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HDB Financial Services logo

Supervisor-Collections

2 - 5 years

2 - 3 Lacs

Coimbatore

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Team Handling Malayalam Telecalling Team Leading Collections Process Collection Management Team Management Skills Team Training Team Coordination Team Motivation TL Collections

Work Mode

Work from Office

Job Type

Full Time

Job Description

Detailed Job Description : On job product training of new joinees •Maintain MIS for allocated pool •Tracking callers properly •Inspire/motivate team members to achieve targets •Sending pick up files to FPRs •Co-ordinate with bank FPRs •Identify critical cases and act accordingly •Prepare strategies for achieving team target •Coordinate with collection agencies •Handling escalation calls/agitated customers •Performance review of callers on daily, weekly, and monthly basis •Plan for absenteeism in the team and ensure smooth work flow •Liaise between different departments . Interested candidates can share your Resume to arockiaremonsha.richard@hdbfs.com /8870790722

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HDB Financial Services
HDB Financial Services
www.hdbfs.com

Financial Services

Mumbai

1001-5000 Employees

456 Jobs

    Key People

  • Vinay Aurangabadkar

    MD & CEO

  • K. Ramesh

    Chief Financial Officer (CFO)

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