Success Coach - Telugu - Work From Office - Hyderabad

0 - 2 years

3 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

Posted:4 days ago| Platform: Foundit logo

Apply

Skills Required

Student & Parent Engagement Crm Systems Supporting Students Daily Operations Keeping Students Engaged Ensuring Quality & Continuous Improvement

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Student & Parent Engagement Guide and support students in their learning journey through regular interactions. Address student and parent queries, ensuring timely resolutions and follow-ups. Maintain accurate records of interactions and progress in CRM systems. Supporting Students & Daily Operations Facilitate exams, campus activities, and admin tasks for smooth operations. Act as a bridge between students and internal teams for effective communication. Keeping Students Engaged & Supported Encourage student participation in activities and celebrate achievements. Identify students needing extra support and escalate as needed. Ensuring Quality & Continuous Improvement Manage student support tickets and ensure timely query resolution. Track student engagement, collect feedback, and improve overall satisfaction. Cross-Functional Collaboration Assist in CRM management, data tracking, and process enhancements. Work closely with internal teams to implement and test new initiatives. What Were Looking For: Must-Have Skills Good Communication Skills: Native speaker of Telugu and Proficiency in English . Public Speaking Skills: Ability to confidently address and engage a large audience. Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms. Additional Qualities Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech industry. Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solving skills. Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning environments. Employment Type : Full Time , Direct Employment with 6 months Probation

Mock Interview

Practice Video Interview with JobPe AI

Start Student & Parent Engagement Interview Now

RecommendedJobs for You

Bengaluru / Bangalore, Karnataka, India