Relevant Experience to include: Proficiency Linux/Unix Command Line Strong & Proficiency in DB2 Proficiency in MySQL Web application support Basic to Intermediate Shell Scripts and Pearl Scripts. Hands-on Log Analysis, Dashboards, SOAP UI, Monitoring & Alerting Development/Software Engineer background Hands-on Application Support tools like Kibana, Log monitoring tools, Splunk, Git, Putty, Tableau, Salesforce, Jira, Azure, DBeaver, Postman etc. Experience in Analysis and Defect fixes - L2 Level of Skills. Hands-on in SFTP Understanding of hospital and/or healthcare systems preferred (Materials Management, Accounts Payable and General Ledger) Basic knowledge in Docker. Required Skills College or University degree in Computer Science, Engineering or Information Technology Business Administration or another relevant field is desired. 3+ years experience in operations support role in eCommerce, retail organization with knowledge of purchase orders and invoices. Experience in Incident management Experience in Monitoring and Alerting Experience in Onboarding and Implementation Experience in Dashboards and application support tools. Proficiency/fluency of English language, spoken and written Strong quantitative and analytical skills. Strong analytical, critical thinking and troubleshooting skills. Collaborative worker and teambuilding ability. Excellent attention to detail; ability to review and correct own work and quality check documents with speed and accuracy. Able to work under a flexible schedule based on business needs. Expertise in reviewing application error logs. Understanding of UI, Cross-browser compatibility, Batch jobs, Message brokers, general web functions and standards A solid understanding of how web applications work including security, session management, and best development practices.