Jobs
Interviews

SupportFinity™

7 Job openings at SupportFinity™
Front-end Developer India 0 years Not disclosed On-site Full Time

We're looking for a creative Front-end Developer to bring innovative, visually appealing web interfaces to life. In this role, you’ll use modern web technologies to craft delightful, responsive user experiences while collaborating closely with a supportive design team. If you love blending art with code and making the web a brighter place, we’d love to hear from you! Responsibilities Collaborate joyfully with designers and team members to create engaging, pixel-perfect user interfaces. Write clean, efficient, and accessible code that brings our creative ideas to life on the web. Keep our websites responsive and fun on every device, ensuring a delightful experience for everyone. Integrate seamlessly with back-end services, making data flow effortlessly and securely. Stay curious and explore the latest front-end trends to keep our projects fresh and innovative. Troubleshoot and resolve any issues with a proactive, can-do spirit that keeps our users smiling. Share your insights and work collaboratively to continuously improve our digital experience. Qualifications Passionate about designing user-friendly and visually engaging web experiences. Proficient in HTML, CSS, and JavaScript, along with modern frameworks like React or Vue. Always eager to learn and stay up-to-date with the latest front-end trends. Comfortable collaborating with designers and back-end developers to bring ideas to life. Experienced in creating responsive, performance-optimized layouts for all devices. Dedicated to writing clean, maintainable code with attention to detail. Excited to contribute creative solutions and a positive, team-oriented spirit. Show more Show less

Customer Success Manager India 0 years Not disclosed On-site Full Time

We at SupportFinity are seeking a friendly and enthusiastic Customer Success Manager to join our team in Asia. As a Customer Success Manager, you will be responsible for building strong relationships with our valued customers, ensuring their satisfaction and success with our products and services. You will serve as a trusted advisor, providing guidance and support to help our customers achieve their goals. If you have a passion for customer satisfaction and enjoy building long-lasting relationships, we would love to hear from you! You will need to approach potential customers through our sales channels, conduct demos and close new sales deals. Responsibilities Build and maintain strong relationships with customers, acting as their main point of contact for any inquiries or issues. Understand customer needs and goals, and provide strategic guidance and support to help them achieve success. Proactively identify opportunities to upsell or cross-sell additional products or services that will benefit the customer. Collaborate with internal teams to ensure timely and effective resolution of customer concerns or problems. Regularly check in with customers to gather feedback and measure satisfaction, making any necessary adjustments to improve their experience. Provide regular updates and reports to customers, keeping them informed about new features, updates, and industry trends. Act as a trusted advisor, offering insights and best practices to help customers optimize their use of our products and achieve their desired outcomes. Qualifications Excellent communication skills, both verbal and written, to effectively engage and build relationships with customers. Strong problem-solving and critical thinking abilities to identify and address customer needs and concerns. Proven track record of exceeding customer expectations and achieving high levels of customer satisfaction. Ability to collaborate and work cross-functionally with internal teams to ensure seamless customer experiences. Exceptional organizational and time management skills to effectively prioritize and manage multiple customer accounts. Deep understanding of the product or service being offered, enabling the ability to provide valuable insights and guidance to customers. Empathetic and patient approach to provide exceptional customer support and resolve issues in a timely manner. Show more Show less

AI Researcher India 0 years None Not disclosed On-site Full Time

For One Of The Largest Foundational AI Projects We're seeking an innovative and passionate AI Researcher dedicated to exploring new frontiers in artificial intelligence. Join our vibrant team to discover, experiment, and apply groundbreaking ideas that challenge conventional thinking. Embrace collaboration and creativity while working in a supportive environment where every idea is valued and every contribution makes a meaningful impact. Responsibilities Collaborate with a diverse team to brainstorm and develop innovative AI models in a supportive environment. Dive into cutting-edge research, exploring new algorithms while ensuring the work remains approachable and fun. Experiment with data-driven strategies and continuously tweak models to keep our AI solutions fresh and impactful. Share insights and findings by writing friendly, accessible research papers and engaging presentations. Contribute to open discussions, ensuring knowledge exchange in a warm, inclusive setting. Mentor colleagues and newcomers, fostering a space where learning and curiosity are celebrated. Stay updated with advancements in AI to spark creative ideas and enhance our projects continuously. Qualifications A strong academic foundation in computer science, mathematics, or a related field that fuels your love for problem-solving. Hands-on experience with AI frameworks like TensorFlow or PyTorch, showcasing your practical skills in action. A deep passion for exploring innovative machine learning techniques and cutting-edge research. Expertise in data analysis, algorithm design, and experimental methodologies that drive your research forward. A knack for effective communication and collaboration, making complex ideas accessible to all. Commitment to ethical AI practices to ensure technology benefits everyone. An eagerness to continually learn, adapt, and inspire others within the exciting world of AI research.

Account Executive (AE) India 0 years None Not disclosed On-site Full Time

We're looking for a dynamic Account Executive (AE) to join our team! In this role, you'll be the key point of contact prospect clients, building strong relationships and ensuring their satisfaction. If you love engaging with people and thrive in a fast-paced environment, this could be the perfect fit for you. Join us and make a real impact! OTE salaries, 50/50. Responsibilities Manage and own outbound sales. Attend events and represent SupportFinity in multiple occasions. Act as the primary point of contact, making sure clients feel valued and heard. Manage clients and fully owning the sales cycle. Collaborate with internal teams to deliver outstanding service and results. Stay on top of industry trends (HR Tech and recruitment) to offer the best advice and solutions. Monitor project progress and keep clients updated every step of the way. Handle any issues with a smile, turning challenges into opportunities. Qualifications Excellent communication skills to effortlessly connect with clients. Proven track record in meeting and exceeding sales targets. Strong ability to build and nurture long-lasting client relationships. Adept at understanding client needs and offering tailored solutions. Highly organized with superb multitasking abilities. Team player with a positive and proactive attitude. Proficient in using CRM software to manage and track sales activities.

Python Developer India 0 years None Not disclosed On-site Full Time

We're looking for a Python Developer to join our friendly and dynamic team. As a Python Developer, you will be responsible for developing and maintaining high-quality software applications using Python programming language. Your expertise in object-oriented design, coding, and troubleshooting will be essential in ensuring efficient and reliable software solutions. If you are passionate about Python development and have a strong eye for detail, we'd love to hear from you! Responsibilities Write clean, efficient and reusable Python code for various projects. Collaborate with cross-functional teams to develop, test and deploy Python applications. Troubleshoot and debug issues in Python programs to ensure smooth functionality. Stay updated with the latest Python libraries, frameworks, and technologies to enhance coding skills. Participate in code reviews to provide constructive feedback and improve code quality. Document code, design patterns, and processes for future reference and knowledge sharing. Continuously optimize and refactor existing Python code for improved performance. Qualifications Strong proficiency in Python programming language Solid understanding of software development principles Experience with Python frameworks such as Django or Flask Proficient in writing clean, maintainable, and efficient code Knowledge of version control systems like Git Familiarity with front-end technologies such as HTML, CSS, and JavaScript Excellent problem-solving and analytical skills

Software Quality Assurance Analyst india 0 years None Not disclosed On-site Full Time

At SupportFinity, you’ll join a vibrant team where your knack for detail helps turn innovative ideas into smooth, user-friendly software experiences. As a Software Quality Assurance Analyst, you’ll dive into testing and fine-tuning digital products, ensuring each release sparkles with reliability and performance, all in an environment that embraces creativity and teamwork. Responsibilities Collaborate warmly with team members to review requirements and design test plans that keep quality in mind. Execute thoughtful test cases and report findings to help fine-tune the software for a smooth user experience. Cheerfully analyze test results and use your insights to shape improvements and spot potential issues early. Team up with developers to troubleshoot and resolve challenges in a proactive, friendly manner. Maintain clear and helpful documentation so everyone can stay informed about testing progress and outcomes. Embrace continuous learning and share best practices to make software quality a top priority. Celebrate each improvement and work together to ensure our products shine with reliability and performance. Qualifications Passionate about ensuring software excellence with a keen eye for detail and quality. Experienced in end-to-end testing, from manual checks to automated frameworks. Adept at spotting bugs early and suggesting improvements in a friendly, proactive way. A collaborative team player who loves clear, open communication with developers and stakeholders. Familiar with agile practices and adaptable to the ever-changing tech landscape. Eager to learn and continuously enhance processes to deliver top-notch user experiences.

Sales Operations Manager india 0 years None Not disclosed On-site Full Time

We're looking for a dynamic Sales Operations Manager who loves collaboration and innovation. In this role, you'll be the friendly force behind efficient sales processes, ensuring that our teams flourish and grow. If you enjoy problem-solving, streamlining workflows, and making a positive impact on every aspect of sales, you might be the perfect fit for our vibrant, forward-thinking team. Responsibilities Collaborate with our friendly team to streamline sales processes and make data-driven decisions that boost our overall performance. Optimize daily operations to ensure our sales team has what they need to shine, from tools to resources. Analyze sales trends and customer insights, keeping us a step ahead in a fast-paced market. Create engaging reports and dashboards that keep everyone in the loop and celebrate team wins. Facilitate training and development sessions, helping the team grow and succeed together. Support the planning and execution of strategic initiatives that drive long-term business growth. Foster an open and collaborative environment where every idea is valued and teamwork thrives. Qualifications Proven expertise in streamlining sales processes and supporting high-performing teams in a vibrant environment. Strong analytical skills that empower data-driven decision-making and strategic growth. Excellent communication abilities to foster collaboration and build lasting relationships with clients and colleagues. Keen eye for detail in managing CRM systems, identifying trends, and optimizing sales operations. Demonstrated leadership that motivates, inspires, and promotes a positive, team-first culture. Commitment to continuous learning and innovation, always seeking opportunities to improve the sales cycle. A passion for customer-centric strategies and creating delightful experiences at every touchpoint.