Key Responsibilities: Engage with international customers through chat-based platforms Explain services, resolve queries, and convince potential buyers Achieve weekly sales targets through follow-ups and product knowledge Maintain quick, high-quality responses during 8-hour shifts Report daily performance to team leads Who Can Apply: Age between 18 to 32 years 12th Pass or Non-Science Graduates only Basic English writing skills are a must Freshers welcome – complete training will be provided Candidates NOT from Pune city (Preferably from outside Pune) Must have strong earning motivation and ability to handle pressure. Job Types: Full-time, Permanent, Fresher Pay: ₹18,637.00 - ₹29,737.00 per month Schedule: Day shift Morning shift Night shift Work Location: In person

Key Responsibilities:* 1. *Customer Support:* - Respond to customer inquiries via live chat, providing accurate and helpful information. - Resolve customer complaints and issues in a timely and professional manner. - Escalate complex issues to senior support agents or technical teams. 2. *Communication:* - Engage with customers in a friendly, empathetic, and professional manner. - Provide product information, troubleshooting tips, and solutions. 3. *Issue Resolution:* - Troubleshoot and resolve technical issues. - Follow up with customers to ensure issues are resolved. 4. *Documentation:* - Document customer interactions and feedback. - Update CRM or support software with customer information and issue resolution details. 5. *Performance Metrics:* - Meet chat response time, resolution rate, and customer satisfaction targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,017.31 - ₹33,897.19 per month Schedule: Day shift Morning shift Night shift Work Location: In person