We have a opening for Collection process Salary: 10000 to 12000 depend upon interview Location: Mumbai & Pune
Contact clients with overdue accounts via phone, email, and mail Negotiate repayment plans and settlements within company guidelines Maintain accurate records of all collection activities Monitor and follow up on payment commitments Escalate unresolved cases to legal or management teams Ensure compliance with debt collection laws and regulations Prepare and submit regular reports on collection performance Collaborate with internal departments to resolve billing disputes Use collection software and CRM systems effectively Provide excellent customer service while recovering debts