styling suggestions, accessory pairing, and delivery tracking. Encourage referrals, repeat purchases (cocktail, trousseau), and long-term customer loyalty. 6. Digital Showroom Operations Host virtual trials using imagery, look-books, renders, and custom swatch videos. Share embroidery close-ups, colour options, and custom sketches where required. Work closely with the E-commerce team to improve product listings, FAQs, and measurement resources. 7. Collaboration with Marketing & Creative Share insights on top bridal queries, common customisations, trending colours, silhouettes, sizes, and budgets. Collaborate with the marketing team on styling videos, live sessions, WhatsApp broadcasts, and new campaign suggestions. Contribute feedback to improve the digital bridal shopping journey. Required Skills & Qualifications Strong communication skills—warm, clear, and reassuring. Deep understanding of bridalwear silhouettes, fabrics, embroidery, and couture finishes. Ability to style and curate outfits for multi-event Indian weddings. Excellent coordination and follow-up capabilities. Comfort with digital tools (Shopify, CRM, WhatsApp Business, Google Sheets). Experience 2–5 years in bridal sales, couture sales, luxury retail, or fashion e-commerce. Experience with made-to-measure or custom bridalwear is a strong plus. Personality Traits Empathetic, patient, and solutions-oriented. High integrity with an obsession for detail. Target-driven yet relationship-first mindset. Comfortable working in a fast-paced, creative, high-growth brand environment. KPIs / Success Metrics Online bridal revenue achieved monthly. Digital showroom appointment-to-order conversion rate. Customer satisfaction scores (NPS, feedback). Average response time & quality of communication. Accuracy of order sheets, measurements, and production coordination. Repeat and referral customer growth. --- What You’ll Love Being part of a fast-growing, design-first luxury brand reshaping Indian couture Working directly with founders, designers, and master artisans The ability to shape each client’s story and style — one handcrafted detail at a time A culture of respect, empathy, and co-creation --- To Apply: Email your CV to Pearl@talkingthreads.in with the subject line: Application – Online Sales Specialist Job Type: Full-time Pay: ₹25,000.00 - ₹70,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Experience: total work: 2 years (Preferred) Retail sales: 2 years (Preferred) Work Location: In person