Job Description Synchronoss Technologies (Nasdaq: SNCR), a global leader in personal Cloud solutions, empowers service providers to establish secure and meaningful connections with their subscribers. Our SaaS Cloud platform simplifies onboarding processes and fosters subscriber engagement, resulting in enhanced revenue streams, reduced expenses, and faster time-to-market. Millions of subscribers trust Synchronoss to safeguard their most cherished memories and important digital content. We are looking to hire a Information Systems Engineer responsible for administering Active Directory infrastructure; implementing and maintaining/supporting a highly scalable Active Directory platform. He/she recommends, and schedules repairs and provides end users support for all Corporate IT applications used by the Synchronoss employees and consultants. The candidate installs and configures workstations/servers and has knowledge of commonly used concepts, practices, and procedures. Experience managing projects and small teams coordinating work priorities and mentoring other team members. How you will help: Expert level knowledge in Microsoft Active Directory Services (DCs, DNS and DHCP) Expert level knowledge in O365 (Email, OneDrive, SharePoint and other O365 components) Expert level knowledge in Exchange on prem and/or hybrid environments Scripting experience using PowerShell Experience with SSO implementations i.e. SAML, ws-fed Hands on experience in System Center Configuration Manager (SCCM) Experience with Active Directory hybrid environment Experience with Windows Intune as MDM Experience using VMWare ESX enterprise virtualization platform. Must have knowledge of server hardware and operating systems Must have knowledge of network connectivity e. TCP/IP Strong knowledge of server technologies i.e. Windows 2019 and 2022 Knowledge of compliance initiatives i.e. SOX, SAS70, PCI and ITIL Who we have in mind: Configures all servers and workstation hardware according to organization's standards Maintains and manages Office365 Platform – including all critical technologies such as email, SharePoint, OneDrive. Strong knowledge of SCCM includes setup, managing and maintenance of a Global Infrastructure. Installs upgrades and configures network printing, directory structures, rights, software and files services Group Policy Administration including troubleshooting and management - creation and testing of new policies. Provides World Class Customer Service to the Synchronoss work force Manage IT technical initiatives and coordinate work priorities. Mentor other IT team members and provide guidance as necessary. Provide strategic guidance and forward-looking solutions with respect to Corporate IT owned systems and services. Provides 24x7 production support to the enterprise via on call rotation Processes requests from internal ticketing systems Provides support for compliance initiatives i.e. SOX, SAS70, PCI and ITIL Ensures project documents are complete, current and stored appropriately Prepares and maintains documentation of application and hardware configurations Assigns, documents, and maintains computer logins, certificates, passwords, and access profiles for software applications, network access, and telecommunications systems Reviews, writes, documents and tests server and pc hardening policies according to Synchronoss Global Security team’s guidelines. Diagnoses and repairs servers within both virtual and physical environments Installs security identification and apparatus to computer hardware and peripherals Identifies potential security issues and recommended strategy to ensure site security Coordinates third-party maintenance for hardware and software Responds to needs and questions of users concerning their access of network resources. Reviews reports, files, and messages to identify instances of possible security infractions Tests computer systems to evaluate effectiveness of security Responds to inquiries regarding data and computer security, policies, and procedures Assists in the planning, communication, testing, and implementation of disaster recovery procedures Participate in security and application troubleshooting and incident problem resolutions with other infrastructure teams, including storage, messaging, networking and servers User account and Security/Distribution group management It would be great if you had: Provides mentoring and training to other staff members Writes process and procedural documentation including requirements Researches and evaluates new technologies Makes self available to other staff members as a source of information Develops and coordinates knowledge transfer Interacts with business units to gather, define, and organize delivery of business solution Works under limited supervision Relies on instructions and pre-established guidelines to perform the functions of the job Familiar with a variety of the field's concepts, practices, and procedures Requires a very high level of technical skill in field of expertise Other Requirements: Typically requires 3 to 4 years of related experience Preferred certification in Microsoft technologies Excellent written and oral communication skills Must be able to exchange information with all levels of internal and external customers Sets priorities, based on workload, using past experiences as a guide line Must have good collaboration skills What we offer: Synchronoss is proud to be an equal opportunity employer. As a global company, we value and celebrate diversity and are committed to a workplace free from discrimination and harassment. We take pride in fostering an inclusive environment based on mutual respect and merit. We are at our best when our workforce is dynamic in thought, experience, skill set, race, age, gender, sexual orientation, sexual expression, national origin and beyond.

Job Description Synchronoss Technologies (Nasdaq: SNCR), a global leader in personal Cloud solutions, empowers service providers to establish secure and meaningful connections with their subscribers. Our SaaS Cloud platform simplifies onboarding processes and fosters subscriber engagement, resulting in enhanced revenue streams, reduced expenses, and faster time-to-market. Millions of subscribers trust Synchronoss to safeguard their most cherished memories and important digital content. The Synchronoss Site Reliability Engineer is primarily responsible for maintaining a highly technical and professional relationship with corporate clients during all phases of the client life cycle. From build-out, deployment, to ongoing client support. They will also create, and maintain, all documentation needed to ensure a high level of support. How you will help: Critical Skills: In depth knowledge of Linux system administration and support experience. Hands on experience including, but not limited to: Orchestration and Containerization technologies including Kubernetes and Docker AWS experience across the full breadth of AWS technologies. Ability to script in at least one of the following: Shell, Perl, or Python. Linux OS Administration, preferably Rocky Linux. Experience working with and maintaining CI/CD pipelines Ability to troubleshoot java server applications, Nginx, and APIs in distributed environments. Working understanding of NFS and storage technologies Enjoys learning and adapting to advancing technologies and procedural changes. Proven incident and problem solving (troubleshooting) skills with an emphasis on a timely resolution. Ability and desire to work in a team environment. Excellent verbal, written and analytical skills, with the ability to tailor communication to the intended audience. Experience working with ticketing systems. Experience creating and maintaining technical documentation. Who we have in mind: Familiarity with Configuration Management tools (Ansible, etc.) Familiarity with AWS and GCP Familiarity with Load Balancing Familiarity with Databases (MariaDB, Cassandra, PostgreSQL, etc.) Familiarity with a Monitoring solution (Prometheus, Grafana, Nagios, etc.) It would be great if you had: Bachelor's degree or equivalent education in related fields Certificates of training in associated fields/equipment What we offer Synchronoss is proud to be an equal opportunity employer. As a global company, we value and celebrate diversity and are committed to a workplace free from discrimination and harassment. We take pride in fostering an inclusive environment based on mutual respect and merit. We are at our best when our workforce is dynamic in thought, experience, skill set, race, age, gender, sexual orientation, sexual expression, national origin and beyond.

Job Description Synchronoss is a global player in the Technology, Media and Telecommunications (TMT) industry - providing Enterprise Cloud Solutions. Our customers include top tier carriers in US, Europe and Japan. Our Bangalore offices based in the heart of the city, is one of many global locations. Overview Were offering an exciting opportunity to be part of our dynamic Cloud Analytics & Data Science team, which powers large-scale machine learning and analytics features used by millions of people daily. As a key contributor, you’ll help build advanced analytics for our personal cloud solution—enabling backup, sync, and content sharing for tens of millions of users. If you're passionate about driving quality data & ML solutions, this is your chance to impact a widely-used product and shape the future of cloud content management. How you will help: Develop and execute comprehensive test plans and test cases for data engineering solutions. Review design documents and collaborate with developers to ensure high-quality software delivery. Collaborate with cross-functional QA teams (Cloud, UI, Product) to deliver integrated Test Solution Mentor junior team members on entire testing lifecycle Automate testing processes using Linux scripts, Python and PyTest. Test analytics and machine learning features supporting personal cloud product Conduct various types of testing (manual tests, unit tests, functional tests, integration tests). Test data pipelines, create regression suites for data flows Contribute to the development of testing best practices and standards Who we have in mind: Bachelor's degree in computer science, Engineering or analytics related field 2+ years of relevant work experience in software, ETL and data solutions testing Hands-on experience testing data pipelines, analytics, machine learning features Experience using Python, SQL, PySpark for testing on Linux/Unix environments Ability to use testing frameworks like PyTest for writing and executing automated tests Solid understanding of various data integrations, ETL processes, and data quality. Ability to identify and troubleshoot defects in software applications. Effective communication skills to collaborate with development and other teams. It would be great if you had: Experience with AWS cloud-based testing environment.

ANDROID Software Engineer JOB DESCRIPTION At Synchronoss We Transform & Digitize Telecommunications, Media & Technology (TMT) Companies. Synchronoss Technologies (Nasdaq: SNCR), a global leader in personal Cloud solutions, empowers service providers to establish secure and meaningful connections with their subscribers. Our SaaS Cloud platform simplifies onboarding processes and fosters subscriber engagement, resulting in enhanced revenue streams, reduced expenses, and faster time-to-market. Millions of subscribers trust Synchronoss to safeguard their most cherished memories and important digital content. Snapshot Were Looking for someone with a strong software engineering, Android Java/Kotlin knowledge and React JS working experience who has taken these skills into the mobile applications sphere to deliver native and hybrid applications. Android Software Engineers II have good understanding of software engineering discipline and engineers in this role are expected to follow best industry practices plus creativity to effectively implement and support software solutions on Android platform. Android Senior Software Engineers II are expected to do work following guidance provided by Senior or Lead Software Engineers on a team. They use Java/Kotlin languages, as well as JavaScript/TypeScript languages and various Android and Web development tools working in teams with other IT professionals, or alone. They are expected to work with Business Analysts, Subject Matter Experts, and other project stakeholders to implement application software based on varying levels of written requirements and verbal input. Implementation includes coding, unit testing, delivery, and source code management. Title: Android Software Engineer II Location: How you will help: Involved with all phases of mobile application development from initial concepts, through design, development, testing and deployment Responsible for development and support of native Android applications Develop Android and hybrid applications across multiple releases. Work within SCRUM agile process with other stakeholders (Product Owners, Architects, XD design, Quality Engineers) as well as across organization to balance creative objectives with business needs and technical requirements Follow best practices by producing high quality, documented and testable code Who we have in mind: 4+ years of successful experience as a developer for native and hybrid Android applications Good understanding of mobile software development life cycle Working knowledge of JavaScript/TypeScript language and React JS technologies for delivering Progressive Web Applications (PWA) and hybrid applications Experience in utilizing multi-threading technologies to create highly responsive data intensive applications Good knowledge of Android frameworks, especially for handling Contacts, Messaging, Telephony and Media Knowledge with web service architecture, protocols, security and data formats (Ex. REST, OAuth, JSON, etc.) and implementation patterns on Android platform including both Google and 3rd party tools/frameworks Good understanding of memory management practices Experience creating/maintaining unit tests including mock objects and unit tests for asynchronous code Good understanding of OS UI guidelines. Good handle of Android profiling tools Good written and oral communication skills, ability to multi-task, follow set priorities and meet tight deadlines Good conceptual, analytical and problem-solving abilities It would be great if you had: Experience with Git, GitFlow branching model Experience working with SCRUM and/or Agile development environments Working knowledge of Ionic React framework Educational Requirements and Experience B.E in Computer Science or related field and 3 years of experience or Masters degree equivalent.

Job Description Synchronoss Technologies (Nasdaq: SNCR), a global leader in personal Cloud solutions, empowers service providers to establish secure and meaningful connections with their subscribers. Our SaaS Cloud platform simplifies onboarding processes and fosters subscriber engagement, resulting in enhanced revenue streams, reduced expenses, and faster time-to-market. Millions of subscribers trust Synchronoss to safeguard their most cherished memories and important digital content. We are seeking a fulltime team member for our fantastic Network Operations Center in India. This is a great chance to join a fantastic Team with phenomenal career opportunities. We welcome Freshers and Returners to the workforce. Diversity is at the heart of who we are. We are seeking quick learners with exceptional communication skills. The ideal candidates must have attention to detail and thrive in the NOC arena and be open to innovation and change. The current team are a diverse mix of dynamic and enthusiastic professionals who enjoy fast paced career development and have fantastic opportunities to develop their career with us. The ideal candidates must be comfortable in an NOC environment, ready to troubleshoot client-side issues, monitor the health of our systems and applications and specific Transformation project activities as we continue to grow our Team and business. Our NOC Engineers play a critical role for Synchronoss in delivering highly scalable and reliable cloud platform solutions to our customers. The NOC is at the heart of our Customer Success and all we do. How you will help: Provide world class customer support to internal and external customers Monitor the networks to ensure its availability to all users Use your ability to manage multiple high priority issues under pressure Respond to automatically generated alarms produced by NOC monitoring software and by using tools and/or engaging Tier 2 & 3 support Facilitate Internal Bridge and send status updates during outages and severity 1 system issues Perform up checks on the various applications to ensure connectivity Monitor Facility Systems such as HVAC and power generators. Process and prioritize customer requests by phone, e-mail for service-related assistance applying to a variety of technologies Identify, diagnose and resolve problems of moderate complexity affecting network performance Follow prescribed trouble and operational procedures and aids in refining them to suit internal and customer needs Perform notifications and follows prescribed escalation procedures Document trouble tickets as actions are taken Record, update, and maintain outage notifications and announcements Shift based role that may include weekends Rotational support may be required Any other duties as determined to be needed by Management suiting the intent of the role Expected job duty breakdown: monitoring 80%, troubleshoot 5%, incident management 5%, training 5%, general administration 5% Who we have in mind: Working knowledge of Linux Basic knowledge of database preferably Oracle/Casandra database Basic knowledge of network elements. Excellent written, verbal communication skills and bridge handling capabilities Working knowledge of monitoring tools, including but not limited to Grafana (Prometheus, Thanos), SolarWinds, Zabbix Proactive production monitoring knowledge preferably for Cloud services, Analytics services Very good analytical skills and initial troubleshooting skills for most of production issues Very good documentation and coordination skills (both internally and externally) Flexible to work 10 hours shift based on company need Hands on experience in Incident Management, ITSM Problem Management (RCAs), CAB, CCT and change coordination/change management Working knowledge on Security alarms monitoring and log analysis (SOC) Very good presentation skills It would be great if you had: Associate degree; or equivalent experience and/or training; or, combination of both ITIL Foundation certified/experience in ITIL principles Assists the LAN Operations Support Technician team when required Assist SNCR SRE team with non-production application builds on REL (Redhat Enterprise Linux) environments. This includes bringing the application down, stopping web logic, deploying new code tags, restarting web logic, bringing up the application and then testing proper functionality Promethues, Thanos, Grafana administration which includes working with development teams to create and apply appropriate SQL expressions and triggers to properly alert stakeholders of potential problems to SNCR production environments. Experience: 2 to 5 years What we offer: Synchronoss is proud to be an equal opportunity employer. As a global company, we value and celebrate diversity and are committed to a workplace free from discrimination and harassment. We take pride in fostering an inclusive environment based on mutual respect and merit. We are at our best when our workforce is dynamic in thought, experience, skill set, race, age, gender, sexual orientation, sexual expression, national origin and beyond.

Synchronoss is a global player in the Technology, Media and Telecommunications (TMT) industry - providing Enterprise Cloud Solutions. Our customers include top tier carriers in US, Europe and Japan. Our Bangalore offices based in the heart of the city, is one of many global locations. Overview We re offering an exciting opportunity to be part of our dynamic Cloud Analytics & Data Science team, which powers large-scale machine learning and analytics features used by millions of people daily. As a key contributor, you ll help build advanced analytics for our personal cloud solution enabling backup, sync, and content sharing for tens of millions of users. If youre passionate about driving quality data & ML solutions, this is your chance to impact a widely-used product and shape the future of cloud content management. How you will help: Develop and execute comprehensive test plans and test cases for data engineering solutions. Review design documents and collaborate with developers to ensure high-quality software delivery. Collaborate with cross-functional QA teams (Cloud, UI, Product) to deliver integrated Test Solution Mentor junior team members on entire testing lifecycle Automate testing processes using Linux scripts, Python and PyTest. Test analytics and machine learning features supporting personal cloud product Conduct various types of testing (manual tests, unit tests, functional tests, integration tests). Test data pipelines, create regression suites for data flows Contribute to the development of testing best practices and standards Who we have in mind: Bachelors degree in computer science, Engineering or analytics related field 2+ years of relevant work experience in software, ETL and data solutions testing Hands-on experience testing data pipelines, analytics, machine learning features Experience using Python, SQL, PySpark for testing on Linux/Unix environments Ability to use testing frameworks like PyTest for writing and executing automated tests Solid understanding of various data integrations, ETL processes, and data quality. Ability to identify and troubleshoot defects in software applications. Effective communication skills to collaborate with development and other teams. It would be great if you had: Experience with AWS cloud-based testing environment What we offer:

Synchronoss Technologies (Nasdaq: SNCR) builds software that empowers companies around the world to connect with their subscribers in trusted and meaningful ways. The company s collection of products helps streamline networks, simplify onboarding, and engage subscribers to unleash new revenue streams, reduce costs and increase speed to market. Hundreds of millions of subscribers trust Synchronoss products to stay in sync with the people, services, and content they love. That s why there are many talented Synchronoss employees worldwide strive each day to reimagine a world in sync. Database Engineer /DBA - Cassandra, Elastic Search, MariaDB, AWS The Database Engineer is responsible for the enterprise-wide administration of the Cassandra, and Elastic Search database Infrastructure. The candidate must have excellent verbal and written communication skills. The ability to work in a fast-paced environment with tight deadlines is necessary. This is NOT an Oracle Requirement, but we are looking for expertise in open source NoSQL variants and Elastic Search (Scalability, Resistance, Clustering & High Availability) Synchronoss is a global player in the Technology, Media and Telecommunications (TMT) industry -providing Enterprise Cloud Solutions. Our customers include Softbank, Verizon, AT&T, Frontier..etc. How you will help: Manage data on various databases. Performance tuning Software installation, configuration, database patching and upgrading. Troubleshoot various issues with another dba s/developers. Point of Contact for Vendor escalation Ensures project documentation is complete, current, and stored appropriately. Identifies potential security issues and recommends strategies to ensure database security. Proactively monitor systems for optimum performance and capacity constraints Establish standards and best practices for database implementation and operation. Perform database backup and recovery. Provides 24x7 support for enterprise database systems. Who we have in mind: 4+ years hands-on DBA experience with Cassandra or other big database technologies Strong experience with Linux is required, including command line editors, scripting (shell, Python, Perl, etc.) Experience in Elastic Search. Experience in database and cross platform upgrades required. Must have knowledge of network connectivity. Knowledge of ServiceNow, or similar Ticket Management Software Knowledge of SAN infrastructure Strong trouble shooting and problem resolution skills. It would be great if you had: Experience in public cloud (AWS) is preferred Good knowledge of Data Modeling is preferred. Knowledge of MariaDB is preferred. What we offer: