Client Relationship Management: Build and maintain strong, long-term relationships with key clients. Act as the primary liaison between the customer and internal teams. Understand client requirements, expectations, and business challenges to deliver tailored solutions. Order & Project Management: Oversee the end-to-end management of customer orders and projects to ensure on-time, in-full (OTIF) delivery. Coordinate closely with production, supply chain, and quality teams to meet deadlines and quality standards. Internal Coordination: Lead and collaborate with cross-functional teams for smooth order execution. Ensure alignment between sales, operations, and finance departments to meet customer commitments.