System Executive - IT

Role & responsibilities

• Network & Infrastructure Management

  : Manage LAN/WAN, VPN,
• Possesses

  hands-on experience in POS hardware configuration

  and setup

• System Administration

  : Maintain Windows servers, VMware environment, Cisco infrastructure, patch management, backups, and software upgrades.

• Technical Support & Troubleshooting

  : Resolve network, server, hardware, software, and desktop-related issues while ensuring minimum downtime.

• Retail IT Operations Support

  : Support EPOS systems, printers, scanners, cash drawers, and other retail technology devices.

• Security & Compliance Management

  : Ensure data security, system integrity, policy adherence, and disaster recovery readiness.

• Vendor & Stakeholder Coordination

  : Collaborate with corporate teams, service providers, and end users to ensure SLA compliance and smooth IT operations.

• User Support & Training

  : Assist users with technical issues, requirements analysis, system usage, and training needs.

Preferred candidate profile