TalkCharge

As a candidate for this position, you will be responsible for the following key responsibilities: - Demonstrating excellent verbal and written communication skills. - Ensuring metrics are met, monitoring processes, and providing regular coaching and mentoring to the team. - Responding to requests through emails or chats for information in a timely, professional, and positive manner to develop strong customer relations. - Providing information about a product or service. The ideal candidate for this role should possess the following qualifications: - Excellent verbal and written communication skills. - Technical aptitude to isolate problems quickly. - Proven experience in the same domain.,