We are seeking an energetic and persuasive female outbound telecaller to contact potential customers, promote products/services, and generate qualified leads. The role is target-driven and requires excellent communication and convincing skills. Key Responsibilities: Make outbound calls to prospective customers from the given database/leads. Explain products/services clearly and persuasively over the phone. Generate interest, qualify prospects, and schedule appointments/demos for the sales team. Follow up with potential customers to maximize conversions. Maintain call logs, CRM entries, and daily reporting of activities. Achieve daily/weekly/monthly call and lead-generation targets. Maintain a polite, professional, and positive approach during calls. Key Skills & Competencies: Excellent verbal communication in [English/Hindi/Regional language – as per business need] . Confident, persuasive, and good at building rapport over the phone. Target-oriented and self-motivated. Basic computer knowledge (MS Office, CRM tools). Ability to handle objections and rejections positively. Qualifications & Experience: Minimum 12th Pass / Graduate (any discipline). Female candidates only. 0–2 years of experience in outbound calling/tele-sales (freshers with good communication skills may apply). Job Type: Full-time Pay: ₹8,411.96 - ₹23,879.33 per month Language: Hindi (Required) English (Required) Work Location: In person
We are seeking a dynamic and experienced female HR Manager to lead and oversee the Human Resources function. The role involves managing recruitment, employee engagement, performance management, compliance, payroll, and HR policies while fostering a positive and inclusive workplace culture. The ideal candidate should have excellent interpersonal skills, leadership qualities, and a proven track record in handling end-to-end HR responsibilities. Key Responsibilities: Develop, implement, and monitor HR strategies, policies, and procedures. Manage the full recruitment cycle: sourcing, interviewing, and onboarding. Oversee payroll, attendance, and statutory compliance (PF, ESI, gratuity, etc.). Design and drive employee engagement, training, and retention programs. Handle grievance management, disciplinary actions, and conflict resolution. Conduct performance reviews and manage appraisal systems. Support management in strategic HR planning and workforce development. Maintain HR records, documentation, and reports as per compliance requirements. Ensure a safe, respectful, and positive work environment. Key Skills & Competencies: Strong knowledge of HR practices, labor laws, and compliance. Excellent communication and interpersonal skills. Proven leadership and team management skills. Ability to manage multiple priorities and meet deadlines. High emotional intelligence and problem-solving ability. Proficiency in HRMS/HR software tools (Zoho, SAP, Oracle, etc.). Qualifications & Experience: Bachelor’s/Master’s degree in HR, Business Administration, or related field (MBA/PGDM in HR preferred). 5–10 years of experience in HR roles, with at least 2–3 years in a managerial position. Female candidates preferred. Job Type: Full-time Pay: ₹17,681.08 - ₹61,427.55 per month Work Location: In person
Job Summary: The Business Development Manager (BDM) will be responsible for identifying, developing, and closing new business opportunities in the BPO industry. This role involves generating leads, building client relationships, managing sales pipelines, and achieving revenue targets. The ideal candidate should have strong knowledge of BPO services, client acquisition strategies, and the ability to drive business growth in both domestic and international markets. Key Responsibilities: Identify and develop new business opportunities in voice, non-voice, KPO, and back-office outsourcing services . Build and maintain long-term relationships with clients, partners, and key decision-makers. Conduct market research to identify target sectors, emerging trends, and potential clients. Prepare and deliver customized proposals, RFP/RFI responses, and client presentations. Manage end-to-end sales cycle: lead generation, prospecting, client meetings, negotiations, and closure. Work closely with operations and delivery teams to ensure smooth client onboarding and project execution. Meet or exceed sales targets and revenue goals. Represent the company at networking events, industry conferences, and business forums. Maintain accurate records of sales activities, pipeline status, and client communications in CRM tools. Key Skills & Competencies: Strong knowledge of BPO industry (voice, non-voice, healthcare, finance, ITES, data entry, etc.). Excellent communication, presentation, and negotiation skills. Proven track record in business development / sales in BPO or ITES sector. Ability to build strong client relationships and manage stakeholders at all levels. Strategic thinker with strong analytical and problem-solving skills. Self-motivated, target-driven, and adaptable to fast-paced environments. Qualifications & Experience: Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred). 4–8 years of experience in Business Development, Sales, or Account Management in a BPO/ITES environment . Experience in domestic or international markets (US, UK, APAC preferred). Familiarity with CRM tools (Salesforce, Zoho, HubSpot, etc.) is an advantage. KPIs (Key Performance Indicators): New client acquisitions Revenue generation & sales target achievement Client retention & satisfaction Proposal-to-deal conversion ratio Pipeline growth and expansion into new markets Job Types: Full-time, Permanent Pay: ₹257,344.46 - ₹1,145,531.02 per year Language: English (Preferred) Work Location: In person
We are seeking an energetic and persuasive female outbound telecaller to contact potential customers, promote products/services, and generate qualified leads. The role is target-driven and requires excellent communication and convincing skills. Key Responsibilities: Make outbound calls to prospective customers from the given database/leads. Explain products/services clearly and persuasively over the phone. Generate interest, qualify prospects, and schedule appointments/demos for the sales team. Follow up with potential customers to maximize conversions. Maintain call logs, CRM entries, and daily reporting of activities. Achieve daily/weekly/monthly call and lead-generation targets. Maintain a polite, professional, and positive approach during calls. Key Skills & Competencies: Excellent verbal communication in [English/Hindi/Regional language – as per business need] . Confident, persuasive, and good at building rapport over the phone. Target-oriented and self-motivated. Basic computer knowledge (MS Office, CRM tools). Ability to handle objections and rejections positively. Qualifications & Experience: Minimum 12th Pass / Graduate (any discipline). Female candidates only. 0–2 years of experience in outbound calling/tele-sales (freshers with good communication skills may apply). Job Type: Full-time Pay: ₹8,411.96 - ₹23,879.33 per month Language: Hindi (Required) English (Required) Work Location: In person